Account Manager, Lead (Remote) at Epsilon

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Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
A successful candidate will be responsible to manage an existing book of accounts and sign new customers within the Financial Services and Insurance markets. Candidate will be the main point of contact for assigned accounts working with internal partners, other lines of business, and clients directly. They will be responsible for growing revenue on existing accounts while also actively researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory and annual goals. Focus is on identifying, developing, and presenting value-driven, client-centric marketing solutions that leverage Epsilon's premier data assets across all activation channels (email, direct mail, online, advanced TV, etc.).
Responsibilities
  • Demonstrate thorough knowledge of data assets (compiled, behavioral, transactional, trigger-based, etc.), modeling/analytics, USPS List Hygiene products & data overlay/enhancement, etc.
  • Demonstrate thorough knowledge of digital solutions; file onboarding, targeted display, social media platforms, omni channel marketing strategies, etc.
  • Prospect for potential customers using various direct methods such as phone calls, in-person meetings, video meetings and use of social media to connect with prospects.
  • Qualify prospects against company criteria for ideal customers and sales.
  • Consult with prospect about business challenges and requirements, as well as the range of data solutions and cost benefits of each.
  • Maintain a high level of relevant industry knowledge to have meaningful conversations with prospects.
  • Create winning presentations to senior managers and decision makers.
  • Draft and deliver proposals within assigned markets.
  • Demonstrate strong contract negotiating skills.
  • Be well connected within the financial services and insurance markets.
  • Work with technical staff and product specialists to address customer requirements.
  • Develop and maintain territory and key-account plans to outline how sales targets will be met.
  • Report on sales activity on a weekly basis.
  • Have a thorough knowledge of Salesforce.com, keep detailed notes on prospect and customer interactions using Salesforce.com.
  • Provide forecasts on best case and most likely sales volumes over relevant time periods.
  • Work with delivery teams to proactively address customer challenges and opportunities.
  • Cultivate strong relationships with internal and third-party partners that are required to deliver full solutions to customers.
  • Work with marketing to plan and execute lead generation campaigns.
  • Provide feedback to sales management on ways to shorten the sales cycle, enhance sales, and improve company brand and reputation.
  • Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers.
  • Identify sales support requirements and materials.
  • Be a positive representative of Epsilon's brand in the marketplace.
  • Conduct all sales activities with the highest degree of professionalism and integrity.
  • Develop and maintain relationships with clients at appropriate levels through daily contact.
  • Driver of communication with client by setting adequate expectations on budget, timeline, and scope of solutions
  • Manage daily components of all marketing programs for assigned account by ensuring accurate and timely execution of projects.
  • Gain an understanding of client's business and product lines to establish credibility with client counterparts to help drive recommendations based on the business goals.
  • Coordinate and lead efforts with production team to ensure accuracy and quality of deliverables.
  • Responsible for day-to-day functions of our business, including revenue processes, accounting, and reporting
  • Consistently strengthen and add value to the client relationships
  • Leverage knowledge of technology capabilities to provide recommendations and solutions to clients
  • Thorough understanding of competitive landscape, development, and application of leadership in area of expertise

Experience and Qualifications
  • Bachelor university degree (MBA a plus)
  • 10+ years' experience in the data industry, preferably selling to direct to Financial Services and Insurance accounts.
  • Strong analytical skills with high attention to detail

Knowledge & Skills
  • Ability to multi-task
  • Deep understanding of the marketing landscape to innovate and drive growth
  • Ability to identify and create opportunities to partner with internal and external stakeholders to improve processes and practices
  • Able to work independently and mentor junior team members
  • Strong knowledge of marketing technologies
  • Excellent problem-solving skills
  • Able to adapt to rapidly changing expectations
  • Effective organizational skills and time management
  • Exceptional communication and presentation skills
  • Drive business development plans and pitches
  • Develop and deliver effective presentations
  • Uses analytics and insights to develop opportunities and solutions for clients
  • Candidate must be skilled in Omni channel data sales strategies and execution
  • Candidate must be skilled in Salesforce.com, MS Office Suite, Social Media & social selling technique

Qualifications
Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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Technology we use

  • Engineering
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    • JavaLanguages
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    • PerlLanguages
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    • RLanguages
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Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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