Company

SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 20-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. SDI delivers a deep technical presence through a local delivery model to achieve customer confidence and success. Visit us at www.sdipresence.com and connect with us on Twitter and Instagram.

Summary

The Senior Organizational Change Management Specialist will act as the liaison between the business units/client, technology teams and support teams. The individual will work directly with our clients to understand their business/communication/training needs. This individual will also be responsible for ensuring that deliverables meet client standards and expectations. The successful candidate will work on multiple tasks simultaneously and be a team player.

The Senior Organizational Change Management Specialist will report to the Change Management Lead.

Responsibilities

• Develop, prepare, deliver, and evaluate stakeholder interventions and adjust the Communications and Engagement Plan as needed
• Develop communication materials
• Lead meetings with SME’s, client management and vendor personnel
• Assess, document, and communicate client practices
• Potentially lead and participate in business function analysis and process mapping
• Participate in vendor mobilization efforts and prepare project structure (governance, steering committee, project plans, communications, project organization, etc.)
• Mentor project resources as necessary

Requirements

• Applicants should have at least 3+ years of business analysis/organization change management experience
• Communication development for internal and external stakeholders
• Gas utility experience – especially knowledge of construction / field operations is desired
• Enterprise Asset Management experience – SAP or IBM Maximo desired
• General Consulting experience at a top tier consulting firm – running workshops; defining requirements; mapping processes; developing technical specifications
• Strong business analyst skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Possess strong oral and written communication to provide presentations to management
• A team player with the willingness to assist coworkers on other projects as required
• Familiarity with Microsoft based applications (Excel, Word, PowerPoint, Visio and Project)
• Understanding of the business analysis and project management methods
• Understanding of System Development Lifecycle (Waterfall and Agile)
• Project Management experience – PMP certification a plus
• Time Management
• Verbal and Written Communication