Assistant Trainer

| Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

The Learning & Development team is looking for an Interim Assistant Trainer to deliver training and coaching to insurance sales agents and will report into the Sr. Manager, Learning & Development. In this role, you will be responsible for highly effective training delivery, conducting weekly performance evaluations, and providing coaching and feedback to licensed agents to drive key performance indicators. This is a growing department and your expertise in administering and facilitating training will have an impact on the growth and development of 500+ sales agents. This is a great role for someone who is looking to start their career path in learning and development and that enjoys seeing their work be successfully implemented throughout a growing company. This is an interim role that would initially be for up to a 3 month period. After which we will determine your ability to join in a full time capacity, based on the needs of the business.

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC.

Responsibilities:

  • Lead sales agents through their new hire training, by coaching and developing them to achieve established Key Performance Indicators.
  • Deliver and moderate training sessions, conduct role plays, and troubleshoot technical and certification issues.
  • Manage new hire training to bridge the gap from pre-licensing into nesting
  • Consults with business leaders to evaluate areas of opportunity and collaborates on learning and communication initiatives to drive performance improvements at the program or team level
  • Document and track performance metrics of all learners
  • Consult with receiving nesting managers to understand areas of opportunity and ways to improve your training delivery
  • Uses key performance indicators, reports, and direct observation to provide one-on-one coaching to enhance learning. 
  • Reviews materials for instructor-led and online training
  • Communicate daily updates on their agent’s learning and certification status.
  • Facilitates classroom or virtual training for topics that include business process changes, sales, products, and systems
  • Evaluates agents weekly to determine readiness to move into nesting.
  • Understands and adheres to all training policies and procedures
  • Hold daily training sessions, assisting agents on areas of opportunity as were identified throughout their training time frame

Skills & Experience:

  • Bachelor's degree or equivalent work experience; Insurance sales experience preferred.
  • Related work experience in training and development
  • Minimum of six months experience with GoHealth
  • Must have met performance goals and expectations in the previous production month
  • You must not have accrued any attendance violations in April or May 2020
  • Exemplary communicator with a collaborative working style
  • Continuous learner with a passion for coaching and developing people
  • Experience with measuring training effectiveness preferred
  • Proficient in MS Office (PowerPoint, Word, Excel)
  • Strong attention to detail

 

 

Benefits and Perks

  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • GoHealth is an Equal Opportunity Employer
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

Our company is in the River North area with plenty of coffee shops and restaurants. GoHealth is near the Chicago Brown line and bus stops close by.

What are GoHealth Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Acme Co.'s pet policy is Occasional bring your pet to work days.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Customized development tracks

Additional Perks + Benefits

Happy hours, ping-pong tournaments, and more company-sponsored events. Gym Membership Subsidies
Company Sponsored Health & Wellness Initiatives. Employee Referral Bonuses. Open Vacation Policy.

More Jobs at GoHealth48 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Design + UX
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Project Mgmt
new
Chicago
Product
new
Chicago
Product
new
Chicago
Data + Analytics
new
Chicago
Product
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Operations
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView GoHealth's full profileSee more GoHealth jobs