The Senior Project Manager is responsible focused primarily on projects in the Analytics & Insights and Marketing Services practices. This person is responsible for building and maintaining internal cross-functional relationships that aid in the successful execution of project and practice goals. He/she is also responsible for managing one or multiple client projects and/or accounts and ensuring that project work is delivered on time and stays within scope and budget.

Responsibilities

• Recruit, hire, manage and mentor a team of project managers, focused on both Analytics and Marketing Services consulting
• Help articulate overall project management strategy for Analytics and Marketing Services
• Research and implement appropriate project management tools and techniques to improve project management overall
• Work with department managers to coordinate internal resources (including both project managers and consultants) for the successful execution of projects; balance capabilities and utilization targets appropriately
• Work with project managers to deliver projects on-time, within scope and within budget
• During Sales process for select prospects, provide appropriate input to ensure SOW can be delivered upon and resources can be allocated
• After projects begin, work with the account manager and client to set appropriate expectations of project scope and objectives, and ensure technical feasibility
• Where appropriate, assist project managers and analysts with developing detailed project plans to monitor and track project progress
• Assist project managers and analysts with managing changes to the project scope, project schedule, and project costs using appropriate verification techniques
• When necessary, report on project performance using appropriate tools and techniques
• Report and escalate client issues and utilization concerns to management as needed
• Create and maintain comprehensive project documentation models/templates for use by project management team and analysts
• Maintain GAIQ and AdWords certifications
• Conduct other responsibilities as assigned

Preferred Qualifications

• Bachelor’s Degree within a related area of study (e.g. Communication, Marketing, Business), or an Associate’s Degree with 5 years of relevant industry experience
• Project Management Professional (PMP) certification
• Some technical background with the understanding or hands on experience with web analytics and/or search marketing; basic coding knowledge (HTML, JavaScript, CSS) also a plus
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Experience with cloud-based tools (Dropbox, Google for Work Apps, etc.)
• Experience with specific project management tools such as JIRA, Basecamp (2.0), Confluence, Outlook, and OpenAir/NetSuite 

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