Sales Operations Associate

Chicago, IL or Remote

TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal proprietary tool we are able to quickly implement Workday Human Capital Management, Payroll, and Financials business processes and technology, letting our customers focus on their business while they gain immediate value. Once live, we also provide expertise and resources as needed to support the customer’s individual Workday solution.

TopBloc is committed to providing employees with an environment that provides continuous learning, career development, and a sense of belonging. We are looking for a Sales Operations Associate who is passionate about working in a collaborative environment and has the ambition to be a driver for success.

Requirements (What We’re Looking For):

• Bachelor’s degree in Business, Operations, Marketing, or a related field – or equivalent experience (Required)

• 1–3 years of experience in sales operations, business operations, or marketing operations (Required)

• Experience supporting professional services organizations (Preferred)

• Familiarity with CPQ tools, ticketing systems (e.g., JIRA), CRMs (e.g., Salesforce, HubSpot), and collaboration platforms (e.g., Smartsheet, Workday)

• Comfortable collaborating with both sales and delivery teams and managing multiple stakeholders

• Proactive, self-starting attitude with the ability to drive process improvements and follow through on tasks

• Strong organizational and time management skills with attention to detail

• Strong written and verbal communication skills

Responsibilities (What You’ll Do):

• Serve as the owner of all non-Salesforce sales operations tasks and processes

• Maintain and enhance an internal CPQ tool and associated proposal and SOW templates in collaboration with Sales and Delivery teams

• Manage the sales operations JIRA queue, including triaging and resolving tickets related to quoting, templates, account mapping, and more

• Partner with Sales, Marketing, and Partner teams to coordinate support for events, campaigns, and webinars, including post-event follow-up support

• Own AE and partner account mapping activities, including updates after events and alignment reviews

• Maintain SDR lead and account assignments and support data hygiene routines

• Monitor inbound Event and/or HubSpot leads and coordinate with AEs for timely assignment and follow-up

• Coordinate and track client testimonial requests in collaboration with Marketing, OCX, and Partnership teams

• Support process documentation, report creation, and continuous improvement of operational workflows

• Collaborate with teams using Smartsheets, Workday, and other internal tools to support broader cross-functional initiatives

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

Benefits (What We’re Offering):

• Fast-paced and result oriented work culture with competitive salary 

• Health, Dental, Vision, Disability, and Basic Life Insurance coverage

• Additional voluntary life insurance available

• Paid Parental Leave & Pregnancy Related Medical Leave

• Generous paid sick leave

• Unlimited PTO

• Monthly wellness/gym subsidy

• Monthly phone subsidy

• 401 (k) and ROTH retirement savings plan with matching

• Employee Assistance Program

• Company sponsored volunteer opportunities, LinkedIn Learning access, company and team outings

TopBloc is an Equal Opportunity Employer

#LI-REMOTE

The hiring base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At TopBloc, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hiring range salary is $50,000 - $80,000.