Training Specialist, Project Management

| Chicago

Working for Trunk Club

When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience!

Who we are

The Training Team at Trunk Club encompasses a wide range of functions that help us deliver best in class strategies to grow our dynamic business. The goal of this team is to foster and promote Trunk Club’s desire to build a strong stylist team trained in men’s and women’s products, fit & body types, custom and prospecting for new customers in addition to providing a great personal styling experience every time. This Senior Training Specialist - Project Management will be focused on planning and initiating learning and development for all new company initiatives.

What you’ll do

Project Management:

  • Responsible for the successful planning, design, execution, monitoring, controlling and closure of training on all new company initiatives
  • Must have extensive knowledge of systems, customer funnel processes, and how they impact one another
  • Sales Training stakeholder in building and iterating on systems- and technology- related initiatives for all customer-facing channels
  • Partner with SME(s) to build content for new business initiatives
  • Develop a project plans to track progress of training projects and roadmap
  • Create and maintain comprehensive project documentation

Internal Processes Management:

  • Manage internal training processes/systems and identify opportunities for optimization.
    • Training feedback process
    • Sales Leadership intake/implementation training request process
    • Manage and optimize learning management system
  • Ensure all system & process changes are updated in existing training materials
  • Ensure all training materials maintain consistent voice, look, and feel

E-Learning Development:

  • Work alongside SMEs to build internally-facing elearning courses that communicate the required behavior changes
  • Reformat existing elearning deliverables to maximize engagement

How we work

  • With others. Our Training team is a crucial cross functional partner to our sales, tech, operations and customer facing teams.
  • With transparency. We have an open team room. No cubicles, no private offices.
  • With agility. This is a critical role for us, so flexibility is important. No two days are the same and it keeps everyone on their toes.
  • With open minds. We are committed to building a diverse team of people with unique perspectives. This encourages a healthy and inclusive environment that builds a more sustainable, successful company.
  • With pride. We value our people most of all. We invest in ourselves by applying our own strengths and interests to company needs.

A few of our perks

  • A location in the popular Chicago River North neighborhood
  • Team outings
  • Merchandise discount
  • Flexible work environment
  • Social environment with built-in bars, a rooftop view, and our very own coffee shop!
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • SwiftLibraries
    • AngularJSFrameworks
    • Sinatra, Sidekiq, ES6Frameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

Located in the popular River North neighborhood in Chicago, our HQ Clubhouse and offices are easily accessible to public transportation.

What are Trunk Club Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

On-site coffee bar with barista and snacks • Full bar • Rooftop with city views • Did we mention Nordstrom & Trunk Club merchandise discounts?

More Jobs at Trunk Club16 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Operations
Project Mgmt
Sales
Sales
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Design + UX
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago