Paylocity
Schaumburg, IL

Team Lead Implementation at Paylocity (Northwest Suburbs, IL)

| Northwest Suburbs
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The Implementation Team Lead will provide leadership, coaching, training, and mentoring to Payroll (IC) Implementation Consultants to ensure all critical aspects of implementation issues are met and resolved appropriately. The Team Lead will provide feedback to the Consultants on areas of improvement and to identify areas of success. Must have a complete understanding of Paylocity’s implementation standards, policies and procedures and be willing to respond to new client issues in a prompt, accurate and courteous manner. The Team Lead will be instrumental in assisting the Implementation Managers by providing feedback on staff performance, client issues, actions to be taken to improve department and maintain implementation success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done.

 
 

Primary Responsibilities

· Supervise the work of their assigned group on a day-to-day basis, which may include delegation of work assignments to various team members

· Provide training and assist with coaching and development of new and existing team members

· Facilitate communication through regularly occurring meetings, 1:1s or team huddles

· Provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and, performance issues which are generally followed by the manager

· Develop and collaborate with management on best practices and ways to improve the team’s performance

· Handle escalated client/departmental issues and deciding what, if anything, to do or offer to achieve resolution

· Assist in training new Consultants: act as primary contact for new hires and make recommendations for supplemental training for all team members

· Act as a technical resource, answer inquiries as needed

· Assist in answering client overflow calls

· Update internal training documentation as necessary

· Technical support resource for team

· Mentor/coach peers as needed

· All other duties as assigned

 

Experience & Education

· A minimum of two years’ experience in an Implementation role required

· A Bachelor’s degree or an equivalent combination of education and experience preferred

· CPP or SHRM certification recommended

· Proficiency in MS office – Our products are based upon Access and SQL databases. Knowledge of these will help you during electronic data conversions

· Multi-tasking – We work in a matrix environment meaning that you will be working with more than one consultant in different project phases (i.e. start-up, configuration, production). The ability to multi-task is essential

· Strong attention to detail

· Excellent communication skills

· Proficient in problem-solving/analytical ability

· Able to work in a team environment: can lead client/team meetings

· Expert project management skills

· Adaptable and able to manage change successfully

 

 

 

As of April 7, 2021, this job excludes CO applicants.

 

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Where we are

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
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What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

An Insider's view of Paylocity

How would you describe the company’s work-life balance?

Paylocity's work-life balance is better than any employer I have had previously. I have never been told that it's ok to take a mental health day, I needed that, just to be told that its ok to do is enough to let you know that Paylocity cares about our mental health. The happier we are the better we work. I am so glad to be a part of this team!

Dana

Support Specialist II

How has your career grown since starting at the company?

I started at PCTY right out of college as part of the New College Grad program which is part of the path to becoming a Software Engineer. I get to learn about and discuss the latest technologies and deepen my understanding of designing solutions for customers. I have seen myself grow into someone who has solutions to problems and brings ideas.

Brynn

Associate Software Engineer

How would you describe the company’s work-life balance?

I've never felt like I had to choose work over myself or my family. If I have to take care of something outside of work my manager is very supportive and the understanding that I'll get my work done is there. I have been able to set boundaries and "turn off" work when I need to. I love the fact that I have a true work family that cares about me.

Evan

Human Resources Business Partner

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