Paylocity
Schaumburg, IL

Account Maintenance Specialist at Paylocity

| Northwest Suburbs
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Paylocity is an equal opportunity employer.
Position Overview
Account Maintenance specialist position is responsible for data entry and maintenance of state agencies rates, EIN's and frequencies for our clients. They facilitate the seamless onboarding of new clients, set up and manage tax codes, and partner with colleagues in Tax and other related departments such as Client Services, Implementation, and Finance to ensure sound tax service and a high level of customer service is delivered.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Initiate and process SUI Rates/EIN and frequency exchanges
  • Update SUI rates, account numbers, and deposit frequencies not obtained through exchanges or failed OCR automation
  • Facilitate new client onboarding including scheduling prior to service tax collections for new customers, verifying client data, importing demographic and pay history data into tax application for new customers
  • Manage Tax codes including but not limited to adding tax codes, inactivating tax codes, auditing OCR, etc.
  • Answer add tax code hotline (call queue)
  • Participate in User Acceptance Testing (UAT)
  • Maintain and update current procedure documentation
  • Complete special projects and related responsibilities as assigned by management
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Where we are

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
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What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

An Insider's view of Paylocity

How would you describe the company’s work-life balance?

Paylocity's work-life balance is better than any employer I have had previously. I have never been told that it's ok to take a mental health day, I needed that, just to be told that its ok to do is enough to let you know that Paylocity cares about our mental health. The happier we are the better we work. I am so glad to be a part of this team!

Dana

Support Specialist II

How has your career grown since starting at the company?

I started at PCTY right out of college as part of the New College Grad program which is part of the path to becoming a Software Engineer. I get to learn about and discuss the latest technologies and deepen my understanding of designing solutions for customers. I have seen myself grow into someone who has solutions to problems and brings ideas.

Brynn

Associate Software Engineer

How would you describe the company’s work-life balance?

I've never felt like I had to choose work over myself or my family. If I have to take care of something outside of work my manager is very supportive and the understanding that I'll get my work done is there. I have been able to set boundaries and "turn off" work when I need to. I love the fact that I have a true work family that cares about me.

Evan

Human Resources Business Partner

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