Root is seeking an Account Manager, Programmatic Partner to manage and scale our programmatic distribution channels. You will be responsible for delivering exceptional customer service, building meaningful relationships across all programmatic partnerships, meeting programmatic partners’ needs in an efficient and effective manner, and ensuring our business and output are consistently customer-focused.

We are excited to find someone well-versed in the programmatic partner space, with extensive knowledge and understanding in such a unique domain. You can speak the language our partners speak, advise them on types of traffic they can send us, and understand how to actively work with and encourage our partners to ensure steady high-quality traffic.

You will be working cross-functionally with an exceptional team of account managers, as well as business leadership. You will knowledge-share and discuss multiple new and exciting opportunities in an evergrowing space. 

What you'll be doing

• Successfully manage partnership opportunities and ensure delivery for all partners and partner service requirements spanning multiple verticals
• Scope partnership requirements linked to deliverables in a timely manner, providing recommendations on approach
• Act as an expert on partner performance for both external partners, and Business Development & Strategy teams
• Record and document the progression of partners to senior-level management
• Implement updates to all partnerships when deemed necessary
• Resolve partnership questions and/or issues related to the Partnership Platform
• Push and empower partners to go live
• Handle contract cycles and legal reviews
• Grow and optimize existing relationships, with knowledge of when to stop partnerships

What we're looking for

• 4+ years of affiliate marketing experience, with a deep understanding of web-based tracking technology, optimizing campaigns and optimizing traffic 
• Exceptional written and communication skills
• Superb interpersonal relationship skills with internal and external stakeholders
• Excellent and proven customer service skills
• Strong quantitative and analytical skills
• Ability to identify and extract insights from trends in traffic and behavior
• Technical knowledge of programmatic lexicon
• Self-motivated, with the ability to work unsupervised, to plan and prioritize, and meet deadlines

Join us.

At Root, we judge people based on the merit of their work, not who they are. Very few (if any!) people will fit every description; so if you are passionate about what this role entails, and are excited by solving real problems, we encourage you to apply; we want to learn about you, and what you can add to our team!

Who we are.

Root Insurance is the nation’s first licensed insurance carrier powered entirely by mobile. We were founded on the belief that the services you need for everyday life should serve you better. That’s why we base insurance coverages on you, not your demographic. It’s the way insurance should be. And it’s all conveniently in an app.

What draws people to Root.

We’re a venture-backed technology company. Our early success is in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building and promoting it. We look for individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and a highly analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy. For assertive self-starters, the opportunities to contribute are limitless.

Impact. By challenging the way it’s always been done, we solve problems that have a big impact on our business.

Collaboration. We encourage rich discussion and civil debate at every turn.

People. We are inspired by the collection of crazy-smart people around us