Business Analyst

The Business Analyst is a member of the Product & Solutions Delivery team who participates in building new technology or enhancing existing products on Echo’s proprietary Enterprise systems and partnering software applications.

General Responsibilities

  • Develops deep expertise of Echo’s internal and client-facing technology product lines documents complex software functionality
  • Understands Echo’s business processes and goals across different domains and transportation modes
  • Participates in product discovery phase by helping Product Manager to facilitate requirements gathering/refinement sessions with end-users, subject-matter experts, Echo executives
  • Assists Product Delivery Managers by documenting business requirements, functional product specifications, as-is and to-be business processes and for our internal and/or external facing technology products
  • Takes on the Product Owner role to work with an Agile software development team to lead them to building the right solution; participates in all SCRUM rituals pertaining the Agile methodology
  • Participates in product release cycles as the product expert, including user acceptance testing sessions, to help surface any issues prior to a release
  • Helps Echo’s application support teams in troubleshooting production issues and escalating issues to the appropriate Agile delivery team as needed; manages end-user expectations appropriately
  • Performs analytical studies, research and side projects, as required

Required Qualifications

  • Business Analyst or equivalent work experience in the transportation/logistics/supply chain field (1+ years)
  • Excellent oral and written communication skills
  • Ability to multi-task in a fast paced, fluid work environment
  • Self-managed and motivated
  • Ability to follow through with tasks to their completion
  • Very organized and detail-oriented
  • Ability to ride a fast learning curve
  • Readiness to learn new technologies, MS SQL and analytical tools

 Preferred Credentials

  • Exposure to the full software development lifecycle experience in an Agile-SCRUM environment
  • Strong and proven skills in creating quality documents such as user stories/acceptance criteria, business requirements/use cases, process flows, product backlogs
  • Good analytical and problem solving skills to evaluate business and market problems and apply technology and domain knowledge to identify appropriate solutions
  • Proficient with MS Word, Excel, and Visio (charts, reports, data analysis, and flowcharting)
  • Basic understanding of database concepts, including design, optimization, and SQL query language a plus

Education

  • Undergraduate Degree required or equivalent work experience

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • T-SQLLanguages
    • jQueryLibraries
    • BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • MVCFrameworks
    • CQRSFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • ElasticSearchDatabases
    • KafkaDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • SmartsheetManagement
    • VersionOneManagement
    • Quality CenterManagement
    • DrupalCMS
    • SalesforceCRM
    • SendGridEmail

Location

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.
600 West Chicago Avenue #725 , Chicago, IL 60654

Insider's spotlight

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.

Erin

Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.

Rob

Integration Operations TL

How does the company support your career growth?

Echo has a start-up feel but has an infrastructure that supports training, learning, and development, which in-turn allows for growth potential. At Echo you will be challenged in honing your skills in a constantly evolving industry and company. This can allow for each person to set themselves up for overall career growth.

Trisha

Business Architech

What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
River North Gym is in the building
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 700 sales representatives hustling to move over 14,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.

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