Sr. Manager, Agile Transformation Coach at McDonald's Technology

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McDonald’s Corporation is on a transformational journey to understand and adapt to market disruptors. On this journey, we will be demonstrating Lean/Agile methodologies to shape and deliver business and technology capabilities. We are searching for an Agile Leader who is eager to take part in cultivating an environment where visibility, speed, quality, and innovation are at the forefront. The Agile Coach is a key member of the Agile Transformation Office who will assist the organization with launching, stabilizing and optimizing program level and portfolio level teams while accepting and promoting Scaled Agile Framework and Lean Principles and Practices.

· Bachelor's degree in a related field preferred. 7 years of project management, Agile or technical leadership experience, leading large, complex deliveries
· Minimum 5 years knowledge and experience applying Agile practices and principles including scaled agile, Scrum and/or Kanban including demonstrated ability to inspect and adapt Agile practices to various situations Preference will be given to applicants who have launched, stabilized and optimized at the Scaled Agile Portfolio level
· Proficiency in written, verbal and listening communication including strong presentation and facilitation skills
· Demonstrated ability to lead through change, advocate for and influence lean agile transition
· Confirmed team player with the ability to work reciprocally with a variety of stakeholders from management to practitioners
· Excellent social and influencing skills with demonstrated relationship-building skills
· Ability to collaborate and work across the organization
· Excellent organizational skills with strong attention to detail
· Experience as an Agile Coach across multiple coaching engagements
· Scaled agile, Scrum or Kanban Experience required
· Job Specific & Technical Skills & Competencies
· Launches and stabilizes teams and programs using Scaled Agile, Scrum and Kanban frameworks
· Mentors Scrum Masters, Product Owners, Project Managers, and others
· Assesses performance of teams and programs, finds opportunities for improvement and makes recommendations
· Trains and guides on a variety of lean-agile subjects
· Contributes to development and sharing of lean-agile standard methodologies
· Provides consultancy and acts as SME on lean-agile principles and leading industry practices
· Works as an agile team member of the Global PMO and Agile Transformation team
Preferred Qualifications
· Experience with Agile Central
· Experience with Portfolio level Scaled agile
· Involvement with lean agile organizations
· Insurance industry knowledge
· Experience in leading technical teams, such as architecture, test automation, dev ops and/or development
· Licensing or Certificates
· One or more Agile and/or Six Sigma related certifications

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. We are a people business just as much as we are a restaurant business. We strive to be the most expansive brand in the world by building complementary teams who craft delicious, feel-good moments that are easy for everyone to enjoy.

At McDonald's, we are dedicated to using our scale for good: good for people, our industry and the planet. We see every day as a chance to have a genuine impact on our customers, our people and our partners. We will continue to pursue big, global initiatives while remaining excellent neighbors and supporters of our local communities.

We are moving fast and are building a premier team to help us. This means that McDonald's is looking for innovators, leaders, sprinters who are focused on creating memorable experiences for our customers, employees, and partners. Joining McDonald's means thinking big every day and preparing for a career that can have an impact around the world.

· You will launch and stabilizes teams and programs using Scaled Agile, Scrum and Kanban frameworks.

· You will mentor Scrum Masters, Product Owners, Project Managers, teams and others on processes and behaviors that align with our operating model, Scaled Agile and Lean.

· You will assesses performance of teams and programs, finds opportunities for improvement and makes recommendations.

· You will train and guide on a variety of lean-agile subjects.

· You will contribute to development and sharing of lean-agile standard methodologies across Technology and the business.

· You will provide consultancy and act as an SME on lean-agile principles and leading industry practices.

· You will interact with and presents to various leadership levels of the organization.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • SwiftLanguages
    • CustomLanguages
    • jQuery UILibraries
    • ReactLibraries
    • CustomLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CustomFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • CustomDatabases
    • CustomAnalytics
    • CustomDesign
    • Custom Management


In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.

An Insider's view of McDonald's Technology

What’s the vibe like in the office?

The entrepreneurial spirit at McDonald’s is noticeable at all levels. People inspire; people are nimble; people are team-driven; people are focused on evolving and improving. When you walk around the space, you can feel the energy that comes from collaboration and problem-solving. I am motivated to push myself every day.


Product Manager, Global Mobile App

What kinds of technical challenges do you and your team face?

We are providing insights and real time event data for decision making and marketing activation at a scale very few other companies can compare to. We are moving from a 1 to many CRM strategy to a 1 to 1 contextual and personalized experience for our customers and are watching our data drive the direction of feature development within McDonald’s.


Sr. Manager, Digital Analytics

What does career growth look like on your team?

Working at a company of this Global scale has stretched my skills like never before. The sheer number and variety of customers using the product I work on every day is both challenging and exhilarating; developing my skillset in a way that would be hard to match elsewhere


Sr. Product Manager, Kiosk

What's the biggest problem your team is solving?

McDonald’s has a few consistent challenges that we’re always solving for - scale and flexibility are critical. Every piece of technology that we build has to be scalable to 30,000+ restaurants! The second challenge is flexibility –we need to provide a consistent and reliable experience, and every restaurant is unique!


Product Capabilities and Innovation

What are McDonald's Technology Perks + Benefits

Volunteer in local community
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental Benefits
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision Benefits
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health Insurance Benefits
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life Insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Onsite Gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Retirement & Stock Options Benefits
401(K) Matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Performance Bonus
Match charitable contributions
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Child Care Benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous Parental Leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Flexible Work Schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Family Medical Leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid Holidays
Paid Sick Days
McDonald's employees receive 100 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
McDonald's offers employees paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Continuing Education stipend
Paid industry certifications
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