Summary
The Associate Market Manager assists the department and leadership in achieving profitable business
results. This role is responsible for ensuring relationships are created and developed with our vendors and
may lead a small team if appropriate. This role also analyzes data used to align vendors in their geographic
areas to reduce risk and improve performance and profitability. Operates under supervision.

Responsibilities

• Proactively qualify leads for new/additional business to ensure pipeline stays full
• Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms,
• etc.
• Provide supporting data and analytics to ensure informed decisions are made when choosing
• vendors
• Conduct data analysis to support management of vendor base; provide in-depth vendor performance
• analysis
• Uncover/understand client objectives, challenges and needs by performing regular client needs
• assessments
• Proactively and reactively manage vendor relationships; leverage internal resources to enhance
• relationships with SMS vendor base
• Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing,
• negotiations, etc.
• Maintain an awareness of latest buying techniques, theories, best practices, trends, legislative
• issues and market competitiveness information and leverage these to drive bottom-line
• improvements
• Assist leadership in the development of department performance objectives; monitor activities
• against department objectives and submit performance reports to management
• Ensure appropriate audit trails are embedded in sourcing processes, for internal audit and
• performance management purposes
• Identify challenges related to processes, tools and policies for the department; implement changes
• as necessary to resolved challenges
• Ensure compliance with policies and programs in alignment with sourcing strategy
• Ensure the effective delivery of initiatives, programs and directives in accordance with sourcing
• strategy and financial business plans
• Ensure that sourcing processes and policies are in line with business processes
• Develop and deliver presentations to leadership and vendors, as required on strategies, programs, practices and issues
• Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization
• Collaborate with other internal departments on catalog pricing and implementation
• Meet with internal departments on a regular basis to ensure vendor strategies are on track and achieving customer goals and expectations
• Handles first level issues and problems with a sense of urgency; appropriately identifies and escalates issues to senior team members
• Perform work under supervision; carefully review the details and accuracy of work performed
• Foster a positive team environment
• Ensures confidentiality and accuracy of internal and external data
• Perform ad-hoc projects and other duties as assigned

Professional Skills
These are the professional skills we would expect from an individual fully established in this role.

• Customer Service- Advanced
• Verbal Communication - Proficient
• Written Communication - Proficient
• Teamwork - Advanced
• Relationship - Advanced
• Negotiation – Proficient
• Organization Awareness - Proficient
• Analysis - Proficient
• Problem Solving - Proficient
• Prioritization - Proficient

Role Specific Skills

• Possesses solid working knowledge of subject matter
• Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required
• System Experience: Tableau, HubSpot, Salesforce preferred
• Industry Trade Knowledge: HVAC, Electrical, Plumbing, General Maintenance preferred

People Management Skills

• Proficient in all people management processes, including recruitment, performance management and reward
• Proficient in building, growing and developing a team; including department structure design and resourcing
• Proficient in coaching and developing individual team members to reach their potential
• Proficient in engaging a team through communication, processes, personal impact and influence

Qualifications
Minimum Qualifications

• 2-4 years’ in facilities, supply chain analytics, or procurement experience required
• Bachelor’s degree preferred

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Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties
or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and
schedule may change at any time with or without notice.

SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply
regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national
origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other
reasons prohibited by law.