ServiceNow

Advisory Solution Consultant, Strategic Accounts at ServiceNow (Remote)

| Remote
Sorry, this job was removed at 7:08 a.m. (CST) on Wednesday, August 11, 2021
Find out who’s hiring remotely
See all Remote jobs
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Role
ServiceNow is currently seeking an Advisory Solution Consultant to provide technical sales partnership to the sales force in the Twin Cities Metro Area and to provide strategic customers with product and solution advice during sales pursuits. The Advisory Solution Consultant will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform. 

What you get to do in this role:

Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security, etc.

  • Routine interaction with C-Suite Executives
  • Interview customers both face to face and remotely to uncover their technology and business needs
  • Assist the sales personnel in the qualification of strategic customer needs
  • Lead non-technical discussions with your customers to help define business objectives that ServiceNow can address and what the value of those objectives are
  • Sell the value of our solution, not the features and functionality of the products
  • Provide mentoring and training to peers and other colleagues in the organization
  • Support and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc
  • Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.
  • Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
  • Have a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
  • Responding to Request for Information/Proposal documents
  • Staying current on product developments/releases to a level required for demo and POC/POC
  • Staying current on competitive analyses and understanding differentiators between the company and its competitors.
  • In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc in preparation for deployment
  • Act as the ServiceNow subject matter expert at Executive briefings/marketing events

Qualifications

To be successful in this role you have:

  • 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area)
  • Strong enterprise software pre-sales experience
  • Experience working with and selling to very large enterprises (10,000+ employees)
  • Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies.
  • Strong understanding of shared services/support center environments.
  • Exhibits prior or current technical expertise in enterprise SaaS-based web technologies and the ability to learn new technology quickly.
  • Exhibits a degree of technical expertise and understanding
  • Able to articulate and logically communicate concepts with both technical and non-technical audiences.
  • Exceptional communication and presentation skills to include technical and business concepts.
  • Proven technical aptitude in learning new technology and solutions quickly
  • Understanding of and experience selling to enterprise architecture.
  • ITIL4 or ITILv3 foundation certification highly desired but not required.
  • ServiceNow Certified System Administrator (CSA) certification highly desired but not required
  • Advanced ServiceNow Certifications including Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) a plus but not required
  • Ability to understand the "bigger picture" and the business drivers around IT
  • ServiceNow experience highly desired
  • Bachelor's Degree or equivalent

#LI-Remote

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

Before COVID, we were in a new building on Lake and Racine in the West Loop. Right now we're physically distanced but trying to stay social connected!
Previous
Next

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Full-time employees get 20 hours per year to volunteer with the non-profit of their choice.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Happy Hours
Every Thursday!
Parking
Professional Development Benefits
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

An Insider's view of ServiceNow

What’s the vibe like in the office?

This is an idea space. It’s a place where we’re all operating on the same wavelength. We’re all interested in what we’re working on, right? And you hear it in people’s voices. You see it in people’s work.

Juan

Software Developer

What does your typical day look like?

There’s never a day where I don’t feel like I’m doing something purposeful or valuable to my team or company.

Mica

Business Systems Analyst

How does the company support your career growth?

It’s a good place to be in, in that it’s a company that’s growing very fast, but it doesn’t have that big company feel. You don’t feel like a number in a system and you can articulate and know where you want to go. There are people here who can help you get there.

Christian

Account Executive

What’s the vibe like in the office?

ServiceNow is unique because the people in this company are so incredibly special and unique. I can't think of enough kind words and amazing words to say about them. They really are my family.

Melanie

Senior Manager, Global Sales Development

More Jobs at ServiceNow