Solution Architect Team Lead
Title: Solution Architect Team Lead
Department : Success
We are looking for a Solution Architect Team Lead with experience in software projects with large international enterprises.
Responsibilities:
- Leading a team of Solution Architects that are handling a portfolio of clients from contract signature to production deployment.
The team is based in Chicago and Sao Paulo. - Support team and clients on all project activities: Requirements gathering, Scoping, Solution definition & Implementation
- Train and onboard new team members
- Act as an escalation point for client issues as well as internal needs
- Ensure project goals are delivered on time and on budget
- Mediate conflicts and mitigate project risks
- Understand customer needs - Being able to listen to customer needs and analyze their use case to details
- Reporting to head of department based in Tel Aviv, Israel
Skills /Experience Requirements:
- English mandatory, Spanish/Portuguese - advantage
- At least 5 years experience in Software delivery projects with international large enterprise
- Experience managing a team under customer success/operations
- Technical background with APIs, product implementation, and integrations
- High communication skills with customers and key executives
- Deep business understanding of the customer business & market
- Experience in functional requirement gathering and scoping of software projects with large customers
- Know-how in project management methodologies
- Excellent personal communications skills
- Willing to work in different time zones around the globe
Fast & sharp - Working in an energized environment that needs to adapt fast changes and implement them quickly
Self-learner and thinking out of the box