Technical Program Manager - FedRAMP at Cisco Meraki

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At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.

As the Technical Program Manager for Federal, you will help ensure the successful delivery of Meraki products and programs that are designed for US Federal customers, namely FedRAMP. You will work closely with the Federal Product Manager and engineering leaders to develop and track program achievements and progress. You will meet regularly with leadership, customers and partners to provide updates. You are ideal for this role if you thrive in a hands-on, collaborative environment and seek ownership of large, critical projects.

Experience in facilitating the development and release of products and/or features that are FedRAMP Authorized is important for this position. A strong understanding of configuration and change management and full system development lifecycle elements is required.

Primary Responsibilities

  • Work closely with teams comprised of engineers, product managers, Security, IT, Customer Support, Business Systems, and Legal to plan and track projects required for FedRAMP.
  • Bring to bear technical & program management skills to build comprehensive plans, identify risks and dependencies, and ensure smooth, on time releases.
  • Ensure all stakeholders have continual access to information and a shared understanding, of roadmaps, projects, releases, upcoming features, and relevant metrics.
  • Serve as the Engineering organization’s connective tissue for the end-to-end product planning and development process for FedRAMP.
  • Ensure all relevant SDLC policies and procedures are accurate, updated, and executed in alignment the required product release cadence. This includes system/services acquisition, security assessments, configuration and change management.
  • Work with release management to ensure significant changes to the authorized product have been approved by federal agencies, re-audited and approved by the 3PAO.
  • Support Federal Product Manager, Security and Engineering teams with monthly tracking of ongoing remediation efforts.

Required Qualifications

  • 7+ years of applicable program delivery experience in a distributed agile environment, preferably for a large company.
  • 2+ years of experience in some facet with the FedRAMP authorization program.
  • Demonstrated proficiency in working with product and engineering teams to scope and shepherd features from inception to delivery.
  • Proven ability to effectively collaborate with cross-functional, cross-organizational teams to negotiate and assemble project plans, secure commitments on deliverables, and ensure resolution of blocking issues
  • Solid understanding of software development life cycle models as well as experienced knowledge of modern program management methodologies.
  • Experience with program/portfolio management toolsets (JIRA/Portfolio/Confluence)
  • Experience with CI/CD methodologies and CI/CD platforms (Jenkins/TeamCity/GitLab) is a plus.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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We are located in the West Loop, one of Chicago's fastest-growing neighborhoods surrounded by a slew of new restaurants & art galleries.
The Greek word "Meraki" in Cisco Meraki translates to "soul, creativity, love": Here's why


An Insider's view of Cisco Meraki

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.


Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.


Netowrk Support Manager

What are Cisco Meraki Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance, Subsidized child care.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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