Associate Manager, Sales Enablement at Upwork
Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.
Your Responsibilities:
- Construct knowledge sharing resources for the sales team, including digital sales playbooks, customer success stories, how-to training videos, and email templates.
- Initiate, develop and influence strong partnerships with key partners at multiple levels of the both the Sales and Marketing organizations
- Co-own administration of Upwork’s Sales Enablement tool, Highspot, including day-to-day tasks like onboarding/offboarding users, uploading new and updated content, and curating monthly content reporting and analysis.
- Build and optimize Highspot based on close partnership with Sales and Marketing leadership and feedback from reps and users
- Improve how sales reps use marketing materials effectively. Build a feedback loop between sales and marketing to improve messaging, asset types, and content mix.
- Streamline communication around new campaigns, collateral, and new product launches and ensure sales has what they need to be successful
- Improve and identify new sales enablement initiatives, including metrics to measure program efficiency.
- 1-2 years of sales or marketing experience, preferably at a B2B company
- Strong understanding of sales concepts, sales processes, sales methodologies
- Strong written and verbal communication skills. Comfortable speaking publicly in group meetings.
- Enjoys forming relationships and working collaboratively across multiple departments.
- Ability to work and thrive in a diverse, constantly evolving environment!
- Experience in a training, enablement, or operational support role for a customer-facing team like sales or customer support.
- Strong work ethic—willing to roll up sleeves and chip in, regardless of the task
- A natural problem solver -- curious about how things work and how to make it better.
- Thrives working independently and balancing multiple projects simultaneously.
- Analytical attitude - comfortable using data and insights to inform priorities
- Previous experience with Salesforce, Highspot, Google Suite and SalesLoft a plus!
Come change how the world works.
At Upwork, you’ll shape talent solutions for how the world works today. We’re a remote-first organization supported by offices in Santa Clara and Chicago, working together to create exciting remote work opportunities for a global community of professionals.
Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We build amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.
Check out our Life at Upwork page to learn more about the employee experience.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
