GoHealth
We're disrupting the health insurance industry with our digital platform.

Senior Implementation Manager

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GoHealth is searching for a Senior Implementation Manager who will develop processes to introduce new programs and systems into the workplace. You will help determine a project scope and goals, involving relevant partners and ensuring all technical and workforce achievability. You will develop implementation strategies, prepare the workforce for launch and ensure staff receive appropriate training, if applicable. You will keep projects moving towards the intended results while optimizing effectiveness. This is a great role for you to create change and empower a team to complete projects that directly impact our business. You will report to the VP of Operations.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.

Responsibilities:

  • Manage several implementation plans that may overlap
  • Provide clear project direction to internal clients and provide updates on progress along with any challenges that may come up during implementation processes
  • Ensure projects and initiatives are completed and measured for effectiveness against original intent
  • Provide leadership to direct reports when implementing activities to ensure they help develop their department and the company
  • Provide team development by assessing strengths and opportunities and identifying new methods, strategies and opportunities
  • Take an active role in creating an environment of innovation, collaboration, transparency, and trust
  • Support transparency in all projects
  • Collaborate across all departments to ensure GoHealth is in front of new technologies
  • Set overall strategy and guide projects from inception to completion
  • Seek feedback from internal clients with the ability to create change based on collected feedback

Skills and Experience:

  • Associate’s Degree, Bachelor’s Degree or applicable professional experience.
  • 3+ years’ experience in a multi-team leadership role.
  • 2+ years of project management within the healthcare industry.
  • Excellent logical skills with the ability to resolve complex issues.
  • Adjustable to new developments and changing technical and business circumstances.
  • Empower and influence direct peers, team members and management.
  • Experience working with senior level management; experience working with multiple levels of the organizational structure, partners, and client-facing communication.
  • Experience providing ideas and solutions to further business goals.

Benefit & Perks:

  • Open vacation policy
  • 401k program with company match
  • Employee Stock Purchasing Program
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Flexible spending accounts
  • Subsidized gym memberships
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Work from home stipend
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • GoHealth is an Equal Opportunity Employer

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC.

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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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