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Sr. Project Manager

Position Purpose

The Project Manager provides project leadership, management and oversight throughout the phases of Echo’s solution/software delivery life cycle (SDLC). Project under management will vary depending on size and scope and will entail fully integrated process, organizational, and information technology components. This position requires day-to-day management of project team personnel, communication with key stakeholders and subject matter experts, and hands-on, experience-based delivery leadership. This role will also require direct interaction with a broad range of senior, technical and functional managers and subject matter experts throughout the organization.

General Responsibilities

  • Conduct fact finding sessions with key business and IT staff to assess as-is capabilities, perform root cause analyses, define solution requirements, perform feasibility analyses, and define high-level solution alternatives and approaches
  • Prepare project proposals, business cases, and detailed project plans
  • Provide hands-on project management and actively manage the project plan, deliverables, dependencies, and outcomes for all aspects of the project (including business process, organization, and IT solution components) across all phases of the SDLC.
  • Actively monitor, manage, and communicate key project control dimensions including scope, time, cost, resources, risk, dependencies, procurement, and quality across all phases of the SDLC.
  • Develop and implement change management and communications plans to ensure solution adoption pre-, during-, and post-implementation
  • Ensure the quality and timeliness of all project deliverables
  • Work with executive and senior management to improve overall project delivery and support processes
  • Develop, monitor, and manage project metrics, in particular, metrics associated with benefit capture and overall adoption

Required Qualifications

  • Project Manager experience required of 5-8 years experience
  • Must have some experience managing people or leading teams, either directly or indirectly
  • Exposure to the full SDLC experience in an Agile environment
  • Transportation/supply chain domain experience a plus
  • Excellent oral and written communication skills
  • Ability to multi-task in a fast paced, fluid work environment
  • Self-managed and motivated
  • Ability to follow through with tasks to their completion
  • Very organized and detail-oriented
  • Project Management Professional (PMP) preferred

 Competencies Required


  • Facilitate requirements gathering and problem solving workshops
  • Develop and deliver well organized presentations
  • Anticipate and resolve complex issues and conflicts


  • Understand P&L, balance sheet, and cash flow basics
  • Understand and practice “earn vs. burn”, utilization and other project management financial metrics
  • Prepare complete business cases


  • Possess general understanding of application programming, data base and application design
  • Maintain an awareness of new and emerging technologies and their application
  • Understand the SDLC process, in particular with respect to custom software development

Professional Qualities Required


  • Challenges others to develop as leaders while serving as a role model and mentor
  • Manages team development by ensuring that project tasks are in line with each team member’s capabilities
  • Inspires team members to attain goals and pursue excellence
  • Identifies opportunities for improvement and makes constructive suggestions for change
  • Remains on the forefront of emerging industry practices


  • Consistently acknowledges and appreciates each team member's contributions
  • Effectively utilizes each team member to his/her fullest potential
  • Motivates team to work together in the most efficient manner
  • Mitigates team conflict and communication problems

Stakeholder Management

  • Manages day-to-day interaction with key project stakeholders
  • Sets and manages stakeholder expectations
  • Develops lasting relationships with stakeholders
  • Communicates effectively with stakeholders to identify needs and evaluate alternative business solutions
  • Continually seeks opportunities to increase customer satisfaction
  • Builds a knowledge base of each business leader’s business, organization and objectives


  • Undergraduate Degree required or equivalent work experience
  • Preference of Computer Science, Engineering, or Business related degree

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • T-SQLLanguages
    • jQueryLibraries
    • BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • MVCFrameworks
    • CQRSFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • ElasticSearchDatabases
    • KafkaDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
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    • ConfluenceManagement
    • SmartsheetManagement
    • VersionOneManagement
    • Quality CenterManagement
    • DrupalCMS
    • SalesforceCRM
    • SendGridEmail


Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

An Insider's view of Echo Global Logistics

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.


Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.


Integration Operations TL

How does the company support your career growth?

Echo has a start-up feel but has an infrastructure that supports training, learning, and development, which in-turn allows for growth potential. At Echo you will be challenged in honing your skills in a constantly evolving industry and company. This can allow for each person to set themselves up for overall career growth.


Business Architect

How do your team's ideas influence the company's direction?

Echo structures itself into small teams that focus on key initiatives. We spend time planning, executing, and delivering technology to simplify the complex demands of transportation.


Chief Information Officer

What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
River North Gym is in the building
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 700 sales representatives hustling to move over 14,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.

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