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Sales Development Representative (Remote)

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Employer Provided Salary: 53,000-100,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

We are dscout, home of the People Nerds! We partner with human-centric organizations like Google, Salesforce, AirBnB, Target, and Best Buy to help build the right products for the right people with our suite of user research tools. Our team cares deeply about quality research, making companies more human, and of course—nerding out together. We are continuing to add to our smart and driven team, and we would love for you to join us.


We are looking for a Sales Development Representative to join a growing unit on the Sales Team. You will work with some of the most innovative companies in the world, equipping them with an experience research solution they need to become more customer-centric. You thrive in prospecting and earning people’s time and attention by clearly communicating value. You love to uncover business pains and set Account Executives up to conduct effective and tailored demonstrations, and you are receptive to coaching, training, and feedback from peers. 


This role may provide opportunities for multiple career paths in later years, such as continuing as an individual contributor by moving into an Account Executive or Account Management role. If you are excited about the opportunity to champion modern experience research solutions with large, innovative prospects, we would love to hear from you!

What you will do at dscout:

  • Generate new business through outbound prospecting (phone, email, social media and other channels) 
  • Qualify leads and advance them to the next stage in the sales process
  • Field inbound leads from marketing channels
  • Research prospects and prioritize leads based on ideal customer profiles, and needs discovered in the prospecting process
  • Research accounts in order to overcome objections that ultimately generate quality opportunities for the account executive team
  • Collaborate with account executives and the marketing team to create a positive experience for prospects, while developing effective strategies to penetrate existing and new markets
  • Manage follow-ups with calls-to-action to maintain and grow the sales pipeline
  • Exceed activity and pipeline goals on a monthly basis
  • Routinely provide feedback to sales and marketing teams to calibrate on lead quality and conversions
  • Develop a deep understanding of the industry and dscout use-cases that serve our customers and meet them where their needs are

What you will bring to dscout:

  • 1+ years in a client-facing role 
  • Excellent organization, prioritization, and communication skills 
  • Able to work independently in an entrepreneurial environment; adaptive to change
  • Track record of exceeding goals based on defined KPIs
  • A passion for generating new business
  • Willingness to work in a collaborative work environment with multiple stakeholders
  • Highly motivated, disciplined, and reliable
  • Intellectually curious, always willing to learn and continuously improve
  • Software as a Service (SaaS) experience preferred
  • Experience working in Salesforce, Outreach, Vidyard, Sales Navigator or other sales management software

We do our best to write realistic, accurate job descriptions, but we also recognize that great talent comes in many forms and backgrounds. Not sure if you meet all of the requirements? Please apply anyway!


Our base salary range for this role is $53,000 - $62,000 per year, with On-Target Earnings (OTE) of $78,000 to $100,000. Not all candidates will be eligible for the upper end of the salary range. The exact salary will ultimately depend on multiple factors, including the successful candidate’s skills, qualifications, and experience. The base pay range provided is subject to change and may be modified in the future.


About dscout


dscout is a team full of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we look for team members who align with that belief. We are proud of what dscout is today, and we are excited to build our future with you. 


It doesn't just stop there. When you join the dscout team, you will get:


* A strong and competitive compensation package with a built-in bonus and equity program.

* An incredible and progressive benefits package (for both you and your dependents) to support work/life balance including flexible PTO, 11 company holidays, 12 weeks of paid parental leave, 401k match, and much more.

* An education stipend to support your growth & development and a remote work stipend.

* A company that is open and transparent with our team. You will know what is happening and why it matters.



dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally-recognized protected basis under federal, state, or local law.


If you need reasonable accommodations for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.


When you apply at dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. 


dscout participates in the E-Verify program in certain locations, as required by law.


NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM


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What are dscout Perks + Benefits

Culture
Volunteer in local community
Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Ronald McDonald House, the Chicago Parks Foundation, and the
Partners with nonprofits
dscout will match up to $200/year on contributions you make to registered 501(c)(3) non-profit organizations.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
In-person revenue kickoff
Employee awards
Flexible work schedule
dscout offers flexibility to accommodate for different schedules and responsibilities, including flexibility for parental care, appointments, emergencies, etc.
Remote work program
dscout is a remote-first company with a work from almost anywhere policy. Team members have the flexibility to decide your best way of working no matter where you live, across (most of) the country.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
dscout has affinity groups - an employee-led group of people who are linked by a common identity, interest, or purpose. These groups provide support, resources, and safe spaces for each other.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
dscout’s FSA helps employees cover out of pocket medical expenses with pretax contributions up to $2,850 annually.
Disability insurance
dscout’s benefits program offers short-term disability options up to 13 weeks providing partial salary, and long-term disability options up to 24 months.
Dental insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.
Vision insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.
Health insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost via BCBS. Our medical, dental, and vision programs cover a significant majority of premium costs.
Life insurance
Pet insurance
dscout offers pet insurance via Figo, through which employees receive a 5% discount and reimbursement for pets unexpected medical costs.
Wellness programs
Mental health benefits
dscout it is proud to offer support through our Employee Assistance Program through BCBS, and through the “Headspace for Work” and Modern Health apps, which offers crisis help and mindfulness too
Transgender health care benefits
Financial & Retirement
401(K)
dscout provides 401(k) pre-tax and post tax (Roth) retirement savings plans, offering a broad selection of investment options.
401(K) matching
dscout’s retirement plan matches 100% of your contributions up to 4%.
Company equity
All dscout employees are eligible to become equity holders, as a part of your total compensation package.
Performance bonus
dscout offers company-based performance bonuses to employees every year, as a part of your total compensation packages.
Charitable contribution matching
As a dscout employee, you are entitled to up to a $200 match each year on contributions you make to registered 501(c)(3) non-profit organizations.
Child Care & Parental Leave
Generous parental leave
dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood. This includes FSA dependent-care with pretax contributions up to $5,000 annually.
Family medical leave
All paid time off under dscout’s Parental Leave policy, short-term disability, and state benefits will run concurrently with the FMLA, as applicable.
Adoption Assistance
dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood.
Restricted work hours
While we have employees working across multiple different states and timezones, our headquarters are based in Chicago. This means our core working hours are loosely based on central time.
Return-to-work program post parental leave
Company sponsored family events
The dscout team works to offer company sponsored events for families, including a recent play date for all parents, with a guest appearance from a family magician.
Fertility benefits
dscout is proud to offer Ovia Health's offerings to our employees. Ovia Health offers a series of mobile apps that assist women during fertility, pregnancy, and parenthood.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
We believe in promoting work/life balance and do not want to restrict your time off. We have implemented a flexible PTO policy and encourage dscouters take off at least 4 weeks during the year
Paid volunteer time
Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Chicago Parks Foundation, Cara Collective, and the GCFD.
Paid holidays
Paid sick days
Our flexible PTO policy includes sick days, so our teammates are able to take this time off when needed.
Bereavement leave benefits
Office Perks
Commuter benefits
dscout offers pre-tax commuter benefits for all employees for transit and parking.
Company-sponsored outings
dscout provides quarterly team outings as well as annual company-wide holiday parties and in-person meetup events.
Free snacks and drinks
dscout has a fully stocked kitchen for those wanting to use the office space. This includes a variety of snack options, coffee and tea, and of course unlimited LaCroix.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
dscout has sponsored a variety of sports leagues year-round, including kickball, softball, broomball, etc.
Home-office stipend for remote employees
dscout offers an annual stipend of $200 for home office supplies, to make your remote office environments as comfortable as possible.
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
dscout offers up to $2,000 (based on your role) per calendar year to use for work-related professional development purposes.
Continuing education available during work hours
Our teams have created a series of learning committees that focus on topics like sustainability, work well being, working parent perspectives, etc. as an opportunity to further curiosity.
Online course subscriptions available
Customized development tracks

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