Technical Project Manager

| Chicago
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Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

The Project Manager is responsible for managing and guiding a diverse set of skillsets (business analysts, developers, quality analysts, etc.) to ensure consistency of processes across teams. The Project Manager acts as a process owner, partnering closely with the client to achieve success against a defined set of desired business outcomes.  This role will be assisting in the transition of a large financial client from a stringent waterfall methodology to Agile development practices.

Responsibilities:

  • Assesses maturity of process and provide pragmatic/flexible recommendations to improve results as they relate to quality, speed to market, transparency, and adherence to business objectives.
  • Maintains a deep understanding of resources available to capitalize on strengths and minimize weaknesses, ensuring the right skills and mind-set hold the right positions on the team.
  • Delivers results in an environment of trust, respect, and collaboration.
  • Creates a consistent flow of information to clients, the team, and internal leadership on achievements, challenges, and corrective actions required to optimize successful results.
  • Serves as a guiding force on the governing committee responsible for resolving conflict, providing best practice recommendations, and removing impediments.
  • Resolving internal and external dependencies and ensuring alignment across partners/clients results in timelines free of bottlenecks.
  • Tracks and manages risks at a program level including the appropriate strategy/timeline associated to acceptance, mitigation, or avoidance.
  • Leads Sprint Planning, Sprint Retrospectives, Program Stand-Ups, and other relevant ceremonies.
  • Supports the Product Owner in ensuring program backlog contains a healthy amount of groomed work for prioritization into upcoming sprints.
  • Provides coaching and mentoring to Agile standards (story writing, grooming, estimating, etc.)
  • Continuous evaluation of people, process, and tools associated to delivery, providing recommendations to adjust where necessary.
  • Responsible for managing and optimizing capacity, velocity, quality, and business outcomes.

Skills Required:

  • Strong written/verbal communication skills, including the ability to influence a wide range of stakeholders across all roles and levels.
  • Ability to communicate technical/complex information both verbally and in writing to all audiences.
  • Complete understanding of both the underlying infrastructure of the system and the individual application requirements to facilitate providing technical input into the development of the system as appropriate.
  • 5+ years project management experience, with a focus on Agile Methodologies, specifically implemented using Scrum. 
  • Experience in the management of complex product development and delivery. 
  • Experience as a Scrum Master for at least 2 years.
  • Meticulous organizer of time and tasks.
  • Experience in successfully delivering large/enterprise size projects, ability to make independent decisions, ability to lead teams, ability to stay calm under pressure and multi-task.
  • Experience in working and communicating effectively as a part of a team, balancing needs across stakeholders and technology teams.
  • CSM certification is strongly preferred. PMP certification is a plus.
  • Experience with Oracle databases, web development, Cognos Reporting, Unica campaigns, and JIRA task management/defect tracking is a plus.
  • Knowledge of approaches and techniques in the Agile space such as:
    • Kanban
    • User stories
    • Story Pointing/Relative Sizing Techniques
    • TDD (Test Driven Development)
    • Continuous integration (CI)
    • Continuous testing
    • Pairing
    • Automated testing
  • MS Office including Excel, Word and PowerPoint; MS Project or other project management software; Visio or equivalent.

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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Technology we use

  • Engineering
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    • D3JSLibraries
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Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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