Team Lead/Scrum Master - Marketing (Salesforce)


West Monroe isn’t a start-up firm, but we act like one. 

From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. 

West Monroe Partners is building its internal ‘Information and Collaboration Technology’ (ICT) capabilities. Our aim is to build the team that will enable our consulting practices and shared services operations to achieve the company’s market-leading goals. 

We celebrate driven professionals who thrive in a collaborative environment. Sound interesting? Then West Monroe Partners just might be the place for you. 

Do you think you're up for the challenge? 

West Monroe Partners is seeking a “Team Lead/ Scrum Master – Sales & Marketing” for the ICT team. 

The “Team Lead/ Scrum Master – Sales & Marketing” will be responsible for ensuring the successful execution of agile processes for the Sales & Marketing internal development team. The Team Lead/ Scrum Master will: 

  • Collaborate with the Product/ Portfolio Owner to define and maintain a portfolio roadmap – an investment plan to continuously improve talent processes their enabling systems.
  • Partner with the Product/ Portfolio Owner to help the team deliver on the sprint goals by removing impediments and escalating issues to management as necessary.
  • Help create a high performing team by coaching and facilitating using agile principles.
  • Be responsible for motivating the team, championing change within the organization, and facilitating the team ceremonies including retrospectives to ensure continuous improvement from sprint to sprint.

We are looking for an experienced Team Lead/ Scrum Master who possesses a strong attention to detail, enjoys hands-on engagement, and has a successful track record of managing a portfolio of solutions from concept to implementation through continuous improvement. 

RESPONSIBILITIES 

Team Leader

  • Strong independent leadership skills with the ability to lead a team, including the ability to prioritize work and meet deadlines 
  • Define clear responsibilities and accountabilities for all project roles 
  • Define and track key milestones while developing, maintaining, and reporting on an overall integrated delivery plan 
  • Manage scope to ensure value is delivered and commitments are achieved within time, cost, and quality parameters 
  • Communicate risks and rewards associated with decisions stakeholders in business (non-technical) terms and ensure risk mitigations are sustained 
  • Validate financial forecasts and provide on-going reconciliation of resources and other related project expenditures 
  • Provide clear, concise direction to the team (including ICT, function and 3rd party staff) and deliver comprehensive progress reports to management 

Scrum Master 

  • Coach and mentor all roles in a scrum team 
  • Facilitate team scrums and manage team backlog 
  • Remove impediments to help teams focus on goals 
  • Perform metrics-driven analysis to help team identify and implement improvements 
    Facilitate team level agile ceremonies 

QUALIFICATIONS AND EDUCATION REQUIREMENTS 

  • BA in computer science, business, engineering, talent (human resources) or related disciplines 
  • Proven ability to meet West Monroe Partners’ Key Performance Expectations in: 
  • People: Grow our people, values, culture and personality 
  • Internal client delivery: Deliver exceptional client service and satisfaction 
  • Practice Development: Drive organizational effectiveness, capacity and efficiency 
  • Leadership: Create competitive advantage through innovation, stewardship and reputation 
  • Experience designing and improving one or more sales function processes, including (but not limited to): prospect, prepare, approach, present, close, manage relationships, etc. 
  • Experience designing and improving one or more marketing function processes, including (but not limited to): planning, market analysis, segmentation and targeting, program planning and execution, advertising planning and execution, etc. 
  • Experience working with sales and marketing systems (e.g., SFA, CRM, etc.) 
  • Experience working with SaaS products and services 
  • Proficiency with at least one agile lifecycle management tool 
  • Technology implementation project management experience 
  • Overall knowledge of the latest trends in the information technology domain 
  • Excellent verbal and communications skills 

PREFERRED SKILLS 

  • MBA or similar degree 
  • Experience in consulting/ professional services industry 
  • Certified Scrum Master (CSM), Certified Scrum Professional (CSP) 
  • 5+ years of ‘hands on’ Scrum Master experience 
  • Experience practicing scrum method with SaaS and custom software 
Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

222 West Adams Street , Chicago, IL 60606

An Insider's view of West Monroe Partners

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Senior Consultant, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Manager, Advanced Analytics

What are West Monroe Partners Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Where you decide to build your career is one of the most important decisions you will make. Our hope is you see the value of building it here at West Monroe Partners. As a firm, we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow and well into the future.

We invest in you. At West Monroe Partners, we don't just give lip service to the philosophy that people matter. We invest in it, through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

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