Senior Implementation Manager
The Senior Implementation/ Project Manager is part of the Service team within the Core Division of our organization. This person is a hands-on generalist focused on driving all aspects of a client project from inception to deployment, specifically related to our insurance claims, billing and policy products. You will work cross-functionally to ensure all projects are completed on-time and on-budget, interfacing with client stakeholders, internal Origami teams and outsourced vendors.
Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.
Responsibilities
- Build and maintain project schedules and manage overall client relationship
- Communicates design and architecture decisions to senior consultants and Client Executives and supports their efforts during execution phase.
- Lead projects to implement Origami Risk's software into client environments in the Property & Casualty Insurance space.
- Manage project from inception to completion, including project budget, hours tracking and any issues/risks.
- Work directly with insurance carries, TPA's, and MGA's to assist in implementation of our product to automate processes related to policy underwriting and administration
- Develop a project strategy and prepare and present project status reports
- Make recommendations on system configuration to support a client's business goals and objectives. Provide feedback on existing products and contribute to the design of new product features. Liaison between customer use and the product road map. (Act as a conduit between customer and product team to communicate customer feature requests and product gaps.)
- Present and negotiate pricing and Statement of Work for change orders and expanded scope to clients.
Qualifications
- Bachelors Degree in Computer Science, MIS, or a related field.
- 6+ years of project management experience
- Experience leading software implementations within a client environment with proven success of driving customers to on-time and successful implementations
- Experience in Risk Management or Insurance a plus
- Strong knowledge of policy, claims and billing processes
- Experience with SQL, XML, HTML required, Java/C# a plus Ability to work cross functionally and collaborate with others