Account Manager (Post Sale) at Bringg

| Chicago
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Position Title: Account Manager (Post Sale)

Department: Sales 

Bringg is looking for an Account Manager for the USA Region to join our rapidly growing, lively and ambitious business. You will build and maintain key relationships, develop and manage opportunities as well as the retention of our enterprise customers. The ideal candidate is a rapid self-starter and possesses a strong account management background, demonstrated experience in creating and maintaining business relationships, has a good understanding of logistics and technology innovations. You will be working with cross-functional teams like Customer Success, Sales and Support teams.


Responsibilities

  • The account manager in Bringg is taking full ownership of the success of the customer post-sale. this is not a quota carrier job.
  • Own all facets of the account management process for large, complex strategic accounts
  • Manage the customer life cycle from implementation through scale to ensure strategic objectives are met and maintained.
  • Continuously drive value creation through a deep understanding of our customers’ strategic vision by partnering in exercises to identify expanded use cases.
  • Manage all go forward commercial discussions including but not limited to renewals and SOW’s.
  • Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.
  • Maximize retention rate across the book of business
  • Cultivate relationships with users and key stakeholders to ensure Bringg is viewed as a business partner rather than a vendor
  • Hold Business Reviews with key stakeholders
  • Qualifications And Preferred Skills
  • At least 5 years of Account Management experience
  • Proven track record of success in the industry/ business environment
  • Experience leading sales, customer success and operations in a high-growth technology environment, across a range of industries and customer segments at the enterprise level
  • Business thinker, effective collaboration with peers as well as with executive functional, and senior business leaders.
  • Ability to influence at varying levels across the organization
  • SaaS, platform solutions or logistics experience required
  • Bi-lingual candidates highly preferred (English, Spanish, Portuguese)
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to build executive-level relationships with strategic clients and industry thought leaders.
  • Ability to work cross-functionally, in particular with engineering and product teams to drive product improvements for our clients’ needs.
  • Demonstrated passion and ability to understand and support clients’ business strategies and growth plans
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Google AnalyticsAnalytics
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • HubspotEmail
    • SalesforceEmail
    • HubspotLead Gen

Location

180 N LaSalle , Chicago, IL 60601

An Insider's view of Bringg

What are some social events your company does?

Fostering an amazing work environment is a priority at Bringg. From our famous beach days, to cheering at a Cubs game, to our weekly happy hours. We also spread our passion for innovation at meetups & hackathons. Most importantly, our employees aren’t happy because of the perks, but rather from doing great work with an exceptional team.

Summer

HR Business Partner

How do you collaborate with other teams in the company?

I collaborate with the Success team to expand my use case knowledge and troubleshoot items. In addition, I partner with our Product team to share feedback from our customers. Although Bringg has a global workforce, this role has allowed me to work with so many colleagues regardless of where they are in the world!

Danielle

Pre- Scale Manager

How does the company support your career growth?

At Bringg I have always had the opportunity to challenge myself in my day to day work and also in my career growth. Having worked a few years in implementation, I was drawn to the other side of the sale. I had the opportunity to explore Presales and had the full support I needed to make the switch!

Raquel

Pre Sales Engineer

How do you empower your team to be more creative?

We hire people with the most potential to unleash their raw talent, giving them autonomy to do their best work. Bringg empowers everyone to own their initiatives and projects, supporting them to deliver exceptional work they can be proud of.

Tamir

SVP and GM, Global Field Operations

What projects are you most excited about?

Some customers have technologies implemented and others have only recently started with delivery. Regardless, we can genuinely transform how they operate their delivery operations. It’s exciting to solve problems for clients when they are under tremendous pressure to evolve, then watch them scale it quickly within their organization.

Michael

Technical Project Manager

What are Bringg Perks + Benefits

Bringg Benefits Overview

Fostering an amazing work environment is a priority at Bringg. Besides a competitive benefits package, we host numerous social events - from beach day to family activities and weekly happy hours. In addition, everyone at Bringg receives a gym membership at LA Fitness and our fully stocked - all organic kitchen will help you stay in top shape.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Bringg has a fully stocked kitchen with organic options.
Some Meals Provided
Happy Hours
Bringg provides a weekly happy hour.
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning

Additional Perks + Benefits

A fun team of people that work hard and play harder * Multiple team events, meetups and social activities * Fast-paced work environment * Helping global brands redefine the future of delivery logistics * Positive environment to expand your skills, develop your career, and make a difference.

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