Supplier Quality Manager

| Chicago
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store.  Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
The Supplier Quality Manager is responsible for managing the Supplier Quality team. This person is responsible for overseeing the food safety and quality programs of all ingredient and packaging suppliers and supporting needs for 3rd party co-manufacture partners. The primary goal of the Supplier Quality Manager is to ensure products produced for Home Chef are produced with food safety and quality in mind. This position will work closely with the Supply Chain Team to approve new partners and monitor existing partners for performance, resolving issues as they arise.

Develop methods for monitoring suppliers and holding them accountable to Home Chef expectations

  • Serve as the SME with regards to Home Chef’s expectations for all supplier partner types 
  • Serve as key contact for performance issues while effectively working with suppliers to put sustainable corrective actions in place
  • Own Supplier Quality programs as they pertain to Food Safety Plans
  • Develop scorecard and/or KPIs to drive compliance and continuous improvement 
  • Determine cadence for performance review with all stakeholders and use data to lead performance reviews

Identify, develop, and implement continuous improvement projects that support company-wide FSQA initiatives as they relate to suppliers, ingredients, and supporting meal solutions components

  • Include cross-functional corporate stakeholders and local local facility team stakeholders as needed
  • Effectively train and empower site stakeholders
  • Escalate issues/concerns to the proper team members

Perform site assessments for new vendor qualification and for-cause visits

  • Review vendor program documentation, perform site assessment, deliver feedback as necessary
  • Follow-up with suppliers for corrective actions and supporting next steps as applicable 
  • Communicate findings with internal teams, escalate issues/concerns with appropriate team members

Review vendor documentation for vendor approval and perform supplier risk assessment accordingly

  • Verify that documentation on file includes proper scope for products to be produced and supplied
  • Review findings and corrective actions and develop a recommendation regarding the supplier’s fit in Home Chef’s supply chain

Set supplier quality strategic direction and team prioritization

  • Develop goals and direction for Supplier Quality Team that align to broader team and company goals 
  • Re-prioritize as needed

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • Minimum Bachelor’s degree is food science, food technology, microbiology or a related field
  • In lieu of a Bachelor’s degree, a combination of education and experience may be considered, provided the candidate has demonstrated technical proficiency in the areas of food safety, food microbiology, food defense, and food policy
  • Minimum 3 years experience in quality assurance, food safety, food distribution, food manufacturing, food supply chain, or related field
  • Experience with GFSI, FDA and USDA audits
  • Basic understanding of food regulations from FDA, USDA and other state and local authorities
  • Knowledge of various manufacturing processes and process controls 
  • Experience performing site assessments or audits on suppliers or on internal food safety and quality programs
  • Exceptional leadership and project management skills required
  • Experience working across multiple production facilities strongly preferred
  • Self-starter who is results-oriented, analytical and a problem-solver
  • Proven ability to deliver results in an unstructured, fast-paced environment
  • Willing to travel up to 30% of time to supplier partners’ sites across the country

Perks/Benefits:
- Direct access to senior management – our leadership team works alongside our team members every day
- Comprehensive medical, dental, and vision insurance – benefits start the 1st day of the month following your start date 
- Company paid life insurance, short term disability and long term disability
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
- 401k program
- Flexible paid time off (PTO) policy, plus sick days 
- Quarterly company-wide “Town Hall” meetings 
- Ongoing professional development opportunities by level and function
- Your choice of Windows or Mac laptop
- Onsite gym 
- Free water taxi for Wrigley Building employees (seasonal) 
- Catered lunch every Friday plus snacks and beverages on hand every day
- Employee discounts through Perkspot
- Discounts on Home Chef meal kits and at Kroger stores
- Casual dress in a fun, friendly and collaborative work environment
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Home Chef is an equal employment opportunity employer 

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • OptimizelyAnalytics
    • IllustratorDesign
    • SketchDesign

Location

Located in the iconic Wrigley building, our location offers the best of the Loop and River North. Close to transportation, restaurants & shops.

What are Home Chef Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided

Additional Perks + Benefits

Direct access to senior management – our leadership team works alongside our team members every day. Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses. Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees. Cold brew coffee on tap at no charge (Wrigley office location). Employee discounts for Home Chef meal kits. Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

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