Technical Program Manager

| Chicago
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Technical Program Manager

Collective Health is changing the face of health insurance. We are building tech-forward products to completely reinvent the healthcare experience for our members and employers.

We are looking for a talented Technical Program Manager to join our Business Platform team and help us achieve our goals. As a Technical Program Manager, you’ll work closely with teams across Product, Design, Engineering and Analytics, to plan, prioritize, and manage the delivery of our platform and products.  You'll be charged with ensuring that we are tracking to our platform/product vision and mission; so we can ultimately deliver the best possible experience to our customers.

What you’ll do:

  • Partner with Product Management, Customer Experience, Engineering, Analytics, and Design to facilitate our Business Platform needs and build consensus to deliver on our overall vision and commitments
  • Act as a central point of contact for all communications related to their program/projects
  • Maintain and communicate the program roadmap/timelines
  • Facilitate workstream intake and planning sessions
  • Own reporting on program/projects health status to all stakeholders and teams
  • Facilitate and coordinate the release planning process
  • Responsible for risk and dependency assessment, mitigation and tracking
  • Educate/Enforce agreed upon processes and agile methodology standards
  • Drive program-level quarterly and annual planning processes 

Experience we’re looking for:

  • Engineering background with hands-on experience delivering web applications
  • 3 years experience as Program Manager
  • Experience with leading and coaching teams on Agile best practices
  • Proven experience working across teams and managing dependencies in remote settings
  • Well versed in business risk analysis and making complex business/risk trade-off recommendations

Behaviors and Abilities Required:

  • Strong sense of ownership, with a focus on proactively removing program obstacles and a willingness to go above and beyond to chase down loose ends that lead to successful product delivery
  • Ability to navigate complexity drive collaboration and transparency across different groups  
  • Demonstrated critical and analytical thinking
  • Looking to make a difference in healthcare
  • Excellent communication (verbal, writing, presentation) and business writing skills
  • Ability to handle ambiguity and drive clarity

Collective Health is a technology company simplifying employer healthcare to make health insurance work for everyone. With more than 200,000 members and over 45 enterprise clients—including Pinterest, Red Bull, Restoration Hardware, Activision Blizzard, and more—our technical and customer experience teams are reinventing the healthcare experience for forward-thinking employers and their people across the U.S.
Collective Health is headquartered in San Francisco, CA, with additional offices in Chicago, IL, and Lehi, UT. Founded in 2013, Collective Health is backed by the SoftBank Vision Fund, DFJ Growth, PSP Investments, NEA, GV, G Squared, Founders Fund, Maverick Ventures, Mubadala Ventures, Sun Life, and other leading investors. For more information, visit us at https://www.collectivehealth.com

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Located right in the heart of River North by the Red, Brown, and Purple CTA lines, with countless nearby restaurants and entertainment options.

An Insider's view of Collective Health

What’s the vibe like in the office?

The vibe here in the Chicago office is one of chill focus. For the most part, you'll hear the tapping of keys and some soft conversation, with the occasional bubbling over of laughter. We like to get our work done here, but we love getting to know one-another. We're always happy to step away for a chat over coffee or a game of foosball.

Marc

Software Engineer

What does your typical day look like?

Daily work as an SRE includes anything that increases the reliability and stability of the Collective Health platform to make sure our customers have the best experience possible. Everything from huge cross-team initiatives like migrating to Kubernetes to really deep dives troubleshooting issues is possible - and I choose projects that interest me!

Katie

Site Reliability Engineer

How does the company support your career growth?

People here really root for each other’s growth professionally and personally, and they show it by working alongside you to help you do more than you thought you could. We make sure there is space to learn as you work and try new things, and when you do well with them, you get concretely recognized for it.

Hannah

Software Engineer

How do you empower your team to be more creative?

We strive to foster a psychologically safe culture in order to feel free to share all our ideas, allowing even crazy whims and hunches to be molded and shaped by in-depth discussion and collaboration until they reach their full potential. No question is a stupid one, and we all have valuable input.

Matt

Software Engineer

What are some social events your company does?

From the vaguely familiar whirlyball to the always-embarrassing karaoke happy hour, we like to keep things fun and not take ourselves too seriously. We’ve even subjected ourselves to a hot sauce eating challenge, just for fun. Our team also has a regular “game night” where we play anything from Settlers of Catan to Mario Kart.

Patrick

Senior Product Manager

What are Collective Health Perks + Benefits

Collective Health Benefits Overview

We pay 100% of employee premiums for medical, dental, and vision plans. We also offer a wellness stipend, flexible time off, help with your commute, life insurance, a retirement plan, and plenty of perks to keep you happy, healthy, and engaged.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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