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Advisory Solution Consultant-Federal Civilian

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

    dvisory Solution Consultant, Federal (Presales)
    Location: Vienna, VA

     

    ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We make the world of work, work better for people.

    We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

    We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers working with some of the most advanced technology and talented individuals in the business.

    We're the fastest growing Enterprise Cloud Software Company in the world above $1 Billion. And we believe it is great people who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come Join our Sales A-Team.

    Role:

    ServiceNow is seeking an Advisory Solution Consultant supporting our US Federal Healthcare team. In this role, you will be expected to provide pre-sales support, technical product and architecture advice, on-going communication of the latest ServiceNow solutions/capabilities and assisting our Partners build Practices that deliver exceptional customer outcomes. This position requires a hands-on technical consultant capable of going wide and deep on solution design and positioning. Additionally, you will be responsible for evangelizing ServiceNow mindshare to this partner community to aide them in; evolving their solutions leveraging a ServiceNow First approach, sell effectively to their customers, and extend the ServiceNow value proposition. This role must reside in Southern Maryland, District of Columbia or Northern Virginia area. This role does require up to 50% travel.
     
    What you need to be successful in this role:

    · 5+ years of Solution Consulting experience

    · 5+ years of consulting or experience working with Federal Systems Integrators in both "Sell To" and "Sell Through" opportunities

    · Experience in the Federal procurement cycle

    · Knowledge of one or more US Federal Agencies

    · Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc. 

    · Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

    · Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions

    · Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players 

    · Passion for and demonstrated success understanding and fulfilling internal or external customer needs; maintains a problem-solver mindset 

    · Sharp business judgment, ability to see "big picture" and to prioritize 

    · Executive presence, strong verbal and written communication 

    · Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment 

    · Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance

    · Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP’s, and CXO’s)

    · Undergraduate degree in Commerce, Computer Science, Engineering etc.

    · Experience in any of the key subject areas, with a demonstrated history delivering consulting services across the following:

    · Enterprise Architecture (Strategy, Planning, Standards)

    · Service Management

    · DevOps

    · Security and Operations

    · Human Resources

    · Financial Management

    •  


    Qualifications

    Experience that will help you stand out:

    · Experience with the ServiceNow product suite or competitive product suites highly desirable

    · A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist)

    · ServiceNow platform development experience

    · Experience developing on competitive platforms

    What you get to do in this role:

    · Lead architecture and design engagements with Partners on how ServiceNow meets the Business/IT needs for their end customer 

    · Demonstrations of products based upon business initiatives or required outcomes focused upon the value the solution delivers

    · Scoping and delivering Proof of Concept/Proof of Value engagements with the Partner

    · Staying current on product developments/releases to provide guidance to Partners

    · Forging trusted advisor relationships at the top levels at the Partner account 

    · Providing thought leadership and collaborate with cross functional teams to ensure customer success is achieved

    · Participate in and deliver Business Reviews with aligned account teams

    · Engaging with the Partner and cross functional teams post sales to ensure successful transition from sales to delivery

    · Provide mentoring and training to peers and other colleagues within our organization

    · Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, “lunch and learns” etc.

    · Provide oversight on, and ensure successful completion of Partner initiatives and any necessary RFx assistance

    What we would love to see from you before or during an interview:

    · Presentation and demonstration of our ServiceNow Story

    · An inspiring portfolio of applications built on platforms such as ServiceNow

    · Demonstration of any accessible projects you have built



    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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    Technology we use

    • Engineering
      • JavaLanguages
      • JavascriptLanguages
      • ReactLibraries
      • Node.jsFrameworks
      • MariaDBDatabases
      • MongoDBDatabases
      • MySQLDatabases
      • PostgreSQLDatabases

    Location

    176 N Racine Ave, Chicago, IL 60607

    An Insider's view of ServiceNow

    What’s the vibe like in the office?

    The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

    Christine

    Vice President of AMS Solution Consulting

    What does your typical day look like?

    If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

    Viviana

    Senior Machine Learning Engineer

    How does the company support your career growth?

    My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

    Alexander

    Diversity and Inclusion Analyst

    How do your team's ideas influence the company's direction?

    In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

    Pat

    Chief Technology Officer

    What does career growth look like on your team?

    Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

    Vanessa

    President, ServiceNow.org

    What are ServiceNow Perks + Benefits

    ServiceNow Benefits Overview

    We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

    Culture
    Volunteer in local community
    Open door policy
    Open office floor plan
    Flexible work schedule
    Remote work program
    Diversity
    Documented equal pay policy
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity manifesto
    Mean gender pay gap below 10%
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Wellness programs
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Employee stock purchase plan
    Performance bonus
    Charitable contribution matching
    Child Care & Parental Leave Benefits
    Childcare benefits
    Generous parental leave
    Family medical leave
    Adoption Assistance
    Vacation & Time Off Benefits
    Unlimited vacation policy
    Generous PTO
    Paid volunteer time
    Paid holidays
    Paid sick days
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Company-sponsored happy hours
    Onsite office parking
    Onsite gym
    Professional Development Benefits
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    Online course subscriptions available

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