Account Administrator - Incoming Payments at Millennium Trust Company (Chicago, IL)

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MILLENNIUM TRUST COMPANY is a rapidly-growing, leading financial services company offering specialized retirement and institutional services. Whether clients are managing corporate retirement assets, running a business or wanting choice beyond traditional asset options, we provide flexible and digital solutions to support our clients’ success. Ultimately, we aim to educate and increase access to investments to help our clients on their journey to retirement readiness, but do not provide investment advice.

Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture. We have been recognized for our tremendous growth on lists, such as Crain’s Fast 50 and Inc. 5000, and have also been recognized for our positive workplace culture on the 2019 Best Places to Work in Illinois list, as well as the 2019 Model Workplace Award and 2018 Champion for Young Professionals Award from the Greater Oak Brook Chamber of Commerce. Millennium Trust employees live out the values of Do Right, Excel, Collaborate, Innovate and Celebrate and deliver the brand promise of going “Above and Beyond,” so each client experiences the highest level of service.

We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that encourages career development, Millennium Trust is the place for you!

POSITION SUMMARY:

The Account Administrator – Incoming Payments is responsible for posting incoming payments coming from assets held by Millennium Trust Company as a custodian, and clients, while ensuring that activities are completed accurately and efficiently by adhering to Company policies, procedures and established service levels. This position will also be responsible for identifying information required to post funds to the proper account and researching incomplete information as needed. The ideal candidate will have strong attention to detail, math skills, accurate data entry capabilities, capacity for multitasking, and the ability to prepare and process correspondence in a timely manner. Within the Incoming Payments Team, there is a high degree of teamwork and cross training. The incumbent will collaborate with team members, investment sponsors, clients, and various internal departments to resolve any issues that arise in the best interest of client.

ESSENTIAL JOB FUNCTIONS:

  • Review funds received to identify all information necessary to properly code and post incoming payments related to investments. Required information includes asset, payer, client and purpose of the payment
  • When information is not readily available, contact investment sponsors and clients via email and phone to gather additional information required to properly apply payments
  • Code funds received with the appropriate tax and transaction codes
  • Research, reconcile and resolve any issues that arise, including posting adjusting transactions as necessary to properly reflect prior payments
  • Post payment transactions to the Trust Accounting System and scan related documents into the Client Account Portal accurately and timely
  • Review, research and complete all Confirmations of Receipt of Funds
  • Follow up on standard and RMD liquidations processed through Millennium Trust Company with sponsors and clients
  • Follow up with sponsors and clients on holdback amounts
  • Work with the Client Service teams as necessary to obtain required documentation for processing
  • Process returned items as received for checks, wires and ACH transactions
  • Record important notes and supporting documentation within the Client Account Portal
  • Review and record alternative asset valuation updates, which includes analyzing sponsor statements and reconciling activity to the Trust Accounting System to identify and resolve differences
  • Ensure that work generated consistently adheres to Company policies and procedures and meets established service levels 
  • Effectively communicate and utilize sound judgement to escalate issues that may require intervention of the Team Lead or Supervisor
  • Assist in the development and revision of policies and procedures with emphasis on internal controls
  • Actively share ideas to improve department processes and efficiencies
  • Other duties as assigned

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

  • Bachelor's Degree  Accounting, Finance or related field
  • 1 - 3 years of applicable experience
  • Ability to be detail-oriented, organized and dependable
  • Possess a strong aptitude for numbers and reconciliations
  • Proactive and analytical, able to problem-solve and propose solutions
  • Operate efficiently, with a high degree of accuracy and follow-through
  • Proven ability to both prioritize and manage multiple tasks to completion
  • Ability to work effectively and accurately under pressure
  • Possess excellent verbal and written communication skills
  • Operate with a high sense of responsibility and conscientiousness in delivering results
  • Demonstrated ability to be a team player
  • Optimistic with a consistently positive and flexible attitude
  • Demonstrated strong computer aptitude and proficiency with Microsoft Excel, Word and Outlook
  • Ability to maintain the highest quality of service
  • Working knowledge of Trust Accounting System, IRAs and alternative assets preferred

Check out a video on our Company Culture! Millennium Trust Culture

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • DrupalCMS
    • SalesforceCRM
    • Salesforce Marketing CloudEmail

Location

Our company is located in the heart of Oak Brook, within steps of Oakbrook Center mall.

An Insider's view of Millennium Trust Company

What are some social events your company does?

Our MTC culture is defined by our employees for our employees. The primary aspect of our culture that makes us so unique is our ability to “Celebrate”. From charity events to social gatherings, we provide employees with multiple opportunities to learn more about one another, give back to others and expand our professionals skills!

Rebecca Karnoscak

Senior Human Resources Coordinator

What does your typical day look like?

I collaborate with our internal business users to gather requirements for projects and enhancements. I develop these solutions using both no-code and code methodologies in Salesforce. It's rewarding knowing that we're making life easier for both our internal and external clients through streamlined, automated processes, and shorter turnaround time.

Alec Dorner

IT Business Developer/Analyst

How has your career grown since starting at the company?

I started out as a Sales & Marketing Coordinator at MTC in 2013. I’ve since been promoted twice, and asked to lead our MTCulture Team. I test-drove my leadership skills early on by volunteering for opportunities to lead small meetings/projects, join internal and external committees, organize events and workshops. I always welcome a challenge!

Lauren Schulz

AVP, Regional Director, Custody Services

How do you make yourself accessible to the rest of the team?

Throughout the transition to a virtual work environment, I have continued with a “virtual” open door policy. I give visibility into my workload and transparency about my availability through the use of MS teams, email and open dialogue on current and upcoming projects.

Rachel Guinan

Accounting Manager

What are Millennium Trust Company Perks + Benefits

Millennium Trust Company Benefits Overview

We provide a full range of competitive benefits, augmented by what we'll call 'soft' benefits like our state-of-the-art office building with fitness center (free access/membership) and business-casual dress code.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Tuition Reimbursement
We offer eligible employees a company funded contribution applied to a qualified higher education student loan. This benefit helps employees pay off their student loans faster and save money.
Lunch and learns
Promote from within
Time allotted for learning

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