GoHealth
We're disrupting the health insurance industry with our digital platform.
Chicago, IL

Technology Special Projects Associate

| Chicago
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The Technology Special Projects Associate will manage the planning and execution of a wide range of special projects within the Technology organization. They will work with cross-functional leaders as a consulting partner to identify areas where they can add value and support achievement of strategic objectives. They will also lead forecasting for the Technology organization, and interface with Finance to maintain alignment with broader business planning processes. The Technology Special Projects Associate will report to the Director of Technology Strategy & Planning as part of the broader Technology team at GoHealth.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.

Responsibilities:

  • Partner with leaders in IT Ops, Product Management, and Engineering to execute special projects that support their strategic goals.
  • Proactively identify opportunities for value-added special projects.
  • Facilitate enterprise contracting efforts for software, and hardware, and other partnerships.
  • Maintain forecasting for the Technology organization including headcount, operating expenses, and capex; work with Finance to incorporate Technology into broader GoHealth forecasting.
  • Support cross-company communications regarding Technology strategy.
  • Work closely with the rest of the Technology Strategy team to form a cohesive view of our near- and long-term technology strategy.
  • Clearly communicate business objectives and financial impact of technology projects to audiences across our organization.

Skills & Experience:

  • Bachelor's Degree in applicable field, and 3+ years of experience in investment banking, buy-side investing, management consulting and/or technology strategy; MBA preferred
  • Experience with business strategy, project management, and financial analysis, preferably for top-tier services/investment firms, or growth companies
  • Strong intuition for technology as well as creativity in envisioning how technology supports competitive operational capabilities
  • Demonstrated aptitude for critical decision making with an ability to bring strategic, operational and financial perspectives to bear on those decisions
  • Natural leadership that inspires cross-functional partnership and a demonstrated record of driving consensus on objectives and trade-offs across the enterprise through collaborative influence
  • Proven effectiveness in internal/external communication as well as building relationships and professional networks

Benefits & Perks:

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Work from Home Stipend
  • GoHealth is an Equal Opportunity Employer

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities and the CDC.

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Where we are

Our headquarters are located in the River North area of Chicago. Located steps from the Chicago Brown Line stop on the CTA.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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What are GoHealth Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
At GoHealth you will find a very interactive [email protected], WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring Practices that Promote Diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid Holidays
Paid Sick Days
Employees can use our open PTO policy towards sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Pre-COVID-19 Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
We have runners groups, volleyball groups and other
Fitness Subsidies
Home Office Stipend for Remote Employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

An Insider's view of GoHealth

How would you describe the company’s work-life balance?

On the Technology team, we're actively encouraged to use our PTO and to leave work at the office. People are understanding that sometimes life doesn't follow a set schedule, and perks like massages and discounted gym memberships also help with prioritizing your well-being.

Joyce

Software Engineer II

What makes someone successful on your team?

To be successful on Operational Analytics, you have to create solid relationships with your business stakeholders. Those relationships are immensely helpful when it comes to completing urgent requests, furthering your business context, and gaining new responsibilities. They can also be what makes the next step of your career come to fruition.

Jaime

Senior Data Analyst

GoHealth Careers in Chicago
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Chicago
1 week ago
GoHealth is looking for a Senior Product Manager who is passionate about the healthcare system in the U.S. to help lead our products into the future. You will sit within GoHealth's engineering-focused technology organization and help establish, articulate, and accomplish our product vision. While guiding efforts to build high-value products will be a primary responsibility, you will maintain a sense of our clients' needs and behaviors. If you

HRIS Specialist

GoHealth
Chicago
1 week ago
Summary: The HRIS Specialist will assist with HRIS system maintenance and HR data integrity.  This individual works under the supervision of the HRIS Manager, leveraging the HRIS systems to support business needs.  Additionally, the HRIS Specialist troubleshoots data integrity issues and recommends solutions.  Responsibilities: Partners with HRIS Manager and Analyst to test and implement new features and products in HRIS systems, improving

Learning & Development Coordinator

GoHealth
Chicago
1 week ago
The Learning & Development Coordinator will play a key role in coordinating the training and development needs of call center agents and leadership. This includes preparation of training programs, delivering training programs, identifying instructors/resources, and acting as a liaison to program and account teams. The performance of our business is highly dependent on training and support from the Learning & Development team. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.

Program Director

GoHealth
Chicago
1 week ago
The Sales Program Director will be responsible for a stand-alone P&L. They will drive success by leading and motivating teams of health insurance sales managers and inside sales agents to drive sales and support growth within our Medicare division. In this sales leadership position, this individual will play a very important role in the success of GoHealth's sales center. The ideal individual will be able to execute on sales goals and create a

Marketing Analyst

GoHealth
Chicago
1 week ago
Do you love uncovering opportunities for growth through informed recommendations and analytics? Are you prepared to support data-centric needs, from developing reporting, to campaign experiments, to data-driven guidance on creative and media strategy?

QA Analyst

GoHealth
Chicago
1 week ago
As a Quality Assurance Analyst, you will be responsible for attesting to the quality of programs that support GoHealth's strategic objectives. You will routinely work with other Quality Assurance analysts, Software Engineers, Product Managers, SREs, and IT Operations. Your primary goal is to collaborate with Software Engineers, Product Managers and other Quality Assurance Analysts in providing high quality and meaningful deliverables.

Operations Strategy Manager

GoHealth
Chicago
1 week ago
The Customer Engagement team is looking for a Operations Strategy Manager to be the driver of the operations and strategy across GoHealth’s Customer Eligibility teams. The Customer Engagement team collaborates with our Marketing and Sales Departments to support with the life cycle of our leads. This team focuses on the internal strategy and process of our "tier one" unlicensed agents that is focused on customer service and non-sales calls. We're hiring a  Operations Strategy Manager that will focus on process improvement and strategy for this team by using informed data. You will be tasked with diving into KPIs to identify deficiencies and areas for improvement in the operations funnel. You will lead high-priority improvement projects from ideation through execution. We are looking for someone who is a team-player, driven and highly analytical.

Human Resources Business Partner

GoHealth
Chicago
1 week ago
The Human Resources Business Partner is responsible for aligning business objectives with employees and leadership in a designated business unit. The successful HRBP will acts as a consultant/business adviser, employee advocate and change agent on human resources matters. This role formulates human resources tactics and strategies and will continuously develop strong partnerships to deliver value-added service to management and employees. This

Bilingual Insurance Sales Representative

GoHealth
Chicago
1 week ago
Set your own goals. Build your own career. Control your own destiny. You have the grit to turn ideas into reality and plans into promises. Now, it's time to enjoy a career that values (and rewards) what makes you tick. As a motivated self-starter, GoHealth could give you the knowledge and pay structure you need to become a healthcare sales superstar. As a Senior Benefit Consultant, you'll enjoy unlimited earning potential, the flexibility to work

Early Career Inside Sales Representative

GoHealth
Chicago
1 week ago
Help improve access to healthcare while securing your financial future.  As the Medicare market continues to grow with over 10,000 people per day turning 65, we serve as a trusted expert on all things Medicare insurance-related and have access to the nation's best carriers (Humana, Anthem, UnitedHealthcare & more).  Our Early Career Inside Sales Representatives help match customers with an insurance plan that fits their needs and budget.  If you

Associate Technical Project Manager

GoHealth
Chicago
1 week ago
GoHealth is looking for a Technical Project Manager to join our Product Management & Data Science team. You will demonstrate mastery of agile principles and carry a passion for producing results. You will work with our teams daily to remove impediments, ensure understanding of priorities, and to maintain transparency with the broader organization. You will report to our Technical Program Manager.

Technology Business Lead

GoHealth
Chicago
2 weeks ago
The Technology Business Lead will manage the planning and execution of a wide range of special projects within the Technology organization. They will work with cross-functional leaders as a consulting partner to identify areas where they can add value and support achievement of strategic objectives. They will also lead forecasting for the Technology organization, and interface with Finance to maintain alignment with broader business planning

Licensing Advocate

GoHealth
Chicago
2 weeks ago
We’re seeking a talented Licensing Advocate who will function as a primary point of contact for new agents joining the GoHealth Sales Teams as they move through the process of on-boarding and becoming ready to sell. In this role, you will be responsible for assisting with on-boarding and administrative tasks for new agents with regard to their resident and non-resident licenses, carrier appointments and carrier certifications. This position requires a service oriented mindset, high degree of accuracy and attention to detail. The ideal candidate will possess the ability to efficiently and accurately execute a complex and multi-step submission and tracking process in a fast-paced environment.

QA Automation Architect

GoHealth
Chicago
2 weeks ago
GoHealth is looking for a Principal Software Quality Engineer / QA Automation Architect to lead our QA Automation team. This role operates as a technical, hands-on facilitator in the QA Automation and is a strategic participant across inter-dependent software development efforts. This professional is expected to meet current delivery quality standards while increasing the use of automation to drive increased throughput and test coverage efficiencies. Individual will work across multiple project teams composed of developers, project managers, QA Engineers and business owners to help shape the quality of a product and establish the maximum level of automated test coverage, while reducing the time of test cycles.

Principal Software Quality Engineer

GoHealth
Chicago
2 weeks ago
GoHealth is looking for a Principal Software Quality Engineer / QA Automation Architect to lead our QA Automation team. This role operates as a technical, hands-on facilitator in the QA Automation and is a strategic participant across inter-dependent software development efforts. This professional is expected to meet current delivery quality standards while increasing the use of automation to drive increased throughput and test coverage efficiencies. Individual will work across multiple project teams composed of developers, project managers, QA Engineers and business owners to help shape the quality of a product and establish the maximum level of automated test coverage, while reducing the time of test cycles.

Product Manager

GoHealth
Chicago
2 weeks ago
You are a Product Manager who is passionate about the healthcare system in the U.S. to help lead our products into the future. You will sit within GoHealth's engineering-focused technology organization and help define, articulate, and execute our product vision. You will maintain a sense of our clients' needs and behaviors; GoHealth's strategic direction; the competitive environment; and our industry to create sustainable market leadership. You

Retention Manager

GoHealth
Chicago
2 weeks ago
GoHealth Retention Manager will manage employees that conduct outbound sales calls to potential customers and field inbound sales calls in to our sales agent.  You will lead your team to meet sales and call handling quotas while providing a great customer service experience. As a Customer Retention Manager you will use your customer service or sales managment background to help expand our Health Insurance Advocate team! . Responsibilities: Provid

Executive Strategy Lead

GoHealth
Chicago
2 weeks ago
GoHealth is looking for an Executive Strategy Lead to work with our executive leadership team to help propel our long-term corporate strategy projects. Projects will span across our departments, with a focus on using analytics and business insights to identify opportunities and determine the best approach to achieve them. Based on your professional development and performance, you will eventually receive the opportunity to step into a leadership

Quality Assurance Representative

GoHealth
Chicago
2 weeks ago
GoHealth Call Center Quality Assurance Team manages the quality check of GoHealth sales representatives as they are selling. You will ensure that sales agents are compliantly according to the Centers for Medicare & Medicaid Services (CMS) regulations and other compliance-related criteria. You will listen to sales calls while monitoring and scoring each call against a compliance checklist. You will identify overall compliance-related behavior

Support Specialist

GoHealth
Chicago
2 weeks ago
We are looking for an Support Specialist to manage all aspects of our company's daily operations.  To be successful as an Operations Specialist, you should be committed to improving customer experiences and able to ensure operational efficiency. Ultimately, a top-notch Support Specialist should have excellent organizational, people management, and problem-solving skills. Support Specialist Requirements: Managing day-to-day operations. Optimizing

Senior Benefit Consultant

GoHealth
Remote
2 weeks ago
Set your own goals. Build your own career. Control your own destiny. You have the grit to turn ideas into reality and plans into promises. Now, it's time to enjoy a career that values (and rewards) what makes you tick. As a motivated self-starter, GoHealth could give you the knowledge and pay structure you need to become a healthcare sales superstar. As a Senior Benefit Consultant, you'll enjoy unlimited earning potential, the flexibility to work

Customer Service Sales Agent

GoHealth
Chicago
2 weeks ago
Set your own goals. Build your own career. Control your own destiny. You have the grit to turn ideas into reality and plans into promises. Now, it's time to enjoy a career that values what makes you tick. As a motivated self-starter, GoHealth could give you the knowledge you need to become a healthcare sales superstar. Your Role As a Benefit Consultant, you'll serve as a trusted expert on all things insurance-related and have access to the nation

Member Services Agents

GoHealth
Chicago
2 weeks ago
How do you want to make an impact? Have you struggled to find purpose with your work?  Are you looking to make an impact in someone’s life on a daily basis?  If so, then GoHealth is where your search ends!  About GoHealth Our mission is to improve access to healthcare in America.  We are a young fast growing company with nearly two decades of insurance purchasing behavior to help re-imagine the process of matching a health insurance plan to a

Associate, Partner Operations

GoHealth
Chicago
2 weeks ago
Understand business processes of the Strategic Partnerships organization, including the role of supporting the front and backend operations for relevant teams. Management and collaboration with finance team on completing monthly partner payment and billing requirements. Ownership of key aspects of partnership onboarding and maintenance, including provisioning/commissioning of partner referral phone numbers, websites and reporting.

Systems Administrator

GoHealth
Chicago
2 weeks ago
The Systems Administrator is responsible for effective provisioning, installation/configuration, operation and maintenance of systems hardware and software and related infrastructure. Participates in technical research and development to continue providing additional capabilities and best practices to the organization Working with the Lead Systems Administrator determine priorities and work on projects as assigned.

Executive Strategy Manager

GoHealth
Chicago
2 weeks ago
GoHealth is looking for an Executive Strategy Lead to work with our executive leadership team to help propel our long-term corporate strategy projects. Projects will span across our departments, with a focus on using analytics and business insights to identify opportunities and determine the best approach to achieve them. Based on your professional development and performance, you will eventually receive the opportunity to step into a leadership role with one of GoHealth’s growing departments. You will report to the Director of Corporate Strategy. 

Software Engineer

GoHealth
Chicago
2 weeks ago
GoHealth is hiring a Software Engineer who will help design performant, scalable, web-based software solutions in our agile environment. As a software engineer, you will join one of our feature-delivery teams, collaborating across product stacks and looking for constant improvement to our organization's ability to connect consumers with the right insurance products. We are an open-source environment, and encourage learning new languages and technologies. Our current platform is written in Java on the backend and uses JavaScript React on the front-end. You will report to a Principal Engineer.

Marketing Analyst, Performance Marketing

GoHealth
Chicago
2 weeks ago
Do you have great interpersonal skills with experience in marketing or business development? Do you love rolling up your sleeves to tweak and perfect customer acquisition programs to minimize CAC and maximize conversion rates? Are you excited by the idea of working in a sort of marketing laboratory – in which you get to test all your great ideas - and get data back on how successful they were? Mix it up and test again? If all of this sounds like

Site Reliability Engineer

GoHealth
Chicago
2 weeks ago
GoHealth is looking for a self-motivated Site Reliability Engineer (SRE) to join our team. You will work with our software development teams to assist them in creating reliable well behaved applications and getting those applications deployed safely in production and will be responsible for maintenance, automating and monitoring our production infrastructure. You will take part in on-call and support rotations as well as working with other SRE's on automation projects.

Director, Diversity and Inclusion

GoHealth
Chicago
3 weeks ago
GoHealth is looking for a Director of Diversity and Inclusion to join their team. You will be responsible for the development and implementation of the GoHealth D&I strategy and roadmap to ensure integration throughout the company’s culture, values, and business model. Other duties include developing new programs and practices that effectively increase diversity and providing support to various groups within the organization. Using a combination

Strategy Analyst

GoHealth
Chicago
3 weeks ago
GoHealth is looking for an Analyst to support in the growth of our organization. We are seeking a high-energy, insightful Analyst, who will be tasked with using analytics and business insights to support both day-to-day operations of our sales centers and long-term strategic initiatives that will drive the fast growth of GoHealth. Projects will span across the company’s business units and functions, with a focus on using quantitative and

Strategy Associate

GoHealth
Chicago
3 weeks ago
GoHealth is looking for an Associate to support in the growth of our organization. The opportunity for impact spreads across our sales strategy, marketing operations, product strategy, growth marketing, customer operations, talent acquisition and technical strategy teams. You will be responsible for collaborating with leaders across the organization to drive initiatives that will support our long-term success and growth. You will focus on using

Knowledge Management Specialist

GoHealth
Chicago
3 weeks ago
GoHealth is seeking a Knowledge Management Specialist who will be responsible for the governance, execution, and success of our Knowledge Management platform inclusive of: further development of the long-term strategy and success metrics, project management of front line change management, oversee tool integration and content development with cross divisional stakeholders. You will create, drive and execute holistic strategy and implementation

Manager, Revenue Recognition

GoHealth
Chicago
3 weeks ago
The newly created Manager of Revenue Recognition will report to the Director of Revenue Recognition and will assist in managing and coordinating all aspects of the company’s revenue recognition process end to end. In this critical role, the Manager of Revenue Recognition will partner with the Business Development, Revenue Operations, Advanced Data Analytics, and Legal teams, playing an advisor role during the contracting process to optimize business outcomes while ensuring accurate revenue recognition. The Manager of Revenue Recognition will serve as the technical accounting expert in applying ASC 606, documenting accounting conclusions for new revenue streams, establishing processes to ensure proper bookkeeping, and designing and maintaining effective internal controls throughout the revenue recognition process.

IT Support Specialist

GoHealth
Chicago
3 weeks ago
GoHealth is seeking an IT Support Specialist to help maintain a well-functioning technical environment and the in-house technical hardware, software and system support. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and both Windows and Mac software. In this role you will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting end users and key business operations. You will work with our employees to understand their technical needs, perform workstation installations, provide desktop support and system maintenance, troubleshooting connectivity issues, supporting office/email applications, and addressing other network-wide and desktop-level issues.

Scrum Master

GoHealth
Chicago
3 weeks ago
GoHealth is looking for a Scrum Master to join our Product Management & Data Science team. You will demonstrate mastery of agile principles and carry a passion for producing results. You will work with our teams daily to remove impediments, ensure understanding of priorities, and to maintain transparency with the broader organization. You will report to our Technical Program Manager. Frequently cited statistics show that women and

Learning Project Specialist

GoHealth
Chicago
3 weeks ago
Project Specialist, Learning & Development The Learning & Development (L&D) team is looking for a Project Specialist, Learning & Development Design to help build GoHealth's learning strategy. This role reports to the Project Manager, Learning & Development.  The Project Specialist, Learning & Development will assist Projects Managers in the delivery of multiple L&D projects from ideation through final delivery and implementation. These programs

Compliance Counsel

GoHealth
Chicago
5 months ago
We are looking for an experienced Compliance Counsel to join our Legal Team. You will help oversee the company’s compliance program, including managing the compliance efforts of multiple departments and sites. You will help build ongoing compliance with multiple state and federal regulatory requirements. You will report to the Deputy General Counsel.