About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery! 

Bring your technical know-how, excellent project management skills and roll-up-your-sleeves attitude to bear within Grubhub.  We’re looking for a results-driven Senior Project Manager to lead technical initiatives within the Care department. You will work across teams within the Grubhub org and externally with our partners to launch and scale high-value relationships.  This is an exciting opportunity to accelerate our growth and make an impact in the business on day one.

You will be responsible for managing a team of project managers, learning the ins-and-outs of how we operate, how our partners operate, and how our internal tools operate to manage implementation and administration of technical systems in Care. Drive coordinated execution with our partners and internal teams to ensure phased and successful roll-outs. We are scrappy entrepreneurs here at Grubhub so launching, learning and improving are a must.

Some Challenges You’ll Tackle

Some Challenges You’ll Tackle

• Lead integration efforts for large brands, point-of-sale systems, online ordering partners and other key business relationships -- serve as the primary point of contact and drive results
• Establish implementation project plans with clear workstreams for each functional area: Product, Technology, Operations, Marketing; Adopt an agile/iterative approach to improving plans and processes
• Manage external and internal stakeholders to hit milestones at or ahead of schedule; escalate issues based on close management of the process and work to resolve those with counterparts throughout the org
• Provide status reporting regarding project milestones/progress, deliverables, risk, blockers, and resolutions to Care leadership as well as Grubhub execs
• Act as an internal quality control check for the projects
• Coach, mentor, motivate and supervise Care Project Management team

You Should Have

You Should Have

• 5+ years of experience in project management, project management and/or product management
• At least 1 year of experience managing a team
• Experience working across cross-functional teams (e.g., customer support, product, engineering & technology, sales / account management) towards data-driven goals
• Experience with project management tools / frameworks (e.g. Agile/Waterfall, roadmap, charters, etc.) and passion for technology
• Track record of driving results and projects to completion on schedule
• Strong attention to detail; digs into all of the minutiae and understands every aspect of the project; You love to learn and when something isn’t clear you figure it out
• Excellent written and verbal communicator  
• Demonstrated problem solving and analysis skills with excellent business judgment
• Thrives working in a fast-paced environment with audacious goals
• Bachelor’s degree required; Masters a plus

And Of Course, Perks!

• Unlimited paid vacation days. Choose how your time is spent
• Never go hungry! We provide weekly Grubhub/Seamless credit
• Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more
• Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections