Account Executive, Strategic

| Remote | Hybrid
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Sprout Social is looking for a highly driven and collaborative Account Executive with strong business acumen to join our global sales team. As an Account Executive, your role will be focused on generating new business within our Strategic Partnerships segment.
Our Strategic Partnerships team excels at building relationships and empowers our customers to support their clients in deeper and more meaningful ways. The ideal candidate is excited about high volume interactions with prospects and customers, knows how to network across large organizations and has experience building and maintaining long-term pipeline across multiple sources.
Contributing at a high level as a strategic Account Executive will open opportunities within our growing sales organization. We need a resourceful, persistent individual who thrives in a fast-paced environment and has a strong command of their book of business. If you're the best at what you do and want to accelerate your career, we'd love to talk with you.
Sprout Social is used by over 30,000 brands worldwide including DoorDash, General Mills, Trello and Edelman. These businesses rely on Sprout to create stronger relationships with their customers through social media.
Qualifications
These are the minimum qualifications that our hiring team is looking for in this role:

  • 3+ years of closing experience in sales
  • Proven success in an outbound sales role, preferably within a SaaS company
  • Track record of overachieving against defined metrics


Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

  • Proactive hunter sales mentality
  • Entrepreneurial attitude and enjoys building things: processes, decks, relationships, etc.
  • Social media experience and/or marketing automation a plus
  • Proficient in time management, setting priorities, and taking the initiative
  • Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinar
  • Technical expertise and ability to acquire knowledge of new products
  • Experience working with Salesforce.com or other CRM platform


Within 1 month, you will...

  • Complete Sprout Social's new hire training & onboarding program alongside other new Sprout team members. You'll gain a broader understanding of our products and how your role fits into the organization.
  • Partner with the Manager of Sales to define key success metrics for your role and how you will measure against them.
  • Acclimate yourself with the day to day responsibilities of the strategic Account Executive team by shadowing team members and listening to recorded customer calls and demos.
  • Learn Sprout's go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.
  • Learn Sprout's existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists.
  • Complete a demo and written certification to ensure comprehension.


Within 3 months, you will...

  • Become fully ramped in your role as an Account Executive
  • Manage a strong pipeline of qualified leads and begin the process of building relationships with key strategic stakeholders.
  • Meet and exceed monthly activity, pipeline and new business metrics.
  • Conduct active research leveraging all available tools and data sources to understand your customers' brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.


Within 6 months, you will...

  • Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment.
  • Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.


Within 12 months, you will...

  • Consistently meet and exceed monthly activity, pipeline and new business metrics.
  • Step up as a leader to share best practices across the organization and help others grow from your experiences.
  • Obtain (solicited and unsolicited) and act upon peer and customer feedback.


Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
About Sprout Social Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team's shared belief in Sprout's mission promotes a culture of openness, empowerment and fun.
We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
  • High-quality and well-maintained equipment-your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago's Loop and downtown Seattle


Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report .
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement .
When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.
Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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