Senior Technical Delivery Manager

| Chicago
FULL URL//job/Downers-Grove-IL---Finley/Senior-Technical-Delivery-Manager_JR003464?source=BuiltInChicago
Apply now

The Senior Technical Delivery Manager (TDM) is a key member of the Ensono Diamond of Success team. The senior TDM works directly with our clients to develop a deep understanding of their business and how that business drives their technology needs. Empowered with that understanding, the senior TDM provides oversight and guidance within Ensono Operations to ensure our clients have an exceptional experience with the technology solutions we provide.

The Senior TDM is an individual possessing a wealth of technical knowledge, adept in bringing efficiencies and improvements to disparate processes and systems, able to lead through influence, break down silos, focused, manage competing priorities, be an impeccable communicator that is able to effectively adapt to their audiences, and is a tenacious advocate for the client.

Responsibilities:

  • Be a client advocate.
  • The point of escalations for your clients' operational needs.
  • Manage, lead, and coordinate operational projects and objectives.
  • Maintain accurate and thorough documentation of client environments and support procedures.
  • Identify opportunities for improvements and address inefficiencies.

Required Skills:

  • 8+ years experience working in any of the following areas: project management, service delivery, technical account management, or systems administration.
  • Possessing industry-recognized technical credentials (i.e., AWS, Microsoft, or Cisco certifications).
  • Demonstrate a deep understanding of any of the following technologies: Mainframe, Open Systems, Virtualization, Databases, Cloud Computing, Middleware, or Networking.
  • Exceptional troubleshooting and investigative skills.
  • In possession of a strong sense of ownership and accountability.
  • Focused.
  • The ability to manage competing priorities from a variety of stakeholders.
  • An adept communicator who can educate audiences of varying skill sets and experiences.
  • Calm under pressure and able to manage major incidents.

Primary Location City/State:

Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

Read Full Job Description
FULL URL//job/Downers-Grove-IL---Finley/Senior-Technical-Delivery-Manager_JR003464?source=BuiltInChicago
Apply now
loading ...
Emailed

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • Node.jsFrameworks

Location

3333 Finley Rd, Downers Grove, IL 60515

What are Ensono Perks + Benefits

Culture
Volunteer in local community
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
More Jobs at Ensono44 open jobs
All Jobs
Finance
Dev + Engineer
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Operations
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Operations
new
Chicago
Finance
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Chicago
Sales
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Finance
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Product
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
FULL URL//job/Downers-Grove-IL---Finley/Senior-Technical-Delivery-Manager_JR003464?source=BuiltInChicago
Apply now
Save job
loading ...
Emailed
View Ensono's full profileSee more Ensono jobs