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Strategy & Implementation Manager

| Chicago

Do you want to be part of the fastest growing InsurTech company in Chicago? Do you want to help the largest companies in the world transform their organizations? Do you want to ideate and implement the latest and most advanced technologies? Do you want to build and grow a new product line that is revolutionizing the insurance industry? Do you love leading questions? Yes? We thought so. You should join our Strategy and Implementation team at Snapsheet.

The Strategy and Implementation team is comprised of highly trained, motivated, and proactive team players. Our vision is to ensure that our insurance carrier clients run their organizations at maximum efficiency. We do this by digging to the root of our client’s problems, building them solutions, and partnering together for seamless adoption. As a Strategy and Implementation Manager, you are an expert in Snapsheet’s platforms and capabilities and you work with our clients to implement the best solution for them. In this role, you will work closely with the Client’s C-Suite and Snapsheet’s Executives to optimize success. With your finger on the pulse of Snapsheet’s offerings and the insurance industry, you consistently offer insight and recommendations on running a claims organization effectively. At the heart of it, you are an intuitive problem solver who wants to revolutionize the insurance industry.

Responsibilities for the Strategy and Implementation Manager

  • Work with carriers using a consultative approach to determine existing pain points and desired future state capabilities for their Claims organizations
  • Conduct shadowing and initial scoping sessions with prospective clients
  • Attend sales meetings and participate in pipeline discussions
  • Develop and manage an end-to-end implementation program at global insurance carriers
  • Quarterback all parties at Snapsheet and on the carriers’ side to ensure a seamless and successful launch
  • Identify and map out the required workflows to enable the future state vision
  • Work with the carrier and internal Snapsheet teams to help build out requirements for each phase of the project
  • Organize the implementation schedule, including training, launch dates, and communication and resource plans
  • Ensure timely feature and release rollouts
  • Utilize competitive intelligence, research, and/or experience to inform best practices
  • Uncover product needs and potential new features based on carrier insights
  • Collaborate with the product, engineering, and design teams to determine platform priorities
  • Build account relationships and use account metrics to identify potential improvement opportunities post-implementation at our carrier partners

Required Qualifications for the Strategy and Implementation Manager

  • Undergraduate degree with business-related major
  • Minimum of 3-5 years of experience working in P&C Insurance and/or technology industries
  • Project management experience
  • Strong written and verbal communication skills
  • Proactive, “go-getter” attitude and approach to the work
  • Proven ability to succeed in a fast-paced, project-based environment
  • Willing to travel domestically and internationally up to 50-75% of the time
  • Highly proficient in Microsoft PowerPoint, Excel and other Office and Project Management tools

Preferred Qualifications for the Strategy and Implementation Manager

  • Internal or external management consulting experience
  • Experience working within the Claims function of an insurance company
  • Experience implementing enterprise software (on-prem or cloud-based) at companies globally
  • Experience running product demonstrations
  • Experience in developing KPIs and determining operational metrics to improve efficiency

 

Read Full Job Description

Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Located in the heart of the loop our HQ is surrounded by various public transit options for an easy commute.

An Insider's view of Snapsheet

How does your team reward individual success?

Engineers that take initiative in driving product or architecture decisions are rewarded by being given more ownership in that area. We have Hack Days every other Friday which allows Engineers to build proof of concept projects that demonstrate the value of an idea. Strong ideas often become roadmap projects with that individual taking the lead.

Ryan

VP of Engineering

What projects are you most excited about?

Our machine learning initiatives are very exciting! We have a lot of data, which means we have enough training data to build sophisticated and accurate models. We have data of all different formats too, and the sky's the limit on how we can use it. It feels amazing to train and build a model that can perform tasks just as well as a human can!

Susannah

Software Engineer - Data

What does career growth look like on your team?

We’ve recently launched career pathing for each department in which career growth and expectations are clearly defined. Because our managers are focused on coaching and teams are focused on collaborating, all employees are developing each day through dynamic coaching, challenging projects and collaboration with peers.

Sarah

Director of Talent Management

What is your vision for the company?

I started this company to not only be a game-changer in the industry but to also build a culture where every person feels respected and values doing the right thing. You may hear me welcoming new hires to the ‘Snapsheet Family’. Employees should be empowered to bring ideas, make things happen, and in a word, THRIVE.

Brad

Founder & CEO

What are Snapsheet Perks + Benefits

Snapsheet Benefits Overview

Snapsheet promotes employees’ well-being with competitive compensation and benefits packages that include generous paid time-off, flexible scheduling, remote opportunities, parental leave and a 401K match program. Through Snapsheet’s annual company survey, we are able to keep a pulse on the benefits most important to employees and pivot where needed. Snapsheet fosters a team-oriented community by offering various social opportunities with regular Friday happy hours, milestone celebrations, team outings and company sponsored sports leagues.

Culture
Volunteer in local community
Snapsheet hosts and participates in charitable events and volunteer opportunities throughout the year. In addition, each employee can take a day to give back to their community in their own way.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
FSA allows you to save up to 30% on your eligible healthcare and/or dependent care expenses every year.
Disability Insurance
Employees can elect to enroll in Voluntary Life Insurance, Short Term Disability and/or Long Term Disability.
Dental Benefits
Snapsheet offers a free dental plan along with a more robust paid plan.
Vision Benefits
Snapsheet offers a free vision plan along with a more robust paid plan.
Health Insurance Benefits
Snapsheet offers two PPO plans and an HMO through BCBS. Additional offerings include domestic partner coverage and up to 6 infertility treatments.
Life Insurance
Wellness Programs
Annually we offer a wellness week as a jumpstart for employees to make healthy choices in their everyday life. Employees can catch some vitamin D on our beautiful rooftop or relax in our nap room.
Onsite Gym
Our new in-building gym is available to employees before, after, and during work. The gym offers top-notch equipment and a variety of workout classes from yoga to kick-boxing.
Retirement & Stock Options Benefits
401(K)
Our 401(K) plan offers a broad selection of stocks, bonds and international index funds to choose from as well as Target Date Funds for those who prefer a simplified, age-based investment solution.
401(K) Matching
We encourages employees to save for the future with a 50% 401K employer match for the first $10,000 put in by the employee.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Our Baby On Board Program includes a nesting work from home period, paid parental leave, and a flex back period to help return from leave.
Flexible Work Schedule
Our core hours are 9:00 AM CT - 5:00 PM CT, but we understand that things happen and encourage our employees to chat with their manager to allow for flexibility.
Remote Work Program
Our estimators and estimating managers work from home all across the country. At HQ, employees have the opportunity to work from home if it makes sense for their role/team.
Family Medical Leave
Snapsheet offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Return-to-work program post parental leave
Our Baby On Board Program includes a nesting work from home period, paid parental leave, and a flex back period to help return from leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Exempt employees have unlimited vacation time so they can take as many days as they need, providing it is approved by their manager.
Generous PTO
Non-exempt employees start with 10 days of paid time until they reach their 1-year anniversary when it increases to 15 days. At year 3, employees are eligible for 18 days of PTO.
Paid Volunteer Time
Each employee receives an extra day to take the time to give back to their community.
Paid Holidays
Snapsheet offers employees 7.5 days of holiday pay to observe all major holidays.
Paid Sick Days
Snapsheet offers 7.5 sick days to employees.
Perks & Discounts
Beer on Tap
Every Friday Snapsheet offers a rotating selection of 4 beers (including a rose) during happy hour.
Casual Dress
Snapsheet does not have a dress code policy.
Commuter Benefits
Snapsheet offers pre-tax transit and parking benefits including Ventra, Metra, and ParkChek Pre-Tax Programs. We also provide discount parking with Parkwhiz.
Company Outings
We believe it’s important to take time out to celebrate as a team, whether it be quarterly team outings, the company-wide summer picnic or the annual holiday party.
Game Room
Employees are encouraged to take a break and use the game room which includes multiple televisions, video games, ping pong tables, virtual reality arcade, and pop-a-shot.
Stocked Kitchen
Snapsheet has two fully stocked kitchens including unlimited snacks, cereal, coffee, tea, soda and of course la croix.
Some Meals Provided
Once a month Snapsheet provides a catered ‘Fun Lunch’ with exciting themes and unique caterers so our employees can experience foods from all different cultures.
Happy Hours
Snapsheet has weekly happy hours every Friday. Employees are encouraged to head into the kitchen to enjoy chatting with their coworkers over a beer or glass of wine.
Recreational Clubs
Snapsheet sponsors office sport leagues year round including bowling, kickball, and beach volleyball.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Snapsheet offers a wide range of training programs to all employees including management and leadership development.
Lunch and learns
At monthly Snippets we deep dive into each department, quarterly town-halls keep everyone in the know, and breakfasts with execs allow employees a chance to ask questions to leadership in small groups
Promote from within
Time allotted for learning
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Snapsheet, we keep our perks & benefits useful and simple because what matters most to us is creating a work environment where our people feel empowered to create, build and innovate. We think the biggest perk to working at Snapsheet is that cultivating an inclusive and supportive work environment for all is our top priority. At Snapsheet we have made a commitment, The Snapsheet Promise, to “create a working culture that respects the differences among colleagues and encourages individuals to contribute their best within an environment that is inclusive, open, flexible and fair….” We launched the Snapsheet Promise with an executive workshop for managers and an Unconscious Bias training for employees. To ensure everyone has a say in Diversity & Inclusion, Snapsheet created an employee run D&I Committee, which develops and drives initiatives to educate, celebrate and recognize employees from all walks of life.

Every single employee is encouraged to contribute to Snapsheet’s future. We give employees the tools to make an impact from sharing ideas at breakfasts with Executives, to living values that urge action and creativity, employees take pride in knowing they make an impact.

We promote employees’ well-being with competitive compensation and benefits packages that include generous paid time-off, flexible scheduling, remote opportunities, parental leave and a 401K match program. Through our annual company survey, we keep a pulse on the benefits most important to employees and pivot where needed. We foster a team-oriented community by offering various social opportunities with regular Friday happy hours, milestone celebrations, team outings and company sponsored sports leagues.

The spirit of hard work and empathy go beyond the walls of the office, as our Community Outreach Committee drives initiatives that positively impact local and global communities. From an annual canned food drive, to a company bike-a-thon to support autism research, we encourage employees to volunteer on a regular basis. Beyond the local community, we developed a partnership with Ignite, sending three employees to a developing country every year to give employees experiences that blend cultural immersion, community engagement and adventure.

At Snapsheet we believe that no matter the process, it can be improved until it makes life easier. Through a supportive work environment and philanthropic outreach, we will continue working to make the world better - starting from inside the office.

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