Senior Manager, Continuous Improvement Practice

Here @ Strata

We are committed to our mission to help heal healthcare. Our unique culture is driven by a social, hardworking environment full of talented people solving problems together.  We embrace learning, cross-team collaboration, and continuous career growth.  Lifting each other to lift our clients, our product, our company.   If being part of a fun, fast-moving, innovative team is what you seek?  Keep reading.  

We look for someone who:

  • Is Service-Centric: Someone who desires to make an impact in and outside of our office. We look for service minded people to support our customers, each other and our community.
  • Has a Growth Mindset: Driven to own your individual learning and development (We’ll help you - we have a team dedicated to training you and providing extra educational resources).
  • Rocks Impact: Thinks two steps ahead to ensure the work we do will solve problems and make a difference.
  • Will be a StrataPro: Accountable.  Prepared.  Positive.  Core to who we are and how we treat one another.

What you’ll do in this role:

As a Senior Manager in the Continuous Improvement Practice, you will be working with the senior leadership of hospitals and health systems to help them improve their margin through implementing StrataJazz® Continuous Improvement solutions. In this role, you will manage a team of consultants who implement the software, identify opportunities for savings, and establish the best-practice approach for driving accountability for results. Additionally, you will partner with the product and services leadership at Strata to refine tools and services to deliver increasing value to our clients. In this role, you will:

  • Lead and develop a team of consultants who implement software, perform in-depth analyses to validate savings opportunities, and support on-going margin improvement efforts
  • Develop and execute client-specific plans to ensure clients realize the maximize value from their investment in Strata and use the toolset well. This includes understanding the organization structure, culture, and stakeholders at complex organizations, then   designing, implementing, and assisting them in managing comprehensive margin improvement programs.
  • Exhibit strong Change Leadership, Problem Solving, Consultative, and Client Management skills. Grow this skill set with in the Continuous Improvement team.
  • Partner with the Solution Leader for Continuous Improvement to continue to grow the practice and increase the effectiveness of services provided. This may include supporting business development activities, working with product development, coordinating with implementation teams, developing and presenting/publishing thought leadership
  • Analyze data and/or coaching consultants in analyzing data to identify opportunities and validate actions to take
  • Coach, guide, and develop consultants as they:
    • Work with client stakeholders to   evaluate, then improve, clients’ business processes and cultures to optimize decision-making, planning and execution related to cost improvement
    • Utilize financial, operational, and clinical data conduct analyses to identify the cause of excess cost and to pinpoint actions to take
    • Communicate complex analyses to clients and colleagues to gain buy-in for taking action
    • Work with other people with Strata, such as Experience Management, Professional Services, and Decision Support, to develop holistic account strategies for clients

Your accomplishments include:

  • Bachelor’s degree or equivalent in a related field (e.g. Health Administration, Business, Finance, Engineering)
  • Master of Healthcare Administration, MBA, or related field(s) preferred
  • 8+ years of relevant experience in working with senior leaders of health systems to lead or support margin improvement work, including analysis, process improvement, software implementation, and team leadership
  • Demonstrated experience in successful process improvement initiatives and effective change management examples in healthcare providers
  • Effective management of largescale, multiple initiative “programs” or “portfolios”, ideally specific to comprehensive cost reduction, preferred
  • Lean/Six Sigma Blackbelt, or equivalent training/certification, preferred
  • Strong analytical skills, data visualization, and the ability to communicate key findings and actions
  • An understanding of financial concepts, including financial statement analysis
  • Ability to create trust with clients and team members by delivering on expectation and providing insightful coaching to improve margin
  • Strong self-motivation, and the ability to work effectively with limited guidance when necessary
  • Project management and strong organizational skills
  • Professional and/or academic background in SQL and relational database concepts preferred
  • Willingness to travel 35-50%, ensuring an excellent level of client service
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • AxureDesign
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • TaskRayManagement
    • SalesforceCRM

Location

Our office is in a great area with plenty of bars and restaurants. Plus, the office is easy to get to with various train and bus stops being close by.
Strata Centers on Service: "Leaders Here Serve Their Teams, Not The Other Way Around"
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An Insider's view of Strata Decision Technology

What are some social events your company does?

One of the things I enjoy most about the culture at Strata is the social events - there is always a way to get to know your co-workers on a more personal level. A few of my favorite team events have included dinners, bowling, cooking classes and even meeting and petting a penguin!

Madeline

UI Designer

What's the biggest problem your team is solving?

Our Data Science team is focused on several key initiatives. Currently, we are measuring the financial impact of COVID-19 on our client base and tracking hot spot areas. Our goal is to identify trends and clearly visualize the impact of COVID-19 to help hospital leaders allocate their limited resources and stay financially solvent.

Chris

Data Engineer

How has your career grown since starting at the company?

My career started as a software engineer; today I have the opportunity to lead the engineering team and make a tremendous impact in healthcare and our community. Strata has provided me with many resources along the way, whether it be new roles, projects or leadership training that have helped me get a broader understanding of the business.

Tushar

VP, Engineering

How do you empower your team to be more creative?

I always encourage my team to change their lens in order to strike up creativity. For example, putting on the hat of a nurse manager who just wrapped up their shift and needs to opine on financial performance impacts how we can make that task intuitive, efficient, and valuable.

Alina

Senior Director, Professional Services

How do you collaborate with other teams in the company?

I have the pleasure of working with a multitude of internal Strata teams to support our clients. Throughout the implementation life cycle, Project Managers will work with Sales, Finance, Contracts, Product Management, Technical Consulting, Experience Management and Training teams to ensure projects are delivered on time and under budget.

Amy

Senior Project Manager

What are Strata Decision Technology Perks + Benefits

Strata Decision Technology Benefits Overview

Strata is a different kind of company. Sure, we have a ping pong table and beer on Fridays like a lot of the cool tech companies. But, we know that our people want more. A career with purpose. A community who truly cares. Relationships that don’t end with the workday. Security for our families. Service to our community. So, that’s what we do - we offer our team the things that matter most to them...because those
things are the things that matter most to us.

Culture
Volunteer in local community
You'll see our people repacking food at the Greater Chicago Food Depository, helping beautify Chicago with the Green Star Movement and helping clean up our beaches along Lake Michigan.
Partners with Nonprofits
We partner with many organizations including: Greater Chicago Food Depository, One Acre Fund, Extra Life, Kino Border Initiative, Sole Hope, Misericordia Home & The Joseph Peter Bartzis Foundation
Friends outside of work
Eat lunch together
Intracompany committees
Launched in 2019, our Impact Advisory Board helps guide Strata's giving back initiatives. We also have StrataSports for those interested in intramural activities and others forming regularly.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Strata employees can contribute up to $3,500 annually to their FSA. These funds can be used for applicable out-of-pocket, healthcare-related expenses or dependent care expenses.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
We offer discounted rates to a variety of local and nationwide health clubs.
Onsite Gym
Team workouts
Strata competes in various fitness/intramural activities including: Corporate Challenge, Kicks for Community, Step Up for Kids and more!
Retirement & Stock Options Benefits
401(K)
Strata offers both a traditional 401(K) and Roth 401(K) with a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Strata provides employees with a 401(k) matching plan managed by Vanguard. We match 50% of contributions up to 6% of an employee's annual gross pay.
Employee Stock Purchase Plan
We allow qualified employees to purchase company shares at a discounted price.
Performance Bonus
We're proud to have consistently funded our bonus pool to 100%. Our team has clear expectations set and aim to meet and exceed their goals each year!
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid maternity leave and offer two weeks for paternity and adoptive parent leave.
Flexible Work Schedule
Strata's front desk is open from 8 AM to 5 PM daily. Team members work with their managers and teams to make sure they arrive on time, according to their team's needs.
Remote Work Program
Strata understands the need for flexibility, and we work with team members on an individual basis. Some specific positions allow for full time remote work.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
Strata has fun celebrating "Take Your Kid To Work Day" each year!
Vacation & Time Off Benefits
Generous PTO
Our team members accrue 21 PTO days per year and start accruing them on day 1!
Paid Volunteer Time
Our team receives one day per year of paid volunteer time. Additionally, many of our teams will take time to volunteer together!
Paid Holidays
Paid Sick Days
Wellness is about the whole self, we expect our team members to take care of themselves when they need it.
Perks & Discounts
Casual Dress
We take our work seriously but try not to take ourselves too seriously! Be comfortable when you're here, we love wearing jeans and our Strata t-shirts to work.
Commuter Benefits
Strata offers pre-tax commuter benefits for transportation, parking and car-share services as well as a corporate discount to Divvy bike here in Chicago!
Company Outings
Strata hosts company outings on a quarterly basis.
Game Room
In our lounge you can watch the Cubs game while enjoying your lunch, play some Jenga or another board game or try your skills at ping pong alongside our avid players!
Stocked Kitchen
We love our Bevi machines for flavored water and stock a variety of snacks daily
Some Meals Provided
We love to celebrate holidays together over a catered lunch but sometimes have a pizza party just for fun!
Happy Hours
Join us for a Friday fun hour where we celebrate the upcoming weekend over a treat of a team's choosing!
Parking
There are many pay-to-park garages near our office, including in our building, the Aon Center.
Recreational Clubs
We have a variety of StrataSports teams participating in Chicago intramurals all year long.
Relocation Assistance
Fitness Subsidies
Strata has partnerships with a variety of fitness centers nationwide that our team can take advantage of!
Professional Development Benefits
Job Training & Conferences
We offer extensive new hire training and employee development programs alongside our Education Grant program for our people to expand their knowledge and skills in and outside of Strata.
Lunch and learns
Strata hosts monthly lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 mentorship, Cross-department mentorship, Career mentoring, Leadership mentoring.
Continuing Education stipend
Our Education Grant program offers $500 annually, after your first year, for continuing education.
Time allotted for learning
Online course subscriptions available
Customized development tracks
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