Account Manager (Post Sale)

| Chicago
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Position Title: Account Manager (Post Sale)

Department: Sales 

Bringg is looking for an Account Manager for the USA Region to join our rapidly growing, lively and ambitious business. You will build and maintain key relationships, develop and manage opportunities as well as the retention of our enterprise customers. The ideal candidate is a rapid self-starter and possesses a strong account management background, demonstrated experience in creating and maintaining business relationships, has a good understanding of logistics and technology innovations. You will be working with cross-functional teams like Customer Success, Sales and Support teams.


Responsibilities

  • The account manager in Bringg is taking full ownership of the success of the customer post-sale. this is not a quota carrier job.
  • Own all facets of the account management process for large, complex strategic accounts
  • Manage the customer life cycle from implementation through scale to ensure strategic objectives are met and maintained.
  • Continuously drive value creation through a deep understanding of our customers’ strategic vision by partnering in exercises to identify expanded use cases.
  • Manage all go forward commercial discussions including but not limited to renewals and SOW’s.
  • Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.
  • Maximize retention rate across the book of business
  • Cultivate relationships with users and key stakeholders to ensure Bringg is viewed as a business partner rather than a vendor
  • Hold Business Reviews with key stakeholders
  • Qualifications And Preferred Skills
  • At least 5 years of Account Management experience
  • Proven track record of success in the industry/ business environment
  • Experience leading sales, customer success and operations in a high-growth technology environment, across a range of industries and customer segments at the enterprise level
  • Business thinker, effective collaboration with peers as well as with executive functional, and senior business leaders.
  • Ability to influence at varying levels across the organization
  • SaaS, platform solutions or logistics experience required
  • Bi-lingual candidates highly preferred (English, Spanish, Portuguese)
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to build executive-level relationships with strategic clients and industry thought leaders.
  • Ability to work cross-functionally, in particular with engineering and product teams to drive product improvements for our clients’ needs.
  • Demonstrated passion and ability to understand and support clients’ business strategies and growth plans
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • HubspotEmail
    • SalesforceEmail
    • HubspotLead Gen

Location

Close to downtown and a few blocks from public transportation, our office is in a great location, with numerous restaurants and breweries closeby.

An Insider's view of Bringg

What are some social events your company does?

Fostering an amazing work environment is a priority at Bringg. From our famous beach days, to cheering at a Cubs game, to our weekly happy hours. We also spread our passion for innovation at meetups & hackathons. Most importantly, our employees aren’t happy because of the perks, but rather from doing great work with an exceptional team.

Summer

HR Business Partner

What does your typical day look like?

As the Head of Product Solutions for US & LATAM, my work involves a lot of travel to ensure our technology is deployed correctly with our clients’ fleets. Each customer is a different world and managing all sorts of requirements and challenges means my role is extremely diverse. There’s never a dull moment!

Hadar

Head of Product Solutions

How does the company support your career growth?

I joined a team of 20 people to help the business provide technical support for Bringg's clients. It was the best jumpstart to understand the product in depth. I've held a variety of roles at Bringg, and eventually had the opportunity to join the product team where I am able to define and broaden our product functionality and overall value.

Ilan

Product Manager

How do you empower your team to be more creative?

We hire people with the most potential to unleash their raw talent, giving them autonomy to do their best work. Bringg empowers everyone to own their initiatives and projects, supporting them to deliver exceptional work they can be proud of.

Tamir

SVP and GM, Global Field Operations

What projects are you most excited about?

Some customers have technologies implemented and others have only recently started with delivery. Regardless, we can genuinely transform how they operate their delivery operations. It’s exciting to solve problems for clients when they are under tremendous pressure to evolve, then watch them scale it quickly within their organization.

Michael

Technical Project Manager

What are Bringg Perks + Benefits

Bringg Benefits Overview

Fostering an amazing work environment is a priority at Bringg. Besides a competitive benefits package, we host numerous social events - from beach day to family activities and weekly happy hours. In addition, everyone at Bringg receives a gym membership at LA Fitness and our fully stocked - all organic kitchen will help you stay in top shape.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Bringg has a fully stocked kitchen with organic options.
Some Meals Provided
Happy Hours
Bringg provides a weekly happy hour.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

A fun team of people that work hard and play harder * Multiple team events, meetups and social activities * Fast-paced work environment * Helping global brands redefine the future of delivery logistics * Positive environment to expand your skills, develop your career, and make a difference.

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