Receptionist

Minimum Years of Experience Required: 2 years

Working Location:  This position is an in-office required position. Receptionists can choose from an 8:30am to 4:30pm or 8:00am - 4:00pm schedule.   Additional PTO is given for this schedule. 

Sponsorship: Sponsorship is not available for this position. 

Salary Range: $45k-$55k

The exact salary will vary based on years of experience and the level of proficiency in both hard and soft skills. It is uncommon for someone to be hired at the highest point of the salary range for their position. If you feel like this position is right for you but your desired salary range differs, please still apply. 

ABOUT THE COMPANY
ALIS  is the industry leading provider of assisted living specific software. We are a purpose driven healthcare technology company passionate about innovation and using technology to help people by solving real world problems. The ALIS team designs, builds, delivers, and supports our flagship product ALIS (pronounced “Alice” and stands for Assisted Living Intelligent Solutions).

CULTURE
Joining the ALIS team means contributing to innovative software solutions that enhance the lives of our clients and their families. We value growth, collaboration, and making a positive impact. As a passionate and dedicated team, we are committed to delivering exceptional solutions and embracing the challenges that come with continuous improvement. At ALIS, you'll be seen, heard, and held to high standards. Success here requires  collaboration ,communication, curiosity, optimism, and a commitment to constant improvement.

JOB DESCRIPTION

At ALIS, the receptionist position is integral to creating a productive and beloved environment for staff and clients. This person will be highly organized, technologically savvy, optimistic, friendly, collaborative and proactive.

JOB ACCOUNTABILITIES

• Warmly welcome all visitors and guests. 

• Sets up and takes down conference rooms for interviews, meetings, etc.

• Receives and manages package deliveries

• Make sure the office kitchen is running smoothly - daily duties include:

  • “Opening” the kitchen in the morning: unloading the dishwasher, making coffee throughout the day, ensuring the refrigerators and pantries are stocked at the start of each day.

  • “Closing” the kitchen in the evening: filling and starting the dishwasher at the end of the day, cleaning all kitchen surfaces, emptying coffee pots, turning off coffee machines and storing perishable snacks in the refrigerator.

• Prepare daily mail and packages

• Supporting member of ALIS’s EPIC team 

• Pick-up mail from post office (Tuesdays and Thursdays)

• Assist with grocery ordering and deliveries: placing online grocery orders, setting appropriate delivery times, and unpacking groceries when the order arrives.

• Order and organize all office supplies ( kitchen, bathroom, office supplies etc.) 

• Track inventory of office supplies, kitchen items, and restroom supplies weekly

• Assist with processing checks (as needed)

• Build and maintain positive relationship with building management

• Proactively send requests to building management for maintenance

• Assist with company office projects (new furniture, construction projects, art projects, etc.) 

• Order lunch for the company and/or departments as needed. 

• Setting up/ taking down in-office food orders as needed

• Reporting on building events/incidents ( fire drills, in-office repairs, general maintenance etc.) 

• Supporting the planning and execution of ALIS quarterly collaboration weeks

JOB REQUIREMENTS : 

• A friendly, organized, passionate and proactive individual who thrives in creating a well run office environment.

• Passion for enhancing workplace experiences for colleagues, leadership and visitors.

• Excited and proactive about planning and organizing events, celebrations, and team lunches.

• Placing, tracking and receiving all Amazon equipment orders.

• Placing,tracking and receiving all Instacart/Grubhub/Uber Eats orders.

Note this position includes the following physical breakdown: 

• 70% sitting (although each desk has sit/stand functionality) and keyboard use; 

• 15% standing and walking (including physically commuting to an office space, walking 5 blocks to the post office)

• 15% lifting and carrying (grocery and other deliveries up to 20lbs) and other general physical efforts including stooping, kneeling, bending, crouching, reaching overhead, pushing, and pulling. 

• Organized - documenting office policies and procedures to ensure smooth future operations.

• Technologically savvy - intermediate level experience with G-Suite, Microsoft Word and Excel.

• Optimistic- about ALIS's future and committed to its mission. 

• Solution-Oriented- proactively identifies and addresses issues to ensure a seamless experience.

• Privacy and Integrity: Handle and maintain privacy of sensitive information and always act with the utmost integrity. 

• Collaborative: Work effectively with other IT team members and other departments.

• Helpful: Be willing to assist colleagues and share knowledge.

• Knowledge Sharing: Contribute to the team's collective knowledge by documenting  solutions and sharing best practices.

• Respectful: Treat all team members and users with respect and professionalism

• Customer Focused: Prioritize user satisfaction and strive to provide excellent service.

• Professional: Maintain a professional demeanor at all times.

• Prioritization: Effectively prioritize tasks based on urgency and impact.

• Organization: Manage time efficiently to handle multiple requests and deadlines.

• Multitasking: Juggle multiple tasks simultaneously without losing focus.

• Efficiency: Work efficiently to resolve issues quickly and minimize downtime.

• Active Listening: Pay close attention to what’s going on at the office, ask clarifying questions, and ensure a full understanding of the issue.

• Patience: Remain calm and patient when dealing with questions, even when issues seem simple or obvious.

• Written Communication: Communicate effectively through email and chat, providing clear and concise instructions or updates.

• Interpersonal Skills: Build positive relationships with all colleagues.

Benefits:

• 8 Company Holidays ( office will be closed) 

• 2 Floating Holidays 

• 15 days of PTO 

• Subsidized medical, dental and vision insurance 

• 401k Plan + Up to 4% Matching

• Pre-tax Commuter Benefits 

• Casual Dress 

• Referral Bonuses 

• Employee Assistance Fund

• Paid Parental Leave

• Paid Jury duty & Bereavement Leave 

• Length of stay rewards 

• Company bonus pool

• HSA and FSA

• Life Insurance policy subsidized by Company

Application Process:

No formal cover letter is needed but please include a few sentences describing why you are applying for this position specifically.

ALIS asks certain candidates for quick phone calls to gather additional information – these usually last about 5 minutes and are scheduled in advance and according to your schedule. After the phone screen, candidates that are selected to proceed in the process will do an in-person interview. Candidates selected for the third round of interviews will be invited to attend in person, and travel will be required. Please note that ALIS will cover all expenses related to interview travel. 

ALIS values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. All candidates are subject to a background check.