Senior Project Manager - Corporate Systems Marketing

| Chicago

The Team: The Corporate Systems team is responsible for supporting platforms used by Morningstar employees worldwide. We provide support for platforms used by Marketing, Sales, Client Service, Finance and Product teams and enhance processes and systems for operational efficiencies.

The Role:

• The Marketing Senior Project Manager’s primary role is to work with cross-functional stakeholders to drive implementation of marketing automation, business architecture and data flows.

• While this position will focus primarily on supporting our email communication platforms, projects and initiatives in that space, the role also involves interfacing with Sales and Product teams using our primary CRM applications for improved integration between them.

• The Senior Project Manager is expected to act as an advisor to our internal stakeholders while managing projects to implement comprehensive marketing strategies. They should be able to implement marketing and external email communication initiatives across multiple platforms organizing and planning towards targeted solutions for system and process improvement.

• The Senior Project Manager is expected to be a subject matter expert in major marketing technologies and have exhaustive knowledge on marketing methodologies and trends. They should be able to proactively work with our advisory partners Gartner and other resources to help plan roadmaps for Marketing.

• The Senior Project Manager is expected to architect solutions in Eloqua, Sendgrid and Salesforce along with designing end state and assess implementation feasibilities for feature requests and initiatives. They will leverage their knowledge of marketing platforms to work with Morningstar business and Corporate IT technical resources to identify and document detailed requirements, architect solutions, design and drive completion of initiatives making sure overall usability of the system is improved.


Responsibilities:
• Work closely with stakeholders from the business to drive prioritization of feature requests and initiatives in Eloqua, Sendgrid and integrating systems, reporting tools.
• Work closely stakeholders from the business and Corporate Systems technical team to architect technology solutions needed to drive alignment of business needs and lead discussions to arrive at mutually agreeable solution options.
• Drive discussions to identify and translate business requirements and effectively demonstrate solutions that address customer requirements and align with their business strategy and goals.
• Organize, manage and oversee projects and initiatives in the Marketing and email communication space working with stakeholders across the organization.
• Partner with stakeholders to plan for detailed testing, deployment and adoption of system and process improvements.
• Establish governance processes for use of email communication platforms and help drive usage and adoption while ensuring we track to our contractual obligations with vendors.
• Establish and maintain regulatory and compliance requirements across marketing platforms supported by Corporate Systems.
• Work with developers to design and implement solutions within Eloqua, Sendgrid and integrating platforms to meet business requirements while incorporating standardization and industry best practices.
• Implement best practices around database and data hygiene
• Take ownership of solutions and responsibility over translating functional requirements into technical specifications.
• Work independently as needed to resolve issues within Marketing platforms and advise users on standards and best practices.
• Proactively work on identifying and defining roadmaps for Marketing technologies.
• Build trusted relationships with internal clients and Corporate Systems technology leads to ensure our commitment towards delivery and service levels.

Qualifications:
• Minimum of 5 years of marketing automation and platform management with Eloqua and Sendgrid. Certification preferred.
• Advanced knowledge of Eloqua platform features and functionalities including program builder, custom data objects, data upload mechanisms, data analysis etc.
• Advanced knowledge of integrations between Eloqua, Salesforce and other third-party vendors.
• Advanced knowledge of Eloqua data models and APIs
• Experience with solution design and implementation of changes within Eloqua.
• Understanding of key Marketing business and architectural concepts.
• Experience working with cross-functional stakeholders to translate business requirements and identify solution options.
• Project Management experience with focus on design, facilitating development, testing and delivery.
• Ability to facilitate complex discussions
• Ability to manage multiple priorities across cross-functional teams and communicate with all levels of management across the organization.

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Technology we use

  • Engineering
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Location

22 W. Washington , Chicago, IL 60602

An Insider's view of Morningstar

What does your typical day look like?

Every day is a little different. Our team is focused on POC (Proof of Concepts). My work involves problem-solving, development and software design. I work on the Data collections team, currently most of this involves, on a high level, automating the process currently used to collect data from raw sources through Machine Learning.

Upasna

Software Engineer, Data Collections - AI R&D

How does the company support your career growth?

We believe in promoting from within, based on previous impact to the team. Whenever possible, we will stretch our employees to take on expanded roles that aligns with the career progression they are interested in.

Jeff

Head of Technology and Product

What are Morningstar Perks + Benefits

Morningstar Benefits Overview

At Morningstar, your contributions have meaning and can drive change. Across our 27 offices worldwide, we’ve invested in fostering a community where talented, driven people can grow. Our entrepreneurial spirit and uncompromising ethics guide everything we do. It’s all in the name of empowering investors. Morningstar is proud to offer a comprehensive benefits package to eligible, full-time employees in the United States who work a minimum of 30 hours per week. Our benefits are designed to invest in your -- and your family's well-being, including investments in your health and financial future.

Culture
Volunteer in local community
Morningstar encourages our colleagues to become involved in their communities, by providing paid time off for volunteer activities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Morningstar encourages unconscious bias training for all employees, especially managers and hiring personal. We believe that by raising awareness of bias we can decrease its effects.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Morningstar offers two Flexible Spending Accounts (FSA)— one for healthcare expenses and one for dependent care expenses. You may enroll in both $ determine the contribution amount.
Disability Insurance
Dental Benefits
Our dental plan covers 100% of preventive services, 80% of basic services, and 50% of major services.
Vision Benefits
With Morningstar's vision benefits you can get an annual eye exam with an in-network provider with just a $10 copay.
Health Insurance Benefits
Morningstar continues to offer the choice of two medical plans—the Savings Plan and the Classic Plan. Both are administered by Blue Cross and Blue Shield of Illinois (BCBS).
Life Insurance
Morningstar offers 4 tiers of life insurance that offer varying benefits. Basic Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Mental Health Benefits
Our insurance covers 80% on in-network mental health services. Our Employee Assistance Program provides no-cost, confidential, 24-hour counseling on a wide variety of issues.
Retirement & Stock Options Benefits
401(K)
Take advantage of a number of Morningstar tools to help you manage your 401(k) account and your finances, including Morningstar Retirement Manager, available to you at no cost.
401(K) Matching
Morningstar provides employees with a 401(k) matching plan managed. We match $0.75 for every dollar contributed, up to a maximum of 7% of employee pay contributed to the plan each pay period.
Company Equity
Morningstar’s global employee equity benefit, Shared Ownership, enables you to take a portion of your bonus payout and exchange it for RSUs, with Morningstar providing an additional 50% match.
Employee Stock Purchase Plan
Colleagues who exceed their performance goals substantially may be eligible for Impact RSU Awards as an additional reward on top of their cash bonus/commission award.
Performance Bonus
Match charitable contributions
Morningstar's Matching GIfts program will match your charitable giving up to the local currency equivalent of $500 USD per calendar year.
Child Care & Parental Leave Benefits
Child Care Benefits
Morningstar offers the option of in-home child and elder care, in addition to the existing day care center back-up care benefit.
Generous Parental Leave
Morningstar has a global minimum of 6 weeks paid time-off to bond with new family members. This benefit applies to all individuals equally, including birth mothers, fathers, adoptive parents.
Flexible Work Schedule
Morningstar provides employees with a flexible work schedule that includes Summer hours, Work from home, Flexible start and end times.
Remote Work Program
The safety of our employees is very important to us. We have been operating remotely due to COVID-19.
Family Medical Leave
Eligible employees may take up to 12 weeks of job-protected, unpaid leave per year for certain specified reasons, and up to a total of 26 workweeks of leave to care for a family member.
Adoption Assistance
We reimburse up to 80% for eligible adoption expenses, up to $4,000 per adoption, in addition to a minimum of 6 weeks paid time off.
Return-to-work program post parental leave
Company sponsored family events
Morningstar sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 2 days per year of paid volunteer time.
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Compensation at Morningstar is more than a salary. It’s about making positive contributions to both life and work. We give our diverse workforce the choice and flexibility they need to maintain their health, retirement plans, time, and professional growth.

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