Senior Digital Project Manager

| Chicago | Remote
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Something Digital has recently joined forces with Rightpoint, a global experience leader and a Genpact company. Now called Rightpoint Commerce.

 

Genpact, a global professional services firm focused on delivering digital transformation, today announced the expansion of its experience business, Rightpoint, with the acquisition of Something Digital. The addition of Something Digital’s deep commerce expertise to Rightpoint’s customer experience leadership, will further enable the company’s ability to drive experience-led transformation at scale for clients across industries. 

Something Digital is an interactive agency with offices around the US. We have spent close to 20 years developing customer software, eCommerce sites, intranets, and websites for diverse clients ranging from startups to Fortune 500 companies.

 

Something Digital is looking for Digital Project Manager. Currently, this role is 100% remote.

We have offices in New York City (HQ), Los Angeles, CA and West Palm Beach, FL.

 Intro:


We are looking for a Digital Project Manager / Web Producer with at least 5+ years of Project Management experience. Qualified candidates will have experience with planning, directing, and managing a portfolio of web development clients and team.

 

What You’ll Be Doing and the Impact You’ll Make:

 

  • Collaborate with a passionate team to plan, build, and maintain a variety of websites including large ecommerce sites, marketing sites, sites for non-profits, etc. 
  • Interface effectively with professionals at the highest organizational levels within Rightpoint’s client base and manage client expectations 
  • Direct and participate in the full life cycle of a website build including functional specifications, preparing work estimates, scheduling and leading cross-functional teams, QA, and deployment 
  • Work within platforms such as Magento, Shopify, and others 
  • Ensure consistency and accuracy throughout the process, especially leading up to project launch 
  • Actively work with the team and Functional Leadership (engineering, creative, strategy, etc.) to manage assignments and review deliverables, before passing to the client 
  • Understand basic revenue models and cost-to-completion projections and accurately forecast revenue, profitability, margins, bill rates and utilization 
  • Assist with business development opportunities, including, but not limited to proposals efforts, project scoping and SOW creation 
  • Account for your team’s dispatch and individual team member work schedules on a weekly basis and adjust regularly as needed 
  • Champion and evolve delivery practices to account for process improvement and changing technologies 
  • Serve as an internal point of escalation on matters concerning the team 
  • Collaborate with Functional Leadership lines (engineering, creative, digital strategy, etc.) to ensure team members can excel and evolve as team members  
  • Track and analyze personal and direct reports OKRs to continually assess performance and identify areas for improvement 
  • Surface client and team satisfaction concerns and participate in crafting resolution strategies 

 

 

What we’d love to see:

 
  • Significant number of years of client consulting and project management experience 
  • Prior ecommerce agency experience in a Project Manager or Producer role 
  • Proven track record of delivering successful interactive and ecommerce sites 
  • Strong command of standard Project Management methodologies such as Waterfall or Agile 
  • Strong organizational skills and be detail oriented 
  • Strong leadership, negotiation, and interpersonal skills 
  • Excellent verbal and written communication skills between both the customer and all levels within the organization are require

 

Apply if you:

 

  • Have high standards about what makes a good experience on the web 
  • Have a love for process and exceptional attention to detail 
  • Enjoy a challenge and are eager to grow 
  • Enjoy fostering and developing strong relationships between the members of your team and client base to deliver upon project requirements efficiently and effectively 
  • Are excited to work on high traffic, high profile websites with complex requirements 
  • Are looking for a company that values training and skills development 

 

 

EEO Statement

Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

 

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • SitecoreLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • SitecoreCMS
    • EpiServerCMS
    • Microsoft DynamicsCRM
    • SalesforceCRM

Location

We’re located in the Loop, across the street from the Lyric Opera House and the Chicago River and just steps from the L and both Metra stations.

An Insider's view of Rightpoint

What are some social events your company does?

The best is the Leadership Breakfast where the office leaders make a full blown cooked in office breakfast for everyone…..or the Chili Cookoff….we do great food events!

Brad

VP, Delivery Excellence

How do you collaborate with other teams in the company?

This is my favorite part of working at Rightpoint! We have such a wide knowledge base across teams. Our open-door culture is very helpful for collaboration. I can reach out to anyone in the company who could help with a topic. We have a culture to train each other. We have an internal collection of talks on different topics in our internal channels

Valeria

iOS Developer

What makes someone successful on your team?

Collaboration, positivity, and personality! Every member of teams at Rightpoint are expected to pull their weight, but we always have fun doing it and ensure that each member has equal responsibilities.

Kelly

Project Manager

How does the company support your career growth?

I think Rightpoint has an incredible way of giving people tools that they need while allowing people to shape projects or new initiatives the way they see them. It shows employees that we are trusted and that our managers believe we are full capable. With that sort of support, career growth comes naturally.

Dominique

Recruiting Coordinator

What are Rightpoint Perks + Benefits

Rightpoint Benefits Overview

Our Team Members come first - we are currently primarily remote with some hybrid work options for those interested in returning to an office. Returning to the office will be 100% voluntary for most roles. Some of the below perks are office perks that we have in non-COVID times.

Flexible PTO

Casual and open office environment

Flexible Work Schedule

Great insurance coverage and flexible spending accounts

401k with Company Matching

Weekly Snack/Drink delivery

Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.

Continuous Training, Certifications, and Learning Opportunities 

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Compassion Crew (Volunteer Group) Green Team (Eco-Friendly Group_ ERGs (PoC, Womxn, Parents)
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
PRIDE, Womxn, Parents at RP, People of Color and India Team ERG,
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Rightpoint employees can contribute within IRS guidelines annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Rightpoint provides life insurance is equal to 3x times an employee's annual salary.
Pet Insurance
We offer an optional Pet Insurance Program.
Wellness Programs
Team workouts
In COVID times, Rightpoint has had a series of wellness events and virtual yoga classes. In normal times these events would be in-office.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Rightpoint provides employees with a 401(k) matching plan
Employee Stock Purchase Plan
Performance Bonus
Rightpoint has an annual performance bonus plan.
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Rightpoint provides backup child care assistance.
Generous Parental Leave
We provide up to 6 weeks of parental leave for primary and secondary caregivers, in addition to other benefits that provide paid-time off that the individual may be qualified for.
Flexible Work Schedule
Rightpoint provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
In non-COVID times, our remote work program includes work from home flexibility, typically 1-2 days per week. Due to COVID, we are 100% remote through mid-2021.
Family Medical Leave
Company sponsored family events
Rightpoint sponsors family oriented events periodically throughout the year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Rightpoint offers a Flexible Time Off (FTO) policy which operates on the “honor system.” The policy is intended to provide team members with more flexibility to manage work schedules and personal
Paid Volunteer Time
As part of our Flexible Time Off (FTO) policy, team members are able to take time needed for volunteer activities.
Paid Holidays
Paid Sick Days
Rightpoint has a Flexible Time Off Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Rightpoint offers pre-tax commuter and parking benefits for all team members.
Company Outings
Rightpoint hosts company outings Semi-annually.
Stocked Kitchen
Rightpoint has a very well stocked pantry with deliveries from a local vendor 2x per week. We also have Cold Brew, Kombucha, and Beer on Tap (non-COVID times).
Some Meals Provided
Happy Hours
Happy hours are hosted regularly throughout the year
Fitness Subsidies
Team members participating in our medical plans are eligible for a variety of wellness subsidies.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Rightpoint offers support for ongoing training and support for job training and conferences.
Diversity Program
Lunch and learns
Rightpoint hosts lunch and learn meetings regularly.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
One of Rightpoint's core values is Learning and we support team members for many different industry certifications.
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