Position: Technical Project Manager
Location: Chicago, IL

About Raise

Raise, a leading retail payments company and the world’s largest gift card marketplace, connects consumers to buy discounted gift cards or sell their unwanted cards for cash. As the leading retail technology partner with nearly 400 national brands, Raise offers a new type of digital payment for retailers.

Since the company launched in 2013, Raise has saved millions of consumers more than $140 million and has received $147 million in funding from investors including Accel, PayPal, Bessemer Venture Partners and New Enterprise Associates. Raise is headquartered in Chicago with an office in New York.

About The Position

The principal role of a technical project manager is to develop and maintain a technology project plan, which outlines a project's tasks, milestone dates, status, and allocation of resources to stakeholders and other interested parties. They will assess technical risks, assist with technical problem solving, and cut though the layers of bull-feathers surrounding any given technical project to determine what is really going on. 

Responsibilities

• Determine & define project scope, objectives, tasks, milestones, budgets, and metrics of success and customer satisfaction in conjunction with business stakeholders
• Establish and manage project goals, strategy, staffing, scheduling, and issue resolution
• Effectively and efficiently plan and prioritize all deliverables and resources across project(s)
• Track project risks and issues; develop and manage risk mitigation plans
• Provide project progress reports to teams, stakeholders, and management
• Maintain project management guidelines, training programs, policies, and procedures
• Build trusting, collaborative relationships with team members and stakeholders to achieve key business objectives
• Foster positive and effective business relationships at all levels and project phases
• Work with design and development teams
• Actively monitor project risks 
• Communicate and document project status and strategic recommendations to clients, team members, and senior management on a regular basis
• Escalate issues accordingly via the appropriate channels

Skills & Qualifications

• S. in Computer Science, Information Systems, Business Administration, or equivalent
• Knowledge of modern software development and project management techniques and tools such as Clubhouse
• PMP or PMI Certification is a plus
• Excellent communication, organization, interpersonal and writing skills
• Proven ability to multi-task and interact with a variety of clients
• Managing, coaching and leadership skills
• Basic Knowledge of HTML, CSS, and front end web technologies
• Understanding of business and functional requirements
• Strong attention to detail and focus on task completion is critical
• Understanding of web technologies and third party applications and platforms
• Experience with the design and development of websites

Benefits

• Comprehensive benefits package including health, dental, vision, 401(K) with match, disability and life insurance
• Flex PTO
• Raise Gives Back- 8 paid hours allotted annually for volunteer opportunities
• Pre-tax commuter program
• Paid parental leave

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Equal Opportunity Employer M/F/D/V

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