Senior Consultant, Portfolio and Program Management at West Monroe (Chicago, IL)

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Ready to thrive in the next step on your career journey?

West Monroe is seeking a Senior Consultant with current business / technology consulting experience to join our rapidly growing Portfolio & Program Management team within our Operations Excellence practice. West Monroe’s Operations Excellence practice is focused on driving value from strategy through execution—not merely pointing to best practices and standards.  We enable clients to realize the enduring benefits of IT, business, process and organizational optimization by delivering real, sustainable adoption.  Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement. Each consultant within our Operations Excellence practice is aligned to one of six focus areas including Financial Management, Organizational Change Management, Portfolio & Program Management, Supply Chain Management, Productivity, and IT Strategy & Business Process Outsourcing. 

We are seeking a candidate with at least 4 years of proven experience in various aspects of program/portfolio management, Business Transformation Office (BTO), Project Management Office (PMO) operations. As a Senior Consultant on our Portfolio & Program Management team you will serve our clients in several roles focusing on program management, portfolio management, health assessments of projects and programs, building/optimizing project management offices, and standing up/running business transformation offices. You will also support our industry vertical teams, with the primary overlaps being Healthcare Life Sciences, High Tech, Energy & Utilities and Financial Services. In addition to client service delivery, you will be an integral part of our team that helps shape our practice culture through strategy, recruiting, team building, practice development, etc.  

Responsibilities: 

  • Establish core portfolio management processes such as intake/funding, resource management, budget management and integrated planning
  • Oversee a portfolio of projects/initiatives, defining and implementing effective tools, team structures and reporting processes 
  • Develop and maintain integrated roadmaps to govern efforts and manage interdependencies 
  • Articulate business value of portfolios and programs by establishing and tracking Key Performance Indicators (KPI’s) of projects and programs 
  • Assess and/or develop enterprise governance frameworks to facilitate intake, delivery controls, value realization, reporting for Transformation Office 
  • Assess and optimize project and/or program management processes, such as demand management, release management, and project initiation through project closeout
  • Coordinate day-to-day delivery efforts with initiative and business leaders including escalation and resolution of high priority issues 

Qualifications: 

  • At least 4 years of proven experience in various aspects of program/portfolio management, Business Transformation Office (BTO), Project Management Office (PMO) operations 
  • Clear understanding and experience in program and portfolio governance approaches (including but not limited to PMI, waterfall, iterative, Agile, Scrum, and SAFe) 
  • Experience developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients
  • Experience in PPM tools such as MS Project, Planview, Clarity, Smartsheet 
  • Ability to communicate clearly and present to senior leadership levels 
  • Demonstrated ability to negotiate, persuade, influence others, and manage conflict to productive conclusion 
  • Prior consulting experience from either a large/strategic consultancy or internal corporate project management group is preferred 
  • Experience within one or more of West Monroe Partners’ core industries including Energy & Utilities, Healthcare, Manufacturing, Insurance, Consumer Products, High Tech & Software, Banking and/or Private Equity
  • A commitment to inclusion and diversity, and openness to new ideas and perspectives 
  • Ability to travel 50% 

Ready to get started? Join our team and make an impact.

At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

West Monroe Partners is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit www.westmonroe.com/inclusion.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. 

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases

Location

Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Chiefs Program allows any employee to create a CXO (Chief “Something” Officer) role that is outside of their daily client service role such as Chief Outdoor Officer or Chief Snack Officer.
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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