Account Maintenance Specialist

| Northwest Suburbs
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  • Collect and maintain SUI rates, account numbers and deposit frequencies in payroll and tax systems.
  • Record keeping of all SUI rates and EIN documents.
  • Initiate Agency SUI Rate Exchanges.
  • Review and Confirm Accurate Rates received from Agencies.
  • Import and post clients company tax packages.
  • Import demographic and pay history data into tax application.
  • Update and maintain client data in Tax Service applications.
  • Billing through CRM.
  • Client communication via CRM.
  • Partner with colleagues in Tax, and other related areas (Service, Implementation, Finance) to ensure sound tax service and high level of customer service

Other related responsibilities at the discretion of management

  • Account Maintenance – Experience and Skills Required
  • 1-2 Years General Office Experience
  • Payroll service bureau experience a plus
  • Experience in a high volume payroll tax department highly desirable
  • Proficient in Microsoft Office
  • Proficient in Excel
  • Proficient in Sales Force a plus
  • Ability to work in fast-paced yet detailed environment
  • Attention to detail
  • Strong communication skills and problem-solving ability
  • High level of integrity
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Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

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