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Senior Technical Consultant

| Chicago

Overview

As part of our growth, iManage is hiring for a Sr. Technical Consultant to join the team in Chicago. The Senior Consultant is responsible for providing technical leadership in the delivery of projects and expert services to clients. The Senior Technical Consultants take responsibility for technical delivery and provide high-value advice and guidance to clients. Our consultants work collaboratively with clients to understand business processes, requirements and ensure delivery of successful business-critical solutions. The successful applicant will be experienced and comfortable in project delivery, acting as a trusted advisor to clients and adept at maintaining and developing client relationships. This position is based in Chicago with travel within the US and beyond (travel likely to average 50%) and reports to a US Consulting Manager.

Responsibilities

  • Provide technical leadership of consulting engagements in planning, analysis, installation and testing of iManage solutions to ensure they meet client expectations
  • Assess customer requirements, clarify client’s system specifications, understand their work practices and the nature of their business and formulate solution design including infrastructure and application aspects
  • Conduct product demonstrations in support of business cases, best-practice advice to clients and function as a trusted advisor
  • Create client deliverables such as presentations, detailed design documentation, build and deployment guides, task lists, and present progress reports to the project teams
  • Deliver knowledge transfer sessions to customers and other team members
  • Attain in-depth knowledge of and become leading subject matter expert in our iManage products
  • Assign tasks to project team members and review the team’s work to ensure that they are accurate and consistent; Supervise junior consultants as appropriate
  • Provide feedback on product usage, features requested at customer sites to R&D so as to influence future roadmap direction
  • Support case study development and provide lessons learned feedback to the project team

Requirements

  • Bachelor’s degree Computer Science or related field with 5+ years hands-on experience in software consulting
  • Experience of delivery of Enterprise Content Management solutions ideally within legal, professional services, financial service industries. Previous experience with iManage products & associated technologies is a HUGE plus
  • Demonstrated client-facing capability to lead design sessions, understand business and product usability, influence outcomes to align with product best practices, and prioritize user and functional requirements
  • Excellent technical skills with .NET applications, SQL, Microsoft Desktop software, database concepts, and virtual desktop and Citrix technologies
  • Experience working with Virtual Desktop and Citrix technologies
  • Good understanding of infrastructure principles, virtual machines technologies, storage concepts, client/server computer operating systems (thick & thin clients), networking hardware, protocols and administration and system integration across multi-tiered highly secure IT environments
  • Strong written/verbal communication skills with the ability to communicate technical information effectively
  • Innovative thinker that has a can-do attitude
  • Ability to effectively prioritize and juggle multiple concurrent engagements
  • Team player who excels at building trusting relationships with customers and colleagues
  • Displays well-developed problem solving and critical thinking skills, with the ability to think creatively in a fast-paced environment 

About iManage

iManage transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.

Learn more at: www.imanage.com

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    Technology we use

    • Engineering
      • C#Languages
      • C++Languages
      • JavaLanguages
      • JavascriptLanguages
      • PythonLanguages
      • ScalaLanguages
      • SqlLanguages
      • AngularJSFrameworks
      • HadoopFrameworks
      • Node.jsFrameworks
      • SparkFrameworks
      • SpringFrameworks
      • CassandraDatabases
      • HBaseDatabases
      • HiveDatabases
      • Maria DBDatabases
      • Microsoft SQL ServerDatabases
      • MongoDBDatabases

    Location

    Located a short walk from Chicago's major train stations and transit lines. Not to mention just down the street from West Loops trendiest restaurants!

    An Insider's view of iManage

    How would you describe the company’s work-life balance?

    When it comes to work-life balance, life comes first, and our company knows this. It's great that I can take the time I need off to enjoy the "life" side.

    Dave

    Business Development

    How do you collaborate with other teams in the company?

    To collaborate with other teams in the company, I have daily stand-up meetings for my pod that include QA, QE, & the development teams. Whenever I need fast bits of information from individuals in other pods/product teams, I stop by their desk to ask for clarification. If I need more time than this, I schedule a meeting with all relevant parties

    Adam

    UX Design

    How does the company support your career growth?

    iManage supports career growth by providing opportunities to move within the organization to learn other parts of the business. Career growth presents itself in opportunities to engage in process improvement and the ability to lead and take responsibility for initiatives within my department

    Jacqueline

    Cloud Services

    What does your typical day look like?

    The most exciting part of my day is knowing that if I continue to work hard and challenge myself, I'll be rewarded. In my role you never known what a new day will bring - so that variety makes each day unique and exciting.

    Andy

    Sales

    What are iManage Perks + Benefits

    Culture
    Friends outside of work
    Eat lunch together
    Daily stand up
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Onsite Gym
    Retirement & Stock Options Benefits
    401(K) Matching
    Company Equity
    Performance Bonus
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    Flexible Work Schedule
    Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
    Vacation & Time Off Benefits
    Generous PTO
    Paid Holidays
    Paid Sick Days
    Perks & Discounts
    Beer on Tap
    Casual Dress
    Company Outings
    Game Room
    iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
    Some Meals Provided
    Every Monday and Friday we bring in breakfast for the office. Monday and Tuesday fresh fruit is delivered!
    Happy Hours
    Professional Development Benefits
    Job Training & Conferences
    Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
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