Position Overview:

Echo is seeking an Inside Sales Billing Coordinator in our Sales department. The Inside Sales Billing Coordinator will manage the accounts receivables for a portfolio of accounts, focusing on resolving outstanding issues and reducing the aged receivables. 

Responsibilities:

• Ensure outstanding service by understanding and exceeding client expectations
• Reduce the aged receivables for your portfolio
• Work with sales and clients on issues such as pricing discrepancies, claims issues, and client questions.
• Run daily, weekly, and monthly reports for management
• Assist team members with their portfolio as needed
• Determine accounts that are uncollectable, recommending they be placed with an outside collection agency
• Answer inbound calls daily and respond to A/R incoming emails
• Process customers credit card and e-check payments

Requirements:

• Collections experience preferred
• High School Diploma, some college preferred
• High level of customer service skills
• Can display a sense of urgency in managing time and accomplishing tasks
• Problem solving and analytical skills
• Effective time management and organizational skills
• Great communication skills (written and verbal)
• Ability to work in a fast-paced environment
• Proficient in MS Word and Excel

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.