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Account Coordinator

| Chicago

About the role:

In the last year, Farmer’s Fridge has more than doubled in size and we are entering an exciting period of rapid growth and expansion. As an Account Coordinator, you will be managing a portfolio of existing customers; focused on building and expanding those relationships. Success with our current partners fuels Farmer's Fridge ability to expand.

What kind of person are we looking for?

  • Individual with account management/sales experience with a focus on customer service
  • Strong written and verbal communication are a must
  • Adaptable and are comfortable thinking on your feet
  • Extreme organizational skills, detail oriented, and the ability to multitask
  • Individual with analytical/problem solving skills
  • You are self-motivated, self-directed, and eager to take ownership of tasks to ensure solution
  • Strong attention to detail and the ability to prioritize multiple tasks
  • Openly collaborative (big egos need not apply!)

In a typical week, you will…

  • Own a portfolio of fridges: you will manage partner communications, fielding/answering partner questions, and provide unmatched partner experience.
  • Compile, send, and present growth & performance data to partners
  • Cultivate and grow partner relationships
  • Be responsible for onboarding new accounts
  • Work cross-functionally with operations, sales, and marketing to drive fridge placement and sales

Minimum Requirements:

  • Bachelor’s degree preferred
  • 1+ years of account management, sales, or operations experience
  • A demonstrated drive to grow professionally and excel in a results-driven environment
  • Intermediate abilities in MS Excel, MS PowerPoint, and G Suite
  • The ability to operate in ambiguous situations and be flexible as the organization changes and grows
  • A deep passion for food and the Farmer's Fridge mission to improve people’s lives through 24/7 access to fresh food

Benefits:

  • Traditional Benefits. Health, Dental, Vision, Life, Short Term Disability, Long Term Disability
  • 10 paid holidays
  • Generous paid time off policy
  • Daily Fridge Credits or access to free Farmer’s Fridge meals
  • Monthly cell phone credit
  • Professional development opportunities
  • Clarity Breaks. We encourage you to step away from your routine to reflect on your work strategy and top priorities
  • Volunteer Opportunities. We love to engage with our community and participate in events that are aligned with our mission
  • Sports Leagues. Fueling teamwork and collaboration with a healthy dose of fun competition
  • Regular team celebrations for company milestones and other special events

Farmer’s Fridge is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • QMLLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • QtFrameworks
    • AWSFrameworks
    • ServerlessFrameworks
    • MySQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • TrelloManagement
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail
    • IntercomEmail

Location

Located in the Kinzie Industrial Corridor, we’re at the epicenter of the startup community. Find coffee shops, breweries, and inspiration all around.

An Insider's view of Farmer's Fridge

What are some social events your company does?

Working at a start-up can be a roller coaster, so we do our best to balance work & play. We have regular get-togethers including happy hours, mixers, and impromptu outings to celebrate the wins at the many restaurants & breweries in the area. We also throw a mean party, are 2018 kickball league champions and have yoga classes in the office monthly.

Eden

Revenue & Sustainability Manager

What does your typical day look like?

Given the fast-paced environment at the Fridge, things change so quickly around here. Each day comes with new projects and priorities - and no two days look the same. From meetings and calls to strategizing with the team, and travel, in the two years I've been here, it's safe to say that each day is different.

Syed Shah

Head of Expansion

What makes someone successful on your team?

In a space dominated by big food players, we are building something truly innovative, and the response from the community reaffirms that we're on our way to helping people live healthier, happier lives. Challenges are met with optimism and passion instead of deep sighs and frustration, and the team really bands together to achieve shared goals.

Caroline

Director of Operations Systems

What is your vision for the company?

Farmer's Fridge aims to make fresh, healthy food as accessible as a candy bar. We are on a mission to improve public health through better access to delicious, nutritious food.

Luke

Founder & CEO

How would you describe the company’s work-life balance?

I love coming to a place where my coworkers are supportive of my trials as a working Mom. Where time is made for quiet, uninterrupted work with weekly clarity breaks. Where we are fully supported in our projects. I get to bring all of myself to work, the Mom, the food lover, and the runner—and feel like each part is appreciated and celebrated!

Sarah

Customer Development Manager

What are Farmer's Fridge Perks + Benefits

Farmer's Fridge Benefits Overview

Benefits at Farmer's Fridge:

Happier Weekdays - Walking into the office should fill you with joy, not dread. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity and inquiry; there's no hierarchy here when we're all swapping ideas around the cold brew tap.

Never run on empty - Daily Farmer's Fridge meal, Monday bagels, draft cold brew, office snacks, and Friday happy hours are just some of the offerings to make sure you aren't distracted by a growling stomach.

Take a break - Check out what new products Chef is testing in the R&D kitchen, challenge a coworker to a game of Fridgeopology, rally a spontaneous happy hour at Goose Island down the street, start a heated debate on the best M&M flavor with a poll in Slack, or jump in on a team kickball game!

Innovate & Elevate - We're all teachers and learners. You'll grow, and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the bottom line. Own it. Literally - with company equity you have the opportunity to share directly in our success. You can also participate in our 401(k) plan that includes a company match with immediate vesting.

Culture
Volunteer in local community
We love to engage with our community and participate in events that are aligned with our mission
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Regular team celebrations for company milestones and other special events.
Free Daily Meals
Daily Fridge credits!
Stocked Kitchen
We have snacks and drinks available.
Happy Hours
Recreational Clubs
Our sports leagues fuel teamwork and collaboration with a healthy dose of fun competition.

Additional Perks + Benefits

If all of this sounds good to you, take a look at our current openings!

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