Trunk Club
Chicago, IL

Training Specialist, Project Management

| Chicago

Working for Trunk Club

When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience!

Who we are

The Training Team at Trunk Club encompasses a wide range of functions that help us deliver best in class strategies to grow our dynamic business. The goal of this team is to foster and promote Trunk Club’s desire to build a strong stylist team trained in men’s and women’s products, fit & body types, custom and prospecting for new customers in addition to providing a great personal styling experience every time. This Senior Training Specialist - Project Management will be focused on planning and initiating learning and development for all new company initiatives.

What you’ll doProject Management:

  • Responsible for the successful planning, design, execution, monitoring, controlling and closure of training on all new company initiatives
  • Must have extensive knowledge of systems, customer funnel processes, and how they impact one another
  • Sales Training stakeholder in building and iterating on systems- and technology- related initiatives for all customer-facing channels
  • Partner with SME(s) to build content for new business initiatives
  • Develop a project plans to track progress of training projects and roadmap
  • Create and maintain comprehensive project documentation

Internal Processes Management:

  • Manage internal training processes/systems and identify opportunities for optimization.
    • Training feedback process
    • Sales Leadership intake/implementation training request process
    • Manage and optimize learning management system
  • Ensure all system & process changes are updated in existing training materials
  • Ensure all training materials maintain consistent voice, look, and feel

E-Learning Development:

  • Work alongside SMEs to build internally-facing e-learning courses that communicate the required behavior changes
  • Reformat existing e-learning deliverables to maximize engagement

How we work

  • With others. Our Training team is a crucial cross functional partner to our sales, tech, operations and customer facing teams.
  • With transparency. We have an open team room. No cubicles, no private offices.
  • With agility. This is a critical role for us, so flexibility is important. No two days are the same and it keeps everyone on their toes.
  • With open minds. We are committed to building a diverse team of people with unique perspectives. This encourages a healthy and inclusive environment that builds a more sustainable, successful company.
  • With pride. We value our people most of all. We invest in ourselves by applying our own strengths and interests to company needs.

A few of our perks

  • A location in the popular Chicago River North neighborhood
  • Team outings
  • Merchandise discount
  • Flexible work environment
  • Social environment with built-in bars, a rooftop view, and our very own coffee shop!


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Where we are

Located in the popular River North neighborhood in Chicago, our HQ Clubhouse and offices are easily accessible to public transportation.

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • SwiftLibraries
    • AngularJSFrameworks
    • Sinatra, Sidekiq, ES6Frameworks
    • PostgreSQLDatabases
    • RedisDatabases
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What are Trunk Club Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

On-site coffee bar with barista and snacks • Full bar • Rooftop with city views • Did we mention Nordstrom & Trunk Club merchandise discounts?

Jobs at Trunk Club
15

All Jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Operations
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Senior Data Scientist

Trunk Club
Chicago
6 hours ago
+17
Developing and maintaining Machine Learning infrastructure that powers our ranking models, member apps, inventory classification, etc. Our preferred language is Python and you'll regularly be working with real-time information from Kafka streaming systems. Researching, developing, and implementing predictive algorithms using various regression techniques, deploying them as real-time APIs in our micro-service infrastructure. Utilizing Natural Language Processing to understand text content across products, including reviews and interactions between users, stylists, and products. Using Computer Vision (OpenCV) for image content analysis of novel and existing clothing items: classification, quality, attractiveness, similarity, extraction of features for ranking models. Identifying suspicious transactions and malicious users for Fraud. Can you beat SaaS fraud platforms? We’re betting so. Determining the optimal inventory levels to help us effectively manage inventory needs while meeting revenue goals. Using a range of clustering techniques to identify latent clusters of customers based on purchases, demographics, styles, etc. Brainstorming new tools to help minimize the risk of experimenting with new algorithms.

Senior Merchandising Analyst

Trunk Club
Chicago
10 hours ago
+17
As a Sr. Merchandising Analyst, you will be ultimately responsible for providing the data our product planning teams use to inform seasonal and real-time product buying and inventory management decisions. This will range from translating demand forecasts into detailed inventory requirements across both clubhouses and trunks, to building real-time dashboards to monitor inventory availability, to highlighting product performance issues via stylist and customer feedback. You will work with stakeholders in Product Planning, Site Merchandising, Marketing, and Finance to ensure we have the right data to increase relevant inventory availability while improving overall inventory efficiency. This will involve pulling in signals from different sources - stylist feedback, customer feedback, online shopping sessions, etc. - into a concise and actionable framework for making inventory decisions. If successful, you will help ensure we have the right inventory available for every member in every experience.

Android Developer

Trunk Club
Chicago
1 day ago
+17
You have extensive knowledge in Android software development. You have a strong background in Javascript and/or Ruby. You have experience with RxJava, Dagger 2 and unit testing. You have experience building high-performance, large-scale applications and reliable software. You have genuine excitement and curiosity for constant learning. You have solid coding chops and strive to use the best tool for the job.

Engineering Manager

Trunk Club
Chicago
3 days ago
+17
Mentor and manage a team of 5 software engineers, conducting regular 1-on-1s, giving feedback, and developing career paths. Work with a Product Manager to ensure that the roadmap is realistic and understood. Own the efficiency and growth of our sales tech engineering team, managing the logistics of our growing business. Participate in conversations about the design, architecture, and implementation of our web platform. Be responsible for on time delivery of software features. Collaborate with other Engineering Managers.

Retail Operations Associate (Part-time)

Trunk Club
Chicago
4 days ago
+17
Greet every member who enters our Clubhouse in a warm, friendly and professional manner. Provide remarkable support to our growing sales team. Ensure all merchandise is returned to our on-site inventory neatly and promptly. Correspond via email and chat with our Service team to solve member problems. Coordinate logistics of deliveries and returns. Fold product from in-house appointments and run the shelves. Perform all necessary operational store functions. Assist with unpacking/tagging/folding new product and stocking the shelves. Maintain knowledge of new and old product (brands, styles, colors, etc). Follow all store operational policies and procedures. Assist in receiving and stocking all supplies needed to run the sales office. Maintain the space while keeping it up to standards of cleanliness.

Graphic Designer

Trunk Club
Chicago
5 days ago
+17
Working for Trunk Club When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our

Sourcer (Technology)

Trunk Club
Chicago
6 days ago
+17
Provide top tier candidate experience while supporting the full-cycle recruitment of our engineering, product, design, and data science teams. Use data and innovative sourcing and closing methods to continuously improve our recruiting team’s overall effectiveness. Proactively source candidates using a variety of channels and solutions. Maintain vendor relationships, plan and attend community networking events. Collaborate and partner with Trunk Club recruiters and coordinators to effectively manage all pipelines.

Senior Program Manager (Security)

Trunk Club
Chicago
6 days ago
+17
At Trunk Club, we're building the future of retail, enabled through technology. We have a strong culture of being curious and collaborating. Protecting customer data is an essential part of our customer service mission. As a security program manager, you will drive our ability to meet customer, business, and industry expectations for how we protect cardholder data. This position will provide expertise and guidance related to various security and compliance frameworks and tools. The role is highly visible and critically important, combining audit strategy, program and project management, and control assessment skills. To be successful in this role you will design and lead major assessment projects; develop long-term roadmaps and functional project plans for technological and procedural requirements; and drive participation and buy-in from partner teams and dependencies across Nordstrom technology and beyond.

Principal Engineer

Trunk Club
Chicago
6 days ago
+17
Play a leading role in the design, development and deployment of critical, large scale products including new product launches. Proactively get involved resolving production issues and outages regardless of the products affected. When leading an effort you follow up with all parties involved to verify the issue has been resolved and communicate with external groups. Keep up to date with trends in the industry and how it could impact our architecture. Actively work with the members of your team to increase the knowledge and improve the quality of their work product. Mentor junior team members on the best coding techniques and how/why coding standards fit into architecture goals. Educate team members how to diagnose and resolve production issues, teach them how to use our toolset to identify and resolve those issues. Work closely with Product Managers to translate business needs into technical architecture. Advise on competing technologies and patterns in order to build consensus around common solutions across the engineering organization.

Customer Service Associate

Trunk Club
Chicago
1 week ago
+17
Manage customer interactions, solve problems, go above and beyond, and never say no. Provide remarkable support to our growing sales team. Collaborate with internal departments to advocate for our members. Master Salesforce and other internal systems to work efficiently and effectively. Generate new ideas and processes that will help scale our business. Manage inbound support channels via email, phone, and chat. Coordinate logistics of trunk deliveries and returns via UPS. Delight people with unbelievably considerate care and attention to detail.

Data Engineer

Trunk Club
Chicago
1 week ago
+17
Working for Trunk Club When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience!

Senior Software Development Engineer in Test

Trunk Club
Chicago
1 week ago
+17
Document defects and test cases; maintain test assets. Design and write automated tests to validate functional, system, performance, and integration requirements. Research and design test strategies for new and existing feature work. Contribute to and maintain the suite of test tools. Work closely with Development, Engineering, Product, Operations, and Infrastructure teams to maintain high-quality products using automation infrastructure and frameworks.

Senior DevOps Engineer

Trunk Club
Chicago
1 week ago
+17
Building cloud-based infrastructure in AWS. Designing and creating services and system architecture. Collaborating with Engineering, QA and and Data Services teams to ensure top-notch deployments. Establishing our next-generation infrastructure using container-based deployment (Docker) and microservices. Brainstorming and contributing ideas to our technology, algorithms, and products. Creating amazing user experiences for both internal and external customers. We collaborate with Engineering, QA, and Data Services teams on the daily through multiple communication channels, including ChatOps.

Senior Software Engineer

Trunk Club
Chicago
1 week ago
+17
Building robust and scalable software. Designing and creating services and system architecture. Helping improve our code quality through writing unit tests, automation, and conducting code reviews. Working with the product and design teams to understand end-user requirements, formulate use cases, and translating learnings into a pragmatic and effective technical solution. Brainstorming and contributing ideas to our technology, algorithms, and products. Creating amazing user experiences for both internal and external customers.

Senior Front-End Engineer

Trunk Club
Chicago
1 week ago
+17
You have sizable experience architecting and shipping performant customer-facing single-page Javascript applications (with or without frameworks, such as React, Angular, or Ember.js). You have sizable experience working with designers to create and maintain style guides & CSS standards across different applications. You appreciate and advocate for web standards and accessibility (e.g. WCAG Standards, screen reader support, semantic HTML). You're excited to play a critical role in helping drive internal technical initiatives to enhance end-user and developer experience (w.g. build & deployment mechanisms, Progressive Web Apps). You are passionate about building employee-facing internal tools. You get excited about functional programming, Redux, React, Flux, ES6+, CSS Modules, and Webpack. You'd love to talk about these over lunch. This is what excites us too, and what we use every day.