Sphera, the former Operational Excellence and Risk Management business of IHS Inc. is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability processes. Our software allows customers to automate processes, monitor emissions, ensure regulatory compliance, and track chemical inventory throughout a manufacturing cycle. We were recently spun off by IHS and acquired by Genstar Capital, essentially positioning us as a $100MM start up.

At Sphera it's more than just a job.  If you want to help change the world and challenge the status quo while growing your career, you'll find some interesting opportunities to pursue with us.

As a Solutions Engineer you will help the sales team sell software products by supporting and participating in various activities throughout each sales process.  You will address prospective customer needs with our software products, conduct/participate in solution Workshops with prospective customers to help identify prospect business pains our solutions can resolve and prospect business outcomes that our solutions can achieve, and the return on investment the prospects can expect to see from using our solutions.  You will transfer discovery documentation and guidance from the pre-sales process to our services/implementation personnel to help assure successful product/project delivery to new customers

Overall, the Solutions Engineer is an integral role in helping us meet our company’s monthly/quarterly/annual sales goals.

The duties of the Solution Engineer include the following; these responsibilities may be modified, and other duties may be assigned to meet the needs of the business:

Sphera Solution Engineering

• Participate in discovery meetings with prospective customers to thoroughly understand their needs.  Gain an understanding of their current technical environment, key business issues/requirements, and future needs
• Conduct and/or participate in Solution workshops for each sales opportunity as it progresses through the sales process
• Support the Strategic Account Managers (SAM) in development of sales strategies for specific opportunities
• Supporting the Sphera sales process and making sure all involved with a sales opportunity [the SAM, services personnel, etc.] are following the best practices and steps as prescribed in our sales process documentation
• Analyze prospective customer needs and recognize/understand which prospective customer needs are addressed well by our software products as well as identification of solution gaps
• Deliver technical and sales-oriented presentations (Solution Tours) to prospective customers’ technical staff and senior management
• Maintain high level of knowledge about our software products, and about the domain area of EH&S regulatory compliance and data management by reading trade and government publications, attending conferences, etc 
• Gain adequate knowledge of the regulations driving product stewardship to be able to understand customer’s complex requirements and effectively present our solutions to address
• Work directly with our product management department to deliver feedback from the field to best facilitate ideas for product development
• Work directly with our Services department to transfer and provide guidance and information learned from a prospect as the post-sale implementation of the solution begins
• Provide continuous knowledge transfer to the sales force regarding technical aspects and benefits of our software products
• Position requires travel 30-40% of the time minimum, and international trips are sometimes required

Education and Experience:

• BS/BA in engineering, computer science, environmental/chemical engineering or relevant field of study
• Experience and/or domain knowledge in the areas of environmental compliance, operational risk management, product stewardship and/or enterprise software
• Experience and high comfort level in public speaking and in conducting presentations to small- and medium-sized audiences.  Audiences can be Environmental, Health and Safety professionals, IT professionals, and/or corporate executives (Experience with software presentations a strong plus)

Specialized Knowledge and Skills:

• Analytical, planning and presentation development skills
• Excellent verbal and written communication skills
• Excellent command of English grammar, spelling and composition
• Strong attention to detail
• High level of initiative and strong business judgment
• Ability to work under pressure of multiple deadlines
• Solid understand of solution selling
• Understand Chemistry and ability to learn regulatory standards and requirements