Sr Capacity Management Planner at Ensono

| West Suburbs | Remote
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Individual contributor role and primary capacity support contact on numerous client accounts. The senior level capacity planner role has principal responsibilities on client accounts and provides assistance to capacity team members on their assigned accounts. Mentoring Jr. team members and providing insights to other functional areas in the organization. Leading capacity projects and supporting core strategic initiatives. Typically has working knowledge of focused platform (mainframe, distributed, cloud, network, storage) deployed in support of corporate IT infrastructure. Responsibilities include development of repeatable processes for providing KPI metrics aligned with organizational and client commitments. Maintaining and development process automation to develop turnkey solutions which are deployed throughout supported environments. Supporting system and workload forecasting, and trending in support of the global Ensono enterprise. Supporting diagnostics and resolution contributing to incident root cause investigation. Performance analysis using internally developed tools/processes and vendor products to increase efficiency through automation and/or standard processes as appropriate. Stays engaged with industry trends, products and service offerings, which are relevant to existing and emerging technologies. Additionally Senior level Capacity Planners support job functions outlined in Staff and Associate Capacity Planning level positions.
 

Duties and Responsibilities

  • Program coding experience
  • JCL and/or script coding experience
  • MXG or like tools expertise
  • Microsoft Office proficiency
  • Manage multiple projects with minimal support and continuing shifting priorities
  • Support multiple client environments each having unique requirements and requests
  • Database and data warehouse concepts and experience
  • Weekend support infrequent but possible (1 out of 10 weekends)
  • Support team on-call rotation
  • KPI identification and definition
  • Developing client forecasting models
  • Mainframe resources should possess ZCP3000 experience
  • Mainframe resources IBM pricing concepts and SCRT eperience
  • Proficient in identifying system performance issues
  • Knowledge of system OS internals
  • Expert level verbal and written communication skills
  • Onboarding and outmigration project support responsibilities
  • Mastery level knowledge and practical comprehension of corporate IT computing processes and methodologies
  • Brings prior experience to organize and define work for complex or ambiguous situations
  • Provides consultation, training, and knowledge sharing to associates
  • Provide mentoring to lower level job roles as needed
  • Define technical strategies within the team and unit
  • Provide Support and technical expertise and guidance to other teams and towers
  • Lead and mentor on high complexity assignments to other associates on the team
  • Establish strong relationships with teams and outsource partners through continuous dialogue and support
  • Enable team members to be successful by providing opportunities for continual learning and professional growth   
  • Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems
  • Provide technical expertise for client inboard / outboard activities
  • Define, engineer, and deploy automation solutions for capacity team supported processes
  • Perform Analytic Modeling tools used to right-size solutions
  • Provide support on ARCH designs for new client opportunities and TECH refreshes
  • Principle transformation partner of enterprise and supported clients’ IT processing technologies
  • Innovation thought leader on emerging  technologies and automation solutions

 


Qualifications

  • Required - Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent work experience
  • Preferred - Understands the competitive landscape from both a business and technical perspective
  • Travel % - 10%

    Any reference to years of experience should be disregarded in the UK
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • SqlLanguages
    • AzureLanguages
    • AWSLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • AWSFrameworks

Location

Our HQ is 22 miles from the Loop; near Belmont station, BNSF line. Plenty of places to eat & shop! 2nd office is in downtown Chicago on Madison Ave.

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

15 options for coffee and chocolate drinks (its a coffee machine with an IP address after all!) Also, Starbucks machine with chai latte counts, right? And then after the free snacks and all the hot chocolate - get some steps in while checking your emails in our fitness center. We have associate discounts on various products and services locally and nationally.

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