Strategic Operations Project Coordinator at Guaranteed Rate

| Chicago
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Job Description

About Guaranteed Rate:

Guaranteed Rate is the 5th largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages and unparalleled customer service, we’ve become the Home Purchase Experts®. At Guaranteed Rate, we think big—pushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employees—allowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, we’ve helped thousands of homeowners with more than $37 billion in home purchase loans and refinances in just the past year alone.


The Strategic Operations Project Coordinator will be responsible for supporting the Chief Operating Officer with operational initiatives across the organization. This role will aim to keep the Executive team organized and informed by performing various specialized duties and project management on the Operations team.

Job Functions:

  • Manage multiple projects utilizing strong planning and organizational skills
  • Provide ongoing support and maintenance services for all projects
  • Monitor progress on various strategic projects and initiatives
  • Ensure projects are completed on-time for key stakeholders
  • Work closely with other team members to prioritize projects and tasks
  • Create clear status reporting metrics to be sent to management
  • Manage feedback and Identify opportunities for improvement by implementing change
  • Ability to properly establish objectives and priorities
  • Work closely with leaders and team members from all lines of the business, ensuring synergy and alignment in communication and deliverables
  • Maintain schedules and coordinate meetings with internal & external stakeholders
  • Coordinate and Create Meeting Agendas with internal & external stakeholders
  • Compose and Prepare Correspondence

Qualifications & Education:

  • Bachelor’s degree
  • Ability to adapt and thrive in a fast-paced, start up like environment
  • Detail Orientated with strong organizational skills that reflect the ability to perform and prioritize multiple tasks
  • Excellent Communication Skills: interpersonal & presentation skills
  • Proficient in Microsoft Office & G-Suite
  • Grammar & Proof - Reading Skills required
  • Strongly Service-Orientated
  • Results Driven & Proactive: Ability to demonstrate success where personal results and accountability are evident

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.


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