Solution Delivery Specialist at Civis Analytics

| Chicago
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What we do

Civis Analytics helps leading businesses, nonprofits, and government use data to identify, attract, and engage customers, constituents, and citizens. With a blend of proprietary data, technology and advisory services, and an interdisciplinary team of data scientists, developers, and survey science experts, Civis helps organizations stop guessing and start using statistical proof to guide decisions. Learn more about Civis at www.civisanalytics.com.

Who we are

At Civis, we have opportunities for applicants who are newcomers, seasoned professionals, and anywhere in between. Our teams are energized by complex challenges and value diversity of thought. Opportunities to stand out and inspire happen daily and we trust and encourage you to act on your ideas – no matter how big they are. We offer you the tools and community you need to do your best work. Each of us is committed to holding ourselves accountable for results, challenging the status quo and finding new ways to grow our company and each other.

About the Role

As a Solution Delivery Specialist, you are responsible for guiding our clients through a successful delivery and onboarding of leading data science software solutions. The Solution Delivery Specialist specializes in partnering with new clients to solve their toughest problems through our software, taking them from novices to power users.

In this role, you will:

  • Become an expert in the implementation and application of Civis data science software solutions.
  • Work with clients to deeply understand their workflows, their biggest pain points, and develop an understanding of how Civis solutions can solve key challenges they are facing to accomplish their goals.
  • Communicate and manage project scope and timelines to clients for delivering software to solve these challenges.
  • Configure Civis data science software solutions for our clients in partnership with a diverse team of Civis Client Success Analysts, Applied Data Scientists, and/or Data Engineers.
  • Manage client solution onboardings and lead training sessions on Civis solutions to ensure our clients are able to accomplish their goals through our software.
  • Use your experiences on the front lines to channel the voice of client to Civis Product and Engineering teams and advocate for our clients to derive more value, more quickly from our solutions.

Civis Analytics has opportunities for applicants who are seasoned professionals, brilliant newcomers, and anywhere in between. We are looking for detail-oriented individuals from diverse backgrounds with proven quantitative and problem-solving skills. We value creativity, hard work and on-the-job-excellence and offer competitive salaries and benefits packages. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

Minimum Qualifications

  • BA/BS degree or equivalent practical experience
  • Minimum 2 years experience in a software implementation role, and a proven track record of driving projects to successful completion, on time and on budget
  • Experience coordinating a cross-functional project team
  • Experience deriving value from data beyond Excel/spreadsheets

Preferred Qualifications

  • Experience setting up software integrations and or data/ETL workflows
  • Intermediate knowledge of SQL, Python, or R - can troubleshoot and/or make customizations to existing code written by others
  • Understanding of systems architecture and ability to execute against it
  • Experience in software training

Why Civis Analytics?

  • The opportunity to be part of a growing tech startup focused on continued learning, mentorship, and internal promotion
  • Competitive benefits including flexible PTO, 401K match with immediate vesting, as well as health, dental, and vision benefits
  • Downtown open office environment near great restaurants and all public transportation options

Civis embraces the individuality of our employees and we celebrate each other's differences. Our products, services, and culture benefit from and thrive on the unique perspectives brought by each person in our Civis community. We're proud to be an equal opportunity workplace, and we are committed to equal employment opportunity regardless of race, age, sex, color, ancestry, religion, national origin, sexual orientation, gender identity, citizenship, marital status, disability, or Veteran status. If you have a disability or special need that requires accommodation, please contact us [email protected]

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

EEO IS THE LAW

EEO Supplement

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Technology we use

  • Engineering
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ReactLibraries

Location

As one of the popular hubs for tech startups, Chicago is the perfect backdrop for Civis's growing team.

An Insider's view of Civis Analytics

What's something quirky about your company?

One of my favorite parts about Civis is the culture of learning—talking about academic papers is encouraged as well as sharing weird facts about things people are interested in. I also love the people at Civis because they genuinely care about each other and also serving the wider world.

Evelyn

Software Engineer

What are Civis Analytics Perks + Benefits

Civis Analytics Benefits Overview

- The opportunity to be part of a growing tech startup focused on solving interesting and meaningful problems, invested in internal promotion, and committed to fostering a diverse, equal and inclusive workplace. 
- Competitive benefits, including unlimited PTO, 401K match with immediate vesting, health, dental, and vision benefits, paid parental leave, breastfeeding support including breastmilk shipping services for traveling moms, flexible work from home policy, commuter benefits, wellness initiatives including weekly group meditations, monthly on-site massage therapy, and pet insurance.
- Modern office, conveniently located in the Loop. Close to public transportation, great restaurants and beautiful city views.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Diversity, Equity, and Inclusion; Civis-for-Good; Reading Groups/Journal Clubs
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $6000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 50000 times an employee's annual salary.
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 1% of contributions up to 100% of an employee's annual gross pay.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 8 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 4 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Civis believes that if you are sick you should stay home. We have a flexible sick policy with no stated limits.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
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