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Senior Program Manager

| Chicago

Love cars, technology and data? So do we. KAR Auction Services (NYSE:KAR) is a global Fortune 700 company headquartered in the Indianapolis suburb of Carmel, Indiana, with 18,000 employees across the United States, Canada, Mexico and the United Kingdom. Our diverse team helps the world's largest automotive manufacturers, financial institutions, insurance companies and dealer groups buy, sell and trade used vehicles. DRIVIN is our Chicago-based innovation and Data Science hub—where our team of data scientists and analysts create new products and help power the sale of more than 5.95 million units valued at over $40 billion through our physical, online, and digital/mobile auction marketplaces.

 

We move quickly, and we're looking for go-getters that are addicted to the thrill of creating new products and features and diving deep into rich data. Sound like you? We’re looking for a Project Manager to roll up their sleeves and help transform one of the largest, most dynamic industries in the word.

The Program Manager (PM) is responsible for planning, leading, organizing, and motivating agile Project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users. The PM may be responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple business divisions. The PM may play several different roles in actual practice:

  • At an enterprise level, leading and managing small to medium, semi-complex enterprise-level projects consisting of one to two Agile team(s) and/or requiring integration with other activities outside the scope of the Agile teams
  • At a team level, playing a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team
  • In situations that require a hybrid Agile approach, using good judgment and skill to work with your management team to develop a project management approach that is suitable for planning and managing the effort to achieve the project goals within designated project constraints

    In performing these roles, the PM will be expected to use a level of knowledge and experience in blending traditional project management principles and practices with an Agile development approach in the right proportions to fit small to medium, semi-complex, mission-critical, enterprise-level projects and with the appropriate level of planning and provide the right balance of agility and predictability.

    Job Requirements:

     

  • Project Planning and Management – Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects
  • Team Management – Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work.
  • Product Manager Support – Support the Product Manager in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
  • Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
  • Team building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team

     

    Qualifications:

  • Solid understanding of software development life cycle process as well as strong knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
  • A proven track record of successfully implementing software or web development projects using Agile methodologies including 3+ years of experience as a Project Manager managing small to medium, semi-complex projects in a high-tech development environment with multi-function teams. PMP preferred
  • Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects is preferred
  • Experience overseeing multi-function project teams with at least 5-10 team members including Developers, Business Analysts, and QA Personnel
  • Balanced business/technical background:
    • Sufficient level of technical background to provide credible leadership to development teams and to be able to accurately and objectively evaluate project risks and issues

       

      Skills Required:

  • Strong interpersonal skills including listening, collaborating, and team building
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands
  • Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
  • Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
  • Solid understanding of and demonstrated experience in using appropriate tools:
    • Such as Jira, Microsoft Project, Visio, and all Office Tools
  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
  • Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
Read Full Job Description

Location

600 W. Chicago, Chicago, IL 60654

An Insider's view of KAR

What's something quirky about your company?

Our culture is more like a family than colleagues. One of my favorite aspects about this office is our Parents-designated Slack channel—an online team collaboration site. It is a great reminder we aren’t just employees, but we can be moms and dads at work, shamelessly sharing fun stories about our personal lives.

April

Senior Product Manager

What's the biggest problem your team is solving?

KAR’s DevOps teams are always solving unique problems, but tackling complexity is the real challenge. We’ve found that meaningful solutions come when we don’t focus on fighting fires reactively and instead work collaboratively on building proactive frameworks and implementing forward-thinking processes.

Brandon

Jr. DevOps Manager

What does your typical day look like?

We start the day with a 15-minute huddle to talk about progress from the day before, the day’s plan and barriers to success that need to be addressed. This gives us a clear understanding of our priorities for the day. Our teams are dynamic, so every member of our project team works together each day to discuss design approaches and share ideas.

Mo-Ting

Lead Backend Engineer

What are KAR Perks + Benefits

Culture
Volunteer in local community
KAR Auction Services gives every full-time employee a day with pay to volunteer with your favorite cause.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
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