Airline Account Manager
Your role in helping us shape the future:
As an Airline Account Manager you will play a vital role on our Commercial team. The Airline Account Manager is the go-to person that interfaces with Intelsat's international or domestic airline partners. You're Intelsat's voice within the airline yet you have to also be the airline's voice within Intelsat. The ideal candidate knows how to negotiate tricky situations ambiguous relationships and curious personalities. At Intelsat Commercial Aviation you will be part of a unique blend of satcom airline internet and technology. Candidates might have worked at an airline or been a vendor of an airline and have a passion for technology with an entrepreneurial spirit and the ability to make deals happen. In all cases the candidate is a continuous learner who can balance the need for revenue-generation with executive level account management.
Are you up to the challenge?
- Interface between Intelsat and the airline and serve as the primary point of contact with airline partners and Intelsat
- Drive Intelsat's business with the airline partner by searching out revenue opportunities that drive top-line revenue.
- Communicate regularly with the airline partners about the success of campaigns ongoing revenue metrics and operational performance. Share data and information; Create presentations that tell our story
- Solve complex problems that involve cross functional coordination.
- Learn develop a deep understanding and become an expert of Intelsat's Commercial Aviation product offering
- Lead projects with considerable complexity and develop the strategy for execution.
- Turn our partners into believers and persuade the airline to see Intelsat's POV by understanding the client's needs and deepen the partnership they have with Intelsat.
- Maintain a leadership role in strategy development and ensure that the strategy maps back to the airline partners' goals
- This position channels airline feedback successes and failures to other airline account managers including the SVP and executive leadership
- Responsible for understanding operational needs of both Intelsat and specific airlines
You should definitely have:
- Bachelor's Degree
- 5 - 10 years' experience in account management or similar role
- Strong written and verbal communication skills are essential as well as the ability to present in front of groups including executive officers colleagues CEOs and large audiences
- Must have experience handling contracts working with legal counsel and being thoughtful in complex negotiations
- Air travel is required and at times may include evenings and weekends.
It would be nice if you had:
- Prior experience in aviation or aviation related accounts
- Telecom or satellite industry experience
- Experience working with a US based company (for international roles)
What it's like to work with us:
Intelsat is connecting the world and transforming the satellite and inflight connectivity landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new profitable markets. We connect the aviation industry and air travelers with innovative technology and applications and we do it all in a high-energy environment that welcomes the next challenge. To help us reach this goal you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.
• We emphasize personal and professional growth
• Awesome benefits including PTO medical tuition reimbursement and training
- Flexible work arrangements
• Fun diverse and inclusive culture
- These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities duties and skills required of employees assigned to this job.
- Company description: Intelsat is the largest provider of fixed satellite services worldwide. We enable providers of media telecom and government services to deliver information and entertainment to people at home in the office or on the move. On a day-to-day basis Intelsat supplies video data and voice connectivity in approximately 200 countries and territories for approximately 1 800 customers many of which Intelsat has had relationships with for over 30 years. Some of the world's leading media and communications companies multinational corporations Internet service providers and government/military organizations hallmark Intelsat's customer base. Customers access capacity through extensive service offerings which include transponder services hybrid managed services combining satellite capacity and terrestrial facilities and channel services.
- Equal Opportunity/Affirmative Action Employer including Vets and Disabled