Are you an inspiring leader? Are you passionate about helping teams make a bigger impact?
Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.
The Sales & Merchant Operations team is comprised of passionate people who are eager to make an impact at Groupon. We support one another’s initiatives in a way that’s productive and encouraging. We enjoy being challenged and hold our collaborators to the same standards. We value team unity and through collaboration, strategic planning, and expertise. We push each other to grow as a team and individually; and most importantly we strive to do the right thing every single day.
As a Project Manager on our Sales & Merchant Operations team, you’ll serve as a motivated and inspiring leader while focusing primarily on our iTools & Processes. You’ll apply sound business judgment, use your premier strategy & operations chops, use data driven insights to deliver strategic plans, and use your skills to directly and indirectly influence partners in order to make things happen.
We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping small businesses everywhere thrive. Does that sound like a compelling place to work?
You’ll spend time on the following:
Support sales verticals and business partners with insights, tools, and project management support that lead to actionable and efficient strategic results
Evangelize a data-first approach in measuring success: establish reporting and analytics, tracking and monitoring of improvements against key performance metrics
Use data and business priorities to understand the size and scale of requests to recommend a course of action for partners
Interpret insights and visualize implementation within toolset while understanding boundaries of technical solution and priorities
Assist in strategy development and operational planning including project plans, analysis, and ad hoc requests
Develop business cases and define requirements for new features (product or process)
Improve efficiency and automation for sales reps day to day job functions to create a focused approach to continuously improving core processes while actively identifying and eliminating efficiency gaps
We’re excited about you if you have:
Bachelor’s degree required, preferred degree in business
2-3+ years of project management or operations experience
You have exceptional Excel skills
Knowledge of Salesforce and analytics tools (e.g. Tableau) and SQL/Teradata warehousing is a plus
You are comfortable working in a cross-functional role
You have strong analytical and strategic thinking skills required
You are a self-starter, fast learner, and adaptive to working in a fast-paced environment with ability to quickly pivot
You have strong communication skills, both written and verbal, with the ability and confidence to succinctly convey complex information to senior management
You have the capacity for creative problem solving and strategic thinking
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.