Account Manager (Remote/Work from Home)
MILLENNIUM TRUST COMPANY is a rapidly-growing, leading financial services company offering specialized retirement and institutional services. Whether clients are managing corporate retirement assets, running a business or wanting choice beyond traditional asset options, we provide flexible and digital solutions to support our clients' success. Ultimately, we aim to educate and increase access to investments to help our clients on their journey to retirement readiness, but do not provide investment advice.
Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture. We have been recognized for our tremendous growth on lists, such as Crain's Fast 50 and Inc. 5000, and have also been recognized for our positive workplace culture on the 2019 Best Places to Work in Illinois list, as well as the 2019 Model Workplace Award and 2018 Champion for Young Professionals Award from the Greater Oak Brook Chamber of Commerce. Millennium Trust employees live out the values of Do Right, Excel, Collaborate, Innovate and Celebrate and deliver the brand promise of going "Above and Beyond," so each client experiences the highest level of service.
We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that encourages career development, Millennium Trust is the place for you!
POSITION SUMMARY:
The Account Manager position is responsible for the relationship with advisors and clients which includes conducting daily operations that relate to fund custody services for managed funds or other pooled investment vehicles. The primary functions of this role include processing fund subscriptions and redemptions, re-registering fund assets, executing fund investments, exchanges, redemptions and liquidations, completing payment of fund expenses, accounting and analyzing daily deposits and purchases, reviewing quarterly statements and preparing invoices. Through verbal and written communication, the incumbent will develop, strengthen, and maintain a positive relationship with assigned clients and interact with all necessary departments to implement client requests or answer inquiries.
ESSENTIAL JOB FUNCTIONS:
- Serve as a dedicated point of contact for assigned fund custody clients
- Support and guide clients through account opening, the investment process, and ongoing activities
- Manage incoming and outgoing communications for assigned clients
- Monitor the establishment of data feeds as needed
- Review received data files from clients and investment sponsors
- Process the re-registration of assets
- Execute asset and cash transactions as directed, including but not limited to alternative assets, traditional assets, brokerage accounts, client subscriptions and redemptions and fund expense payments
- Monitor and release funds from external bank accounts
- Answer client inquiries regarding Millennium Trust products, services and fees in a timely and accurate manner
- Work cross-functionally with various departments within the business to maximize service
- Other duties as assigned
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
- Bachelor's Degree in Accounting, Business, Finance, or related field
- 1 - 3 years of applicable experience - prior work experience in a financial services industry or with alternative investments preferred
- Strong relationship and communication skills
- Ability to solve problems, both independently and in a collaborative team environment
- Ability to maintain the highest quality of service and professionalism
- Excellent analytical skills with a proactive nature
- Strong organization skills with a drive to meet deadlines
- An affinity for accuracy and efficiency
- Proficiency in Microsoft Excel, Word and Outlook
- An aptitude for prioritization and multi-tasking
- A drive to learn and apply new concepts quickly
- Experience with Salesforce CRM preferred
Check out a video on our Company Culture! Millennium Trust Culture